CITY HELP INC OF PHOENIX
Stopping Human Trafficking, Ending Childhood Hunger, Breaking Chains of Addiction
CITY HELP INC OF PHOENIX
EIN: 86-1001113
as of September 2024
as of September 09, 2024
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Where Hope Lives - Human Trafficking Recovery Housing Program
The Human Trafficking Recovery Program is the flagship program of the Phoenix Dream Center. Established in 2009, this program is one of the largest service providers for victims of human trafficking in the world. This program was created to help rebuild the shattered lives of women rescued from commercial sexual exploitation and human trafficking. Commercial sexual exploitation includes sex trafficking, pornography, and prostitution of women and girls, and is characterized by the exploitation of a human being in exchange for goods or money.
Phoenix Dream Center - Homeless and Addiction Recovery Housing Program
The life recovery program at the Phoenix Dream Center is one of the most comprehensive and effective programs of its kind.
Over 6,000 people have benefited from the program since 2006, which provides everything you need to recover from addiction and homelessness. The program costs nothing and offers 45,000 square feet of space for recovery care, including 160 safe beds for young men and 45 safe beds for young women.
Each year, 400 young people are served by the program. The Phoenix Dream Center’s Christ-centered approach builds up a person’s faith in Jesus Christ, and the onsite medical center provides vital health care services.
The onsite behavioral health care team heals mind and body, while the physical wellness center helps people get back on their feet. The eye care and dental care clinics help people maintain their health, and the career training program puts them on the path to success.
There is no charge for any of these services.
Dream Goods - Community Outreach Program
Our community-based outreaches are working to change that by providing meals for homeless, low-income and at-risk families. We specifically target the lowest-income neighborhoods, which are often the farthest away from food banks or other services. Through this work, we are helping thousands of children each year to have food they can depend on coming into their homes.
But we can’t do it alone. We need the support of our community to continue this vital work. Together, we can make a difference in the fight against childhood hunger.
Childhood hunger is a problem that impacts children all over the world. According to the World Food Programme, around 21,000 children die each day from hunger-related causes.
This is an unacceptable statistic, and something must be done to address the issue. Here in Arizona, 1 in 5 children struggle with childhood hunger. This is why our community based outreaches have made it their goal to End Childhood Hunger.
Where we work
Awards
Leadership Among Nonprofits 2021
AZ House of Representative Award
Affiliations & memberships
Dream Center Network 2006
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Average number of service recipients per month
This metric is no longer tracked.Totals By Year
Related Program
Where Hope Lives - Human Trafficking Recovery Housing Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The ultimate, long-term solution is to create a society that will not tolerate social injustice in any form; a society that will end hunger, end homelessness, end abuse, end the sex trade and all of the other indignities suffered daily by those who are deemed outcasts. Until then, our short-term solution is to treat each person coming from these traumatic environments as a special and unique human being that is deserving of love, admiration and success. It's what we do.
What are the organization's key strategies for making this happen?
Our strategy is to continue to dream big for the future; keep our feet grounded in the present and fight the good fight one day at a time.
To continue our work in this City, State & Nation with a spirit of Excellence and Continuous Improvement in all areas of campus programs and services. Our Challenge is to increase Leadership Development Training and Program Development Strategies.
To become a Leading Model in the Social Services Arena in the area of Reclaim, Recycling and Energy Efficiency.
To expand and improve our on and off site Wellness Center Services. Our Challenge is to expand the Wellness Center License, Renovate the Wellness Center and Implement a Mobile Medical unit for outreach.
To renovate and improve target areas of the campus to improve and increase services; to complete the renovation of the Common Area, Lobby Area, Women's Floors, and the Short Term Missions Hacienda.
To expand the vision into 2 new off-site facilities; to close on, renovate and begin services at; 1) Veteran Training / Water Bottling Center and 2) Expanded Program's Housing Services Campus.
What are the organization's capabilities for doing this?
Through our Fundraising and Ministry Development Departments we will increase operational revenue by at least 25% in 2015; by increasing STM, EXP, Café, Vending, Events Coordinating, Speaking Events, Monthly Sponsorships, and Major Donor base to meet these needs.
By expanding our Housing Programs to the following numbers: Expand Life Recovery from 180 Beds to 400 Beds, Expand Sex Trafficking Beds from 33 Beds to 200 Beds, Expand Foster Care Youth from 21 Beds to 100 Beds we will increase our national exposure and draw additional support from previously untapped vectors.
The Phoenix Dream Center began official operations in 2006 with one program and an overabundance of residential capacity. We have steadily increased our program size and program offerings through continuous support from local business, family trusts, state and national foundations and from generous individuals from all walks of life.
What have they accomplished so far and what's next?
In 2014, the Phoenix Dream Center freely supplied the following to At Risk Youth, The Homeless and Needy Families of our Community; Housed and Served 10 New Foster Care Youth, Housed and Served 50 New Survivors or Sex Trafficking, Housed and Served 230 Adults in Life Recovery, Conducted Over 5700 Community Based Outreach Events, and Served Over 640,000 Meals. In 2015, the Phoenix Dream Center will continue to conduct 110 Community Based Outreaches which give out nearly 12,000 meals each week. We will additionally house 300 people at any given time in any of our 4 Primary Housing Programs. Support of the Phoenix Dream Center's Community Based Outreach Programs will impact the lives of 40,000 At Risk Youth, The Homeless or Needy Families of our Community each Month. Support of the Phoenix Dream Center's Housing Based Programs will impact 300 people every night who live on our 3210 NW Grand Ave Campus. Annually, with graduation rates, this number can be as high as 600 individual people housed though our Programs.
Unfortunately, we simply aren't able to accept every person that comes to us in need. We do what we can for them and feel terrible when we have to turn them away. Our capacity is still limited to one facility and we have yet to locate a suitable expansion site. Our representatives have come very close on several excellent prospects only to have them slip away at the last moment due to extenuating circumstances. Our plans to expand are as yet unfulfilled; we will continue to fight and strive forward for those who are unable to do so on their own.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2023 info
0.27
Months of cash in 2023 info
1
Fringe rate in 2023 info
14%
Funding sources info
Assets & liabilities info
Financial data
CITY HELP INC OF PHOENIX
Balance sheetFiscal Year: Jul 01 - Jun 30
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jul 01 - Jun 30
This snapshot of CITY HELP INC OF PHOENIX’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $1,688,869 | -$234,460 | $916,177 | -$123,585 | -$204,468 |
As % of expenses | 64.6% | -7.1% | 32.0% | -3.0% | -3.0% |
Unrestricted surplus (deficit) after depreciation | $1,644,804 | -$292,632 | $878,575 | -$166,427 | -$267,637 |
As % of expenses | 61.9% | -8.7% | 30.3% | -4.0% | -4.0% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $3,249,099 | $3,091,603 | $3,731,176 | $4,078,065 | $6,339,084 |
Total revenue, % change over prior year | 78.3% | -4.8% | 20.7% | 9.3% | 55.4% |
Program services revenue | 3.3% | 4.1% | 1.5% | 0.3% | 34.3% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.0% | 0.0% | 0.0% | 0.0% | 0.2% |
Government grants | 0.0% | 9.2% | 7.3% | 9.4% | 1.8% |
All other grants and contributions | 95.1% | 85.1% | 76.0% | 76.1% | 62.4% |
Other revenue | 1.6% | 1.7% | 15.2% | 14.3% | 1.4% |
Expense composition info | |||||
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Total expenses before depreciation | $2,614,225 | $3,305,082 | $2,863,505 | $4,153,616 | $6,707,256 |
Total expenses, % change over prior year | 48.9% | 26.4% | -13.4% | 45.1% | 61.5% |
Personnel | 30.7% | 29.0% | 36.4% | 40.1% | 31.8% |
Professional fees | 3.7% | 2.7% | 5.2% | 7.8% | 5.7% |
Occupancy | 23.1% | 12.9% | 13.8% | 10.9% | 8.4% |
Interest | 0.6% | 0.7% | 0.6% | 0.4% | 0.3% |
Pass-through | 0.0% | 14.5% | 0.0% | 0.0% | 9.0% |
All other expenses | 41.8% | 70.6% | 44.0% | 40.8% | 44.7% |
Full cost components (estimated) info | 2019 | 2020 | 2021 | 2022 | 2023 |
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Total expenses (after depreciation) | $2,658,290 | $3,363,254 | $2,901,107 | $4,196,458 | $6,770,425 |
One month of savings | $217,852 | $275,424 | $238,625 | $346,135 | $558,938 |
Debt principal payment | $0 | $0 | $152,366 | $0 | $0 |
Fixed asset additions | $81,176 | $0 | $0 | $89,291 | $269,266 |
Total full costs (estimated) | $2,957,318 | $3,638,678 | $3,292,098 | $4,631,884 | $7,598,629 |
Capital structure indicators
Liquidity info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Months of cash | 2.6 | 2.6 | 6.4 | 3.7 | 1.0 |
Months of cash and investments | 2.6 | 2.6 | 6.4 | 3.7 | 1.5 |
Months of estimated liquid unrestricted net assets | 3.1 | -3.5 | 0.6 | -0.1 | -0.5 |
Balance sheet composition info | 2019 | 2020 | 2021 | 2022 | 2023 |
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Cash | $563,874 | $725,438 | $1,537,255 | $1,281,227 | $570,774 |
Investments | $0 | $0 | $0 | $0 | $251,644 |
Receivables | $90,750 | $89,374 | $96,367 | $176,863 | $90,562 |
Gross land, buildings, equipment (LBE) | $332,550 | $277,038 | $309,015 | $398,172 | $663,932 |
Accumulated depreciation (as a % of LBE) | 49.9% | 54.0% | 60.6% | 57.7% | 43.6% |
Liabilities (as a % of assets) | 91.6% | 117.0% | 63.6% | 68.5% | 96.9% |
Unrestricted net assets | $680,387 | -$973,019 | $137,830 | -$28,597 | -$296,234 |
Temporarily restricted net assets | $779,138 | N/A | N/A | N/A | N/A |
Permanently restricted net assets | $0 | N/A | N/A | N/A | N/A |
Total restricted net assets | $779,138 | $800,119 | $519,339 | $567,373 | $403,669 |
Total net assets | $98,751 | -$172,900 | $657,169 | $538,776 | $107,435 |
Key data checks
Key data checks info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Material data errors | Yes | Yes | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
City Help Inc of Phoenix, Executive Director
Mr. Brian D. Steele
Where Hope Lives, Program Founder
Skye Steele
Number of employees
Source: IRS Form 990
CITY HELP INC OF PHOENIX
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
CITY HELP INC OF PHOENIX
Highest paid employeesSOURCE: IRS Form 990
Compensation data
CITY HELP INC OF PHOENIX
Board of directorsas of 08/20/2024
Board of directors data
Mr. Doug Preudhomme
D.P.C. & S., Inc.
Term: 2020 - 2023
John Parnell
Greystar
Terry Grantham
USA Fire
Mark Preudhomme
DPCS
Jason Penrose
Penrose Realty
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 06/29/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.