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CITY HELP INC OF PHOENIX

Stopping Human Trafficking, Ending Childhood Hunger, Breaking Chains of Addiction

aka dba Phoenix Dream Center, Where Hope Lives, Dream Goods   |   Phoenix, AZ   |  www.cityhelpinc.org
GuideStar Charity Check

CITY HELP INC OF PHOENIX

EIN: 86-1001113


Mission

The primary mission of City Help Inc of Phoenix is to Stop Human Trafficking, End Childhood Hunger, and Break The Chains Of Addiction. We are able to achieve this mission as we do business as the Phoenix Dream Center, Where Hope Lives and Dream Goods.

Ruling year info

2002

City Help Inc of Phoenix, Executive Director

Mr. Brian D. Steele

Where Hope Lives, Program Founder

Mrs. Skye Steele

Main address

3210 Grand Avenue

Phoenix, AZ 85017 USA

Show more contact info

EIN

86-1001113

Subject area info

Human services

Sexual assault victim services

Population served info

At-risk youth

Victims and oppressed people

Young adults

Christians

Pregnant people

NTEE code info

Services to Promote the Independence of Specific Populations (P80)

Single Organization Support (L11)

Rape Victim Services (F42)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Communication

Affiliations

See related organizations info

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Where Hope Lives - Human Trafficking Recovery Housing Program

The Human Trafficking Recovery Program is the flagship program of the Phoenix Dream Center. Established in 2009, this program is one of the largest service providers for victims of human trafficking in the world. This program was created to help rebuild the shattered lives of women rescued from commercial sexual exploitation and human trafficking. Commercial sexual exploitation includes sex trafficking, pornography, and prostitution of women and girls, and is characterized by the exploitation of a human being in exchange for goods or money.

Population(s) Served
Young adults
Dropouts
Out-of-home youth
Economically disadvantaged people
Victims of crime and abuse

The life recovery program at the Phoenix Dream Center is one of the most comprehensive and effective programs of its kind.

Over 6,000 people have benefited from the program since 2006, which provides everything you need to recover from addiction and homelessness. The program costs nothing and offers 45,000 square feet of space for recovery care, including 160 safe beds for young men and 45 safe beds for young women.

Each year, 400 young people are served by the program. The Phoenix Dream Center’s Christ-centered approach builds up a person’s faith in Jesus Christ, and the onsite medical center provides vital health care services.

The onsite behavioral health care team heals mind and body, while the physical wellness center helps people get back on their feet. The eye care and dental care clinics help people maintain their health, and the career training program puts them on the path to success.

There is no charge for any of these services.

Population(s) Served
Religious groups
At-risk youth
Economically disadvantaged people
Immigrants and migrants
Incarcerated people

Our community-based outreaches are working to change that by providing meals for homeless, low-income and at-risk families. We specifically target the lowest-income neighborhoods, which are often the farthest away from food banks or other services. Through this work, we are helping thousands of children each year to have food they can depend on coming into their homes.

But we can’t do it alone. We need the support of our community to continue this vital work. Together, we can make a difference in the fight against childhood hunger.

Childhood hunger is a problem that impacts children all over the world. According to the World Food Programme, around 21,000 children die each day from hunger-related causes.

This is an unacceptable statistic, and something must be done to address the issue. Here in Arizona, 1 in 5 children struggle with childhood hunger. This is why our community based outreaches have made it their goal to End Childhood Hunger.

Population(s) Served
Dropouts
Out-of-home youth
Victims and oppressed people

Where we work

Awards

Leadership Among Nonprofits 2021

AZ House of Representative Award

Affiliations & memberships

Dream Center Network 2006

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Related Program

Where Hope Lives - Human Trafficking Recovery Housing Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The ultimate, long-term solution is to create a society that will not tolerate social injustice in any form; a society that will end hunger, end homelessness, end abuse, end the sex trade and all of the other indignities suffered daily by those who are deemed outcasts. Until then, our short-term solution is to treat each person coming from these traumatic environments as a special and unique human being that is deserving of love, admiration and success. It's what we do.

Our strategy is to continue to dream big for the future; keep our feet grounded in the present and fight the good fight one day at a time.

To continue our work in this City, State & Nation with a spirit of Excellence and Continuous Improvement in all areas of campus programs and services. Our Challenge is to increase Leadership Development Training and Program Development Strategies.

To become a Leading Model in the Social Services Arena in the area of Reclaim, Recycling and Energy Efficiency.

To expand and improve our on and off site Wellness Center Services. Our Challenge is to expand the Wellness Center License, Renovate the Wellness Center and Implement a Mobile Medical unit for outreach.

To renovate and improve target areas of the campus to improve and increase services; to complete the renovation of the Common Area, Lobby Area, Women's Floors, and the Short Term Missions Hacienda.

To expand the vision into 2 new off-site facilities; to close on, renovate and begin services at; 1) Veteran Training / Water Bottling Center and 2) Expanded Program's Housing Services Campus.

Through our Fundraising and Ministry Development Departments we will increase operational revenue by at least 25% in 2015; by increasing STM, EXP, Café, Vending, Events Coordinating, Speaking Events, Monthly Sponsorships, and Major Donor base to meet these needs.

By expanding our Housing Programs to the following numbers: Expand Life Recovery from 180 Beds to 400 Beds, Expand Sex Trafficking Beds from 33 Beds to 200 Beds, Expand Foster Care Youth from 21 Beds to 100 Beds we will increase our national exposure and draw additional support from previously untapped vectors.

The Phoenix Dream Center began official operations in 2006 with one program and an overabundance of residential capacity. We have steadily increased our program size and program offerings through continuous support from local business, family trusts, state and national foundations and from generous individuals from all walks of life.

In 2014, the Phoenix Dream Center freely supplied the following to At Risk Youth, The Homeless and Needy Families of our Community; Housed and Served 10 New Foster Care Youth, Housed and Served 50 New Survivors or Sex Trafficking, Housed and Served 230 Adults in Life Recovery, Conducted Over 5700 Community Based Outreach Events, and Served Over 640,000 Meals. In 2015, the Phoenix Dream Center will continue to conduct 110 Community Based Outreaches which give out nearly 12,000 meals each week. We will additionally house 300 people at any given time in any of our 4 Primary Housing Programs. Support of the Phoenix Dream Center's Community Based Outreach Programs will impact the lives of 40,000 At Risk Youth, The Homeless or Needy Families of our Community each Month. Support of the Phoenix Dream Center's Housing Based Programs will impact 300 people every night who live on our 3210 NW Grand Ave Campus. Annually, with graduation rates, this number can be as high as 600 individual people housed though our Programs.

Unfortunately, we simply aren't able to accept every person that comes to us in need. We do what we can for them and feel terrible when we have to turn them away. Our capacity is still limited to one facility and we have yet to locate a suitable expansion site. Our representatives have come very close on several excellent prospects only to have them slip away at the last moment due to extenuating circumstances. Our plans to expand are as yet unfulfilled; we will continue to fight and strive forward for those who are unable to do so on their own.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

CITY HELP INC OF PHOENIX
Fiscal year: Jul 01 - Jun 30
Financial documents
2022 City Help Inc of Phoenix Audited Financials 2021 City Help Inc of Phoenix Audited Financials
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990

0.27

Average of 0.52 over 10 years

Months of cash in 2023 info

SOURCE: IRS Form 990

1

Average of 2.2 over 10 years

Fringe rate in 2023 info

SOURCE: IRS Form 990

14%

Average of 17% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

CITY HELP INC OF PHOENIX

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

CITY HELP INC OF PHOENIX

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

CITY HELP INC OF PHOENIX

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

This snapshot of CITY HELP INC OF PHOENIX’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2019 2020 2021 2022 2023
Unrestricted surplus (deficit) before depreciation $1,688,869 -$234,460 $916,177 -$123,585 -$204,468
As % of expenses 64.6% -7.1% 32.0% -3.0% -3.0%
Unrestricted surplus (deficit) after depreciation $1,644,804 -$292,632 $878,575 -$166,427 -$267,637
As % of expenses 61.9% -8.7% 30.3% -4.0% -4.0%
Revenue composition info
Total revenue (unrestricted & restricted) $3,249,099 $3,091,603 $3,731,176 $4,078,065 $6,339,084
Total revenue, % change over prior year 78.3% -4.8% 20.7% 9.3% 55.4%
Program services revenue 3.3% 4.1% 1.5% 0.3% 34.3%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.2%
Government grants 0.0% 9.2% 7.3% 9.4% 1.8%
All other grants and contributions 95.1% 85.1% 76.0% 76.1% 62.4%
Other revenue 1.6% 1.7% 15.2% 14.3% 1.4%
Expense composition info
Total expenses before depreciation $2,614,225 $3,305,082 $2,863,505 $4,153,616 $6,707,256
Total expenses, % change over prior year 48.9% 26.4% -13.4% 45.1% 61.5%
Personnel 30.7% 29.0% 36.4% 40.1% 31.8%
Professional fees 3.7% 2.7% 5.2% 7.8% 5.7%
Occupancy 23.1% 12.9% 13.8% 10.9% 8.4%
Interest 0.6% 0.7% 0.6% 0.4% 0.3%
Pass-through 0.0% 14.5% 0.0% 0.0% 9.0%
All other expenses 41.8% 70.6% 44.0% 40.8% 44.7%
Full cost components (estimated) info 2019 2020 2021 2022 2023
Total expenses (after depreciation) $2,658,290 $3,363,254 $2,901,107 $4,196,458 $6,770,425
One month of savings $217,852 $275,424 $238,625 $346,135 $558,938
Debt principal payment $0 $0 $152,366 $0 $0
Fixed asset additions $81,176 $0 $0 $89,291 $269,266
Total full costs (estimated) $2,957,318 $3,638,678 $3,292,098 $4,631,884 $7,598,629

Capital structure indicators

Liquidity info 2019 2020 2021 2022 2023
Months of cash 2.6 2.6 6.4 3.7 1.0
Months of cash and investments 2.6 2.6 6.4 3.7 1.5
Months of estimated liquid unrestricted net assets 3.1 -3.5 0.6 -0.1 -0.5
Balance sheet composition info 2019 2020 2021 2022 2023
Cash $563,874 $725,438 $1,537,255 $1,281,227 $570,774
Investments $0 $0 $0 $0 $251,644
Receivables $90,750 $89,374 $96,367 $176,863 $90,562
Gross land, buildings, equipment (LBE) $332,550 $277,038 $309,015 $398,172 $663,932
Accumulated depreciation (as a % of LBE) 49.9% 54.0% 60.6% 57.7% 43.6%
Liabilities (as a % of assets) 91.6% 117.0% 63.6% 68.5% 96.9%
Unrestricted net assets $680,387 -$973,019 $137,830 -$28,597 -$296,234
Temporarily restricted net assets $779,138 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $779,138 $800,119 $519,339 $567,373 $403,669
Total net assets $98,751 -$172,900 $657,169 $538,776 $107,435

Key data checks

Key data checks info 2019 2020 2021 2022 2023
Material data errors Yes Yes No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

City Help Inc of Phoenix, Executive Director

Mr. Brian D. Steele

Where Hope Lives, Program Founder

Skye Steele

Number of employees

Source: IRS Form 990

CITY HELP INC OF PHOENIX

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

CITY HELP INC OF PHOENIX

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

CITY HELP INC OF PHOENIX

Board of directors
as of 08/20/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Mr. Doug Preudhomme

D.P.C. & S., Inc.

Term: 2020 - 2023

John Parnell

Greystar

Terry Grantham

USA Fire

Mark Preudhomme

DPCS

Jason Penrose

Penrose Realty

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/20/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
Black/African American
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 06/29/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.

Contractors

Fiscal year ending
There are no fundraisers recorded for this organization.