Renovation Alliance

Restoring Homes - Lives - Communities

Roanoke, VA   |
GuideStar Charity Check

Renovation Alliance

EIN: 54-1961045


Bringing volunteers and communities together to improve the homes and lives of low-income homeowners.

Ruling year info


Executive Director

Kendall Cloeter

Main address

PO Box 4532

Roanoke, VA 24015 USA

Show more contact info

Formerly known as

Rebuilding Together - Roanoke



Subject area info

Housing rehabilitation

Housing loss prevention

Housing services

Independent living for people with disabilities

Population served info




Widows and widowers

Economically disadvantaged people

Show more populations served

NTEE code info

Housing Rehabilitation (L25)

Home Improvement/Repairs (L81)

Other Housing Support Services (L80)

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Housing is essential: it is our foundation for safe, healthy, happy lives. In the United States, we have a severe shortage of affordable housing. Housing is considered affordable when it costs residents less than 30% of their monthly income. A household paying more than 30% is considered “housing cost burdened”. No jurisdiction in Virginia has enough affordable and available homes for low wage earners. In fact, there exists a shortage of 150,000 affordable homes for households earning 50% or less of the area median income. Due to the lack of affordable housing, the most affordable home is often the one the family currently lives in, even if the conditions are hazardous. By providing critical repairs and accessibility modifications free of charge, Renovation Alliance helps address home hazards while also contributing to increased housing stability. This ensures that affordable housing remains an option for families across the Roanoke Valley.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Community Renovation Day

Renovation Alliance brings together more than 100 volunteers and sponsors from local businesses, organizations, and civic groups to complete critical and necessary home repairs for low-income homeowners during this one-day event. Community Renovation Day is typically held on the first Saturday of October.

Population(s) Served
Economically disadvantaged people

Renovation Alliance engages volunteers and communities to complete critical and necessary home repairs for low-income homeowners, free of charge. This program is provided year-round and serves more than 100 homeowners each year.

Population(s) Served
Economically disadvantaged people

Renovation Alliance maintains a limited fund each year to respond to emergency home repair needs of eligible homeowners. "Emergency home repairs" include anything that is vital to a home's health and safety. The organization allocates up to $500 for each project to resolve issues such as broken heating systems, home security problems, lack of accessibility, and plumbing issues. Typical service wait time is 1 to 5 days.

Population(s) Served
Economically disadvantaged people

Where we work

Affiliations & memberships

Healthy Homes Roanoke Partner Organization 2022

Member of the Coalition for Home Repair 2022

Member of the Coalition for Home Repair 2021

Member of the ReFrame Association 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of critical repairs provided for homeowners

This metric is no longer tracked.
Totals By Year
Related Program

Home Repairs for Low-income Homeowners

Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

On average, Renovation Alliance provides 2.3 repairs for each homeowner we serve.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Related Program

Home Repairs for Low-income Homeowners

Type of Metric

Input - describing resources we use

Direction of Success


Context Notes

Renovation Alliance's success is driven by our volunteers. We utilize volunteer labor to provide critical home repairs at no cost to eligible homeowners.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Renovation Alliance aims to ensure that every person, regardless of age, disability, or income, is able to reside in a safe and healthy home.

1. To provide free, home repair services to low-income homeowners to enable them to maintain their homes and address critical health and safety needs in their homes.
2. To provide accessible home modification services, free of charge, to low-income homeowners who are elderly or living with a disability to ensure their ability to age in place.

Renovation Alliance has a unique ability to provide these services. Renovation Alliance engages more than 1,300 volunteers each year from local businesses, organizations, and community groups as well as mission groups from across the United States to complete home repair projects for those in need. The organization also has strong relationships with area businesses, suppliers, and other community organizations who provide reduced-cost or donated services to our clients. Through the use of skilled and non-professional volunteer labor and reduced-cost or donated materials, Renovation Alliance is able to turn each $1 donated into a $5-10 value.

Renovation Alliance has provided free, critical home repair services to more than 800 homeowners and their families since it began operations in 1999. Still, Renovation Alliance operates with a lengthy waiting list and receives more than 250 applications each year. We must continue our efforts to increase program services. Renovation Alliance also must work to bring awareness of its programs and services to homeowners across its full service area. Currently, the majority of applicants are located within the City of Roanoke, where Renovation Alliance is based, while great need exists throughout the service area and particularly in the rural counties.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time


Renovation Alliance
Fiscal year: Jul 01 - Jun 30
Financial documents
2022 2022 Audit
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990


Average of 0.06 over 10 years

Months of cash in 2023 info

SOURCE: IRS Form 990


Average of 2.3 over 10 years

Fringe rate in 2023 info

SOURCE: IRS Form 990


Average of 27% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Renovation Alliance

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Renovation Alliance

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Renovation Alliance

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

This snapshot of Renovation Alliance’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2017 2018 2020 2021 2023
Unrestricted surplus (deficit) before depreciation $86,279 -$1,230 $109,594 -$30,410 -$120,785
As % of expenses 19.8% -0.3% 23.2% -5.6% -32.0%
Unrestricted surplus (deficit) after depreciation $78,428 -$5,936 $105,237 -$34,767 -$124,585
As % of expenses 17.7% -1.2% 22.1% -6.3% -32.7%
Revenue composition info
Total revenue (unrestricted & restricted) $522,688 $473,970 $581,537 $512,844 $256,328
Total revenue, % change over prior year 17.1% -9.3% 0.0% -11.8% 0.0%
Program services revenue 31.7% 17.8% 16.1% 0.0% 0.0%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.0%
Government grants 0.0% 0.0% 0.0% 0.0% 0.0%
All other grants and contributions 62.1% 82.8% 83.9% 95.9% 100.0%
Other revenue 6.2% -0.7% 0.0% 4.1% 0.0%
Expense composition info
Total expenses before depreciation $436,409 $475,205 $471,943 $543,254 $377,113
Total expenses, % change over prior year -20.9% 8.9% 0.0% 15.1% 0.0%
Personnel 20.7% 24.6% 23.3% 22.5% 31.8%
Professional fees 0.8% 0.5% 0.7% 0.7% 0.9%
Occupancy 3.3% 3.0% 2.3% 2.3% 6.2%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 75.2% 72.0% 73.8% 74.4% 61.1%
Full cost components (estimated) info 2017 2018 2020 2021 2023
Total expenses (after depreciation) $444,260 $479,911 $476,300 $547,611 $380,913
One month of savings $36,367 $39,600 $39,329 $45,271 $31,426
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $0 $0 $0
Total full costs (estimated) $480,627 $519,511 $515,629 $592,882 $412,339

Capital structure indicators

Liquidity info 2017 2018 2020 2021 2023
Months of cash 1.9 3.9 6.7 5.2 0.6
Months of cash and investments 1.9 3.9 6.7 5.2 0.6
Months of estimated liquid unrestricted net assets 1.9 3.9 6.7 5.2 0.6
Balance sheet composition info 2017 2018 2020 2021 2023
Cash $69,200 $154,506 $264,100 $233,690 $19,802
Investments $0 $0 $0 $0 $0
Receivables $0 $0 $0 $0 $0
Gross land, buildings, equipment (LBE) $244,529 $138,006 $138,006 $138,006 $138,006
Accumulated depreciation (as a % of LBE) 13.8% 13.4% 16.5% 19.7% 25.3%
Liabilities (as a % of assets) 0.0% 0.0% 0.0% 0.0% 0.0%
Unrestricted net assets $280,022 $274,086 $379,323 $344,556 $122,875
Temporarily restricted net assets $0 $0 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $0 $0 $0 $0 $0
Total net assets $280,022 $274,086 $379,323 $344,556 $122,875

Key data checks

Key data checks info 2017 2018 2020 2021 2023
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization

Executive Director

Kendall Cloeter

Number of employees

Source: IRS Form 990

Renovation Alliance

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Renovation Alliance

Board of directors
as of 09/12/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Cindy Martin


Ben Fink


Steve Gross

Roanoke Rescue Mission

Kit Hale

MKB Realty

Mike Hertz

Woods Rogers

Dan Pollock


Cindy Martin


Kathy Stockburger

Kathy Stockburger Consulting

Allison Wolf

Freedom First Credit Union

William Dixon

Pinnacle Financial Partners

Alan McClellan

Paula Prince

Radford University

Ed Murray

Brian Sallade

Gary Jarrell

Valley Boiler & Mechanical

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 6/20/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data


No data

Equity strategies

Last updated: 06/20/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.