San Antonio Humane Society
Connecting Friends for Life
San Antonio Humane Society
EIN: 74-6024105
as of September 2023
as of September 18, 2023
Programs and results
Reports and documents
Download annual reports Download other documentsWhat we aim to solve
San Antonio is home to thousands of homeless, neglected, and abused dogs and cats. Without access to food, water, shelter, and medical care, these pets are at constant risk of starvation, dehydration, disease, exposure, and other trauma that could result in serious injury or even death. It is our mission to save as many of these homeless pets as possible by providing shelter, care, adoption, rescue, spay/neuter programs, and community education.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Low-Cost Spay/Neuter Program
We provide low-cost spay/neuter services to help control the massive overpopulation of homeless pets in our city.
Low-Cost Wellness Clinics
Our wellness clinics provide preventative care for pet parents at an affordable cost.
Foster Program
Our volunteer foster parents give care and comfort to sick, injured, or orphaned pets until they are ready for adoption.
Volunteer Program
Our volunteers assist us daily in our mission of caring for sick, injured, and abandoned pets.
Humane Education
Humane Education is a special type of instruction that encourages empathy, compassion, and respect for people, animals, and the environment as well as recognizing the connection among these. We believe that introducing Humane Education into a child’s life early and often will help ensure a more kind and compassionate future
Pet Adoptions
Our goal is to connect friends for life by matching our shelter pets with their perfect forever families.
Where we work
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of animals spayed and neutered
This metric is no longer tracked.Totals By Year
Related Program
Low-Cost Spay/Neuter Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of animal adoptions
This metric is no longer tracked.Totals By Year
Related Program
Pet Adoptions
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Related Program
Volunteer Program
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of clients participating in educational programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Adults
Related Program
Humane Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In FY 2020, COVID-19 health restrictions forced our Humane Education enabling us to double our educational reach! We continue to offer some virtual programming and regular tours of the shelter.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goals are to:
-Decrease the stray pet population through low-cost spay/neuter programs and community education.
-Provide shelter, medical treatment, and loving care to as many needy pets who have been abandoned, abused, and neglected as possible.
-Provide affordable preventative medical care for pet owners.
-Educate our city's children on the importance of pet responsibility and humane living.
-Find loving forever homes for the amazing dogs and cats in our care.
-Advocate for the voiceless in our mission to protect and improve the lives of dogs and cats in our city.
What are the organization's key strategies for making this happen?
-We will continue to provide low-cost services for San Antonio's pet owners, including affordable spay/neuter surgeries and preventative medical care.
-We will generate awareness of our services as well as the challenges facing our community through media, events, and information sessions.
-We will strive to expand our services and capabilities to reach as many needy pets as possible, regardless of their owners' socioeconomic status.
-We will continue to grow our Humane Education program to teach our city's children the importance of responsible pet ownership, so the next generation of pet owners will not continue to add to the overpopulation of homeless pets in San Antonio.
What are the organization's capabilities for doing this?
We have a team of talented, experienced and dedicated leaders in the areas of veterinary medicine, animal welfare and care, adoption services, education, and communications. In addition, our volunteer program provides us the depth of staff required to achieve our goals.
What have they accomplished so far and what's next?
While we have contributed significantly to the live release rate improvement at Animal Care Services (San Antonio), there remains a significant stray animal challenge in our community. We must continue to focus on the root cause of the problem, in order to see significant progress toward our vision.
In 2017, the City of San Antonio chose the SAHS to run the Brooks Spay/Neuter Clinic in the Southside of town. With the addition of this 2nd location, we completed nearly double the amount of spay/neuter surgeries we typically accomplish in a year. We are thrilled with this achievement as we believe sterilization surgeries afford us the greatest opportunity to combat the neglect, abuse, and abandonment of innocent pets by considerably decreasing the number of unwanted births.
In 2019, the SAHS completed construction of the Leeu Naylor Medical Building. This state-of-the-art medical building will allow us to DOUBLE the number of spay/neuter surgeries performed at the SAHS on Fredericksburg Road to an annual count of 20,000.
Other goals include:
-Simultaneously performing surgeries on injured pets without putting spay/neuter surgeries on hold
-Diversifying and expanding the types of medical cases we are able to receive
-Isolating the management of contagious, but treatable, diseases
-Increasing space to hold and care for animals awaiting and recovering from treatments or procedures
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2022 info
26.62
Months of cash in 2022 info
5.2
Fringe rate in 2022 info
0%
Funding sources info
Assets & liabilities info
Financial data
San Antonio Humane Society
Balance sheetFiscal Year: Jan 01 - Dec 31
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
This snapshot of San Antonio Humane Society’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $6,459 | $1,795,405 | $7,655,695 | $1,672,793 | -$1,076,138 |
As % of expenses | 0.1% | 41.1% | 178.4% | 33.4% | -20.2% |
Unrestricted surplus (deficit) after depreciation | -$224,215 | $1,569,224 | $7,329,237 | $976,528 | -$1,804,589 |
As % of expenses | -4.6% | 34.1% | 158.7% | 17.1% | -29.7% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $6,161,344 | $10,467,838 | $5,689,602 | $5,679,870 | $5,512,735 |
Total revenue, % change over prior year | 4.5% | 69.9% | -45.6% | -0.2% | -2.9% |
Program services revenue | 24.5% | 14.6% | 18.4% | 26.0% | 25.6% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.0% | 0.0% | 1.8% | 1.9% | 3.0% |
Government grants | 0.0% | 0.0% | 8.3% | 0.0% | 0.0% |
All other grants and contributions | 89.1% | 71.4% | 71.4% | 66.8% | 59.1% |
Other revenue | -13.6% | 14.1% | 0.1% | 5.3% | 12.2% |
Expense composition info | |||||
---|---|---|---|---|---|
Total expenses before depreciation | $4,607,832 | $4,373,660 | $4,290,749 | $5,011,806 | $5,338,468 |
Total expenses, % change over prior year | 11.5% | -5.1% | -1.9% | 16.8% | 6.5% |
Personnel | 60.1% | 66.2% | 64.4% | 62.0% | 64.8% |
Professional fees | 0.5% | 0.5% | 1.8% | 1.1% | 1.7% |
Occupancy | 7.4% | 6.9% | 8.7% | 10.1% | 10.2% |
Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
All other expenses | 32.0% | 26.3% | 25.1% | 26.8% | 23.3% |
Full cost components (estimated) info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Total expenses (after depreciation) | $4,838,506 | $4,599,841 | $4,617,207 | $5,708,071 | $6,066,919 |
One month of savings | $383,986 | $364,472 | $357,562 | $417,651 | $444,872 |
Debt principal payment | $0 | $0 | $0 | $0 | $0 |
Fixed asset additions | $0 | $809,139 | $8,427,805 | $1,759,884 | $0 |
Total full costs (estimated) | $5,222,492 | $5,773,452 | $13,402,574 | $7,885,606 | $6,511,791 |
Capital structure indicators
Liquidity info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Months of cash | 2.1 | 8.6 | 7.5 | 6.6 | 5.2 |
Months of cash and investments | 27.4 | 41.9 | 32.8 | 26.9 | 21.3 |
Months of estimated liquid unrestricted net assets | 25.0 | 29.1 | 27.5 | 23.3 | 19.1 |
Balance sheet composition info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Cash | $795,248 | $3,130,532 | $2,695,267 | $2,753,585 | $2,311,160 |
Investments | $9,739,276 | $12,135,551 | $9,023,564 | $8,466,892 | $7,177,177 |
Receivables | $2,017,665 | $2,606,506 | $1,374,013 | $624,208 | $237,851 |
Gross land, buildings, equipment (LBE) | $6,727,117 | $7,536,256 | $15,731,808 | $17,384,666 | $17,560,807 |
Accumulated depreciation (as a % of LBE) | 45.1% | 43.2% | 21.3% | 22.7% | 26.6% |
Liabilities (as a % of assets) | 1.8% | 1.7% | 4.3% | 2.0% | 1.6% |
Unrestricted net assets | $13,296,345 | $14,865,569 | $22,194,806 | $23,171,334 | $21,366,745 |
Temporarily restricted net assets | $3,751,375 | N/A | N/A | N/A | N/A |
Permanently restricted net assets | $0 | N/A | N/A | N/A | N/A |
Total restricted net assets | $3,751,375 | $8,050,148 | $2,527,043 | $1,945,961 | $1,179,561 |
Total net assets | $17,047,720 | $22,915,717 | $24,721,849 | $25,117,295 | $22,546,306 |
Key data checks
Key data checks info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
President/CEO
Ms. Nancy F. May
30 years in Executive Management
Number of employees
Source: IRS Form 990
San Antonio Humane Society
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
San Antonio Humane Society
Highest paid employeesSOURCE: IRS Form 990
Compensation data
San Antonio Humane Society
Board of directorsas of 08/30/2023
Board of directors data
Mr. Robert Ochoa
Mr. Hugo Hernandez
Eric McCormick
Cathy Ritter
Kathy Zeltmann
Ron Bartnett
Rich Braune
Terry Brechtel
Lynnell Burkett
Richard Burr
Rosie Chavez
Max Golman
Christian Ledoux
Beth Morgan
Ann Reeder
Jessica Flynn Saldana
Hilary Saunders
Mary Stefl
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes