"That They May Never Walk Alone"

aka Heartlandk9s   |   Neosho, MO   |
GuideStar Charity Check


EIN: 47-4991572


Heartland Canines for Veterans is a non-profit organization that specializes in pairing Service Animals with Veterans who are living with Post-Traumatic Stress, anxiety or depressive issues. Our team is made up of professional dog breeders, trainers and executive staff, all of whom are committed to a common goal: helping our Nation’s Veterans Our organization bears the cost of procuring, caring for and training Service Dog candidates, so that they may be paired with a Veteran who is living with mobility issues, anxiety, depression or Post-Traumatic Stress. This service is offered to the Veteran AT NO COST to them, in the hope that they may experience relief from their illnesses or injuries.

Ruling year info


Executive Director

Mr. Jimmy Burgess

Main address

12651 Gateway Dr

Neosho, MO 64850 USA

Show more contact info



Subject area info

Animal welfare

Animal training

Human-animal interactions


Independent living for people with disabilities

Show more subject areas

Population served info

People with disabilities

Military personnel


NTEE code info

Military/Veterans' Organizations (W30)

Animal Training, Behavior (D61)

Health Support Services (E60)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990-N.

Tax forms

Show Forms 990


Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Operation Heal

This campaign has a two-fold mission and desired outcome: First, to identify disabled Veterans that will benefit from a Service Dog; second, to screen and identify potential canine candidates for entry in to the Service Dog Training Program. It is our hope to pair 8-12 deserving Veterans with a Service Dog in 2023, so that they may experience relief from their illnesses / injuries.

Population(s) Served

The "One of Us" Campaign was designed to create more than an opportunity for organizations to give and Veterans to receive. We believe in life-long bonds and partnerships. This campaign gives organizations an opportunity to invest in the success of a specific Veteran and their K-9 partner, now, and for years to come.
Partner business, company, or organization choose the name of the K-9. Each campaign partner donation covers all training for the K-9 and Veteran Team, routine veterinarian care, all the gear, equipment, kenneling and administrative costs for the K-9 Team.

Population(s) Served

The Heartland Ambassador program gives employees and patrons an opportunity to see a service dog in action! Our HK9 Ambassadors travel to businesses, facilities, organizations and event to provided education and demonstrations on the benefits and responsibilities of a Service Dog Team.
This campaign is perfect for organizations that would like to:
Promote a grand opening or other event for your business
Educate your employees on service dogs
Educate you patrons on service dogs
Ask questions about our different campaigns
Learn about ADA rules and laws
Support HK9 and spread the word about our programs and service dog capabilities

Population(s) Served
People with disabilities
People with disabilities
People with disabilities
Military personnel
Retired people

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    US Military Veterans with disabilities.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • What significant change resulted from feedback?

    Our newly hired Executive Director contacted every contactable Veteran we have provided service to in the past 5 years. Of those we were able to reach, the majority indicated they had received no follow up contacts since leaving the program and in some cases their Service Dog passed away or could no longer perform the tasks originally trained to do. We immediately implemented a new alumni program and community education program called Tactical Paws which provides a venue for existing and new Heartland K9 teams to meet and discuss issues with each other and the Directors and trainers.

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback


Fiscal year: Jan 01 - Dec 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Financial data

Source: IRS Form 990 info


Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990

Fiscal year ending: cloud_download Download Data


Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization

Executive Director

Mr. Jimmy Burgess

Jimmy joined the HK9 Team in November of 2022. A disabled Veteran, he shares a passion for the HK9 mission. Jimmy is married and has two boys, Ethan, 20, who is currently in Wisconsin working in public relations and Ryne, 18, who is currently serving in the United States Marine Corps. His military service included three tours to Iraq with the 160TH Special Operations Aviation Regiment as well as many TDY missions to South America. His Service K9 Riley is currently in her obedience training phase.


Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.


Board of directors
as of 02/10/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Mr. Chris Fleming

Heartland Canines for Veterans

Term: 2017 - 2024

Travis Lewis

Treasurer/Heartland Canines for Veterans

Courtney Farley

VP/Heartland Canines for Veterans

James Childers

Board Member/Heartland Canines for Veterans

Desiree Bridenstein

Secretary/Heartland Canines for Veterans

Rob Wood

Board Member/Heartland Canines for Veterans

Nikki Campbell

Board Member/Heartland Canines for Veterans

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/9/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Disability status
Person with a disability

Race & ethnicity

No data

Gender identity


Sexual orientation

No data


No data

Equity strategies

Last updated: 02/09/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.