PLATINUM2023

InReach

World's first tech platform matching LGBTQ+ people facing persecution or discrimination with safe, verified resources

New York, NY   |  https://inreach.org/
GuideStar Charity Check

InReach

EIN: 81-1066673


Mission

InReach is a 501(c)(3) trans-led tech nonprofit increasing resource access for the diverse LGBTQ+ community. The free InReach App is the world's first tech platform matching LGBTQ+ people facing persecution or discrimination with safe, independently verified resources. Our mission is to ensure safe help is InReach for all members of the LGBTQ+ community. Our vision is for every LGBTQ+ person to have on-demand access to the safe, affirming resources they need to thrive.

Notes from the nonprofit

InReach was formerly known as AsylumConnect.

Ruling year info

2019

Co-Founder & Executive Director

Jamie Sgarro

Main address

228 Park Ave S Suite # 90945

New York, NY 10003 USA

Show more contact info

Formerly known as

AsylumConnect

EIN

81-1066673

Subject area info

Technology

Gender and sexuality studies

Right to free movement and asylum

Freedom of information

Cultural rights

Show more subject areas

Population served info

LGBTQ people

Caregivers

Immigrants

Refugees and displaced people

Asylum seekers

Show more populations served

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

InReach is the world's first and most technologically advanced resource platform designed for the diverse, intersectional LGBTQ+ community. We believe addressing inequitable resource access for LGBTQ+ people requires developing a centralized, custom open-source platform that everyone in the community can contribute their knowledge to for free and help build together.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

InReach App

The free InReach App is the world's first tech platform matching LGBTQ+ people facing persecution or discrimination with safe, verified resources. InReach is available on web (desktop and mobile), and native iOS and Android.

InReach's open-source technology instantly matches LGBTQ+ people in need with independently verified, safe housing, medical and mental health care, immigration and other legal help, meal assistance, education and employment, translation, community and spiritual support, and more. InReach serves as a comprehensive digital one-stop-shop for the diverse, intersectional LGBTQ+ community: InReach lists verified services for LGBTQ+ asylum seekers, refugees and other immigrants, BIPOC communities, TGNC folks, youth and caregivers, and more LGBTQ+ communities. The InReach App is free for everyone including lawyers, case managers, social workers, teachers, and other providers and community organizations searching for affirming resource referrals for LGBTQ+ clients.

Population(s) Served
Out-of-home youth
LGBTQ people
Immigrants and migrants
Refugees and displaced people
Transgender people

The InReach Young Professionals Board Program (fka the Junior Board) is a network of service-minded LGBTQ+ and allied young professionals investing their time to develop, expand and promote the free InReach App in their local communities. The programs goal is to build a movement and mobilize thousands of young professionals across North America to serve as ambassadors in their own communities for the worlds first tech platform matching LGBTQ+ people facing persecution or discrimination with safe, verified resources. Membership is open to young professionals (ages 21-40) living anywhere in North America. Members contribute to:

(1) App Support - contribute to advancing the free InReach App in their community as Local Community Reviewers, translators, via coding support, and/or local advertising/service provider outreach.
(2) Fundraising - organize in-person and virtual fundraising events, contribute annual membership dues, and unlock corporate giving.
(3) Professional Development

Population(s) Served
LGBTQ people
Young adults
Immigrants
Refugees and displaced people
Activists

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of independently verified services listed on InReach

This metric is no longer tracked.
Totals By Year
Related Program

InReach App

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

InReach ended 2022 listing over 8,000 verified services, with new independently verified services being added every day by trained volunteers.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our vision is to ensure every LGBTQ+ person has on-demand access to safe resources via providing the movement with a dynamic tech platform that everyone can easily contribute their knowledge to for free.

InReach aims to serve as a comprehensive digital one-stop-shop for the diverse, intersectional LGBTQ+ community: InReach lists verified services for LGBTQ+ asylum seekers, refugees and other immigrants, LGBTQ+ Black, Indigenous, and People of Color (BIPOC), transgender and gender nonconforming (TGNC) folks, LGBTQ+ youth and caregivers, and more LGBTQ+ communities.

Sample InReach App Features:
- Open-Source InReach is built for scale and local community input.

- Vetted Resources Only Every service provider listed on InReach is independently vetted (and re-verified at least once every 6 months) to be affirming for the diverse LGBTQ+ community by trained volunteers.

- Safety First We know online anonymity can be a life-or-death issue for LGBTQ+ people. Thats why our app is designed to protect users confidentiality and safety online.

- Localization (Translation) As an open-source platform, InReach uses crowdsourced translations. Real people verify (and edit as needed) our machine-generated translations to ensure accuracy, inclusivity and cultural competence.

- Holistic InReach lists 15 categories of verified support, including trans focused services, legal help, safe housing, meal assistance, abortion care, mental health and medical care, translation and interpretation, community support, and more.

- Personalize Your Search Users can easily filter out providers that require fees and specific documentation (e.g., photo ID, medical insurance, proof of age/income/residence, or a referral) to access.

- Leave Ratings and Reviews Logged-in users can share public ratings (one to five stars) and reviews on all verified service providers profile pages.

- Suggest New Resources Logged-in users can suggest new LGBTQ+ resources for inclusion in the app to InReachs Resource Team.

- Save and Share Resources (Coming Soon) Logged-in users can save and share their personalized resource list(s) via print/email.

- Sorting Search Results (Coming Soon) Sort verified providers by LGBTQ+ community focus (e.g., sort verified providers by BIPOC and/or TGNC and/or immigrant providers first).

- Service Provider Features (Coming Soon) Providers who register for a free user account and claim their organizations profile page will gain access to a suite of free tools to showcase their services on InReach.

Many service providers have suboptimal web presences. They are too busy serving the community to focus on things like search engine optimization (SEO). As a result, some of the best providers will not come up high in the search results on large search engines. Providers also differ in their web presences some have websites geared towards donors, while others only have social media, no translation, etc.

How InReach Fits:
- Independent vetting process: All service providers listed on InReach are independently verified by trained volunteers to be safe for LGBTQ+ people facing persecution or discrimination (and re-verified at least 1x every 6 months for safety).
- InReach makes it easy for users to assess and compare their options: InReach organizes all of these verified providers in one place; InReach also aggregates useful information on each provider's services in a consistent format via InReach profile pages.

InReach has the expertise, engineering and vetting capacity to develop the most technologically advanced resource platform built for the diverse LGBTQ+ community.
- InReach's new codebase uses some of the most popular frameworks/libraries, making it easier for developers to contribute to our open source repo.
- InReach is built for scale, uses crowdsourced translations to increase language accessibility, and is building a custom back-end data portal to enable our trained volunteers to efficiently verify and add affirming services to the InReach App as we continue to scale.

Our custom technology is free, open-source and community-centric.
- We encourage other organizations to not only use the platform and claim their profile on InReach (if applicable) but also to help expand InReach in their community. Anyone can suggest resources via our public suggest resources form (all resource suggestions are subject to InReach's vetting process for safety).
- We also encourage local community members and organizations to share existing resource lists (e.g., static webpages, excel files, google docs) to help build the platform and leave reviews on services they've accessed.
- As a tech nonprofit, InReach has the ability to integrate with other organizations who maintain databases.

Our Impact by the Numbers :

- App Users: Over 400,000 people have used InReach to access safe, verified resources
- App User Sessions: Over 450,000 separate visits on the platform
- Services Listed: Over 9,000 searchable verified services listed on InReach

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection

Financials

InReach
Fiscal year: Jan 01 - Dec 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

3.31

Average of 1.45 over 7 years

Months of cash in 2022 info

SOURCE: IRS Form 990

6.2

Average of 3.6 over 7 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

12%

Average of 4% over 7 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

InReach

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

InReach

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

InReach

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of InReach’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2021 2022
Unrestricted surplus (deficit) before depreciation $221,308 -$53,687
As % of expenses 99.6% -12.4%
Unrestricted surplus (deficit) after depreciation $221,308 -$53,687
As % of expenses 99.6% -12.4%
Revenue composition info
Total revenue (unrestricted & restricted) $457,099 $377,922
Total revenue, % change over prior year 0.0% -17.3%
Program services revenue 0.0% 0.0%
Membership dues 0.0% 6.5%
Investment income 0.0% 0.0%
Government grants 4.1% 0.0%
All other grants and contributions 95.9% 93.4%
Other revenue 0.0% 0.1%
Expense composition info
Total expenses before depreciation $222,291 $431,610
Total expenses, % change over prior year 0.0% 94.2%
Personnel 67.7% 80.3%
Professional fees 23.6% 9.3%
Occupancy 0.0% 1.2%
Interest 0.9% 0.3%
Pass-through 0.0% 0.0%
All other expenses 7.8% 9.0%
Full cost components (estimated) info 2021 2022
Total expenses (after depreciation) $222,291 $431,610
One month of savings $18,524 $35,968
Debt principal payment $0 $1,063
Fixed asset additions $0 $0
Total full costs (estimated) $240,815 $468,641

Capital structure indicators

Liquidity info 2021 2022
Months of cash 18.8 6.2
Months of cash and investments 18.8 6.2
Months of estimated liquid unrestricted net assets 16.1 6.8
Balance sheet composition info 2021 2022
Cash $348,173 $221,263
Investments $0 $0
Receivables $7,541 $106,989
Gross land, buildings, equipment (LBE) $0 $0
Accumulated depreciation (as a % of LBE) 0.0% 0.0%
Liabilities (as a % of assets) 14.0% 20.2%
Unrestricted net assets $297,358 $243,671
Temporarily restricted net assets N/A N/A
Permanently restricted net assets N/A N/A
Total restricted net assets $13,500 $20,000
Total net assets $310,858 $263,671

Key data checks

Key data checks info 2021 2022
Material data errors No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

Co-Founder & Executive Director

Jamie Sgarro

Jamie Sgarro (he/they) is the co-founder and inaugural executive director of InReach (fka AsylumConnect). After co-founding the organization at the age of 21, Jamie has led InReach for 9 years in establishing the world's first tech platform matching LGBTQ+ people facing persecution or discrimination with safe, verified resources. As a trans man who grew up in a conservative environment and who used the InReach App to find affirming resources during his own transition, Jamie remains personally motivated to ensure other trans and queer people in need have access to InReach's free technology. For his work on InReach, Jamie was named to the Clinton Foundations 2017 CGI U Alumni Honor Roll of social innovators, a 2019 Roddenberry Fellow, a 2020 Forbes 30 under 30 honoree in Law & Policy (North America), the Data for Justice Prize recipient at the 2022 World Justice Forum in The Hague, and most recently, led InReach to be recognized on Fast Company's 2023 Most Innovative Companies list.

Number of employees

Source: IRS Form 990

InReach

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

InReach

Board of directors
as of 12/25/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Christina Tong

Google

Term: 2023 -

Sean Buckley

Kupanda Capital

Wesley Bizzell

Altria Group; National LGBT Bar Association (Former President)

Jamie Sgarro

InReach (Co-Founder)

Justin Becker

Sidley Austin LLP

Hans How

InReach (Former Volunteer)

Christina Tong

Google

David Robinson

Macquarie Group

Slavi Arnaudov

Harvard Business School

Tanushree Khanna

PwC

Hannah Willard

Heart Forward Consulting

Organizational demographics

SOURCE: Self-reported; last updated 12/25/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability