Jewish Family & Career Services, Inc.
We Transform Lives
Jewish Family & Career Services, Inc.
EIN: 58-1479212
Mission
To Transform Lives.
Ruling year
1983
Chief Executive Officer
Terri Bonoff
Main address
4549 Chamblee Dunwoody Rd
Atlanta, GA 30338 USA
EIN
58-1479212
Community mental health care
Substance abuse prevention
Mental health counseling
Mental and behavioral disorders
Human services
Population served
Children and youth
Adults
Seniors
Families
People with intellectual disabilities
NTEE code
Human Service Organizations (P20)
Jewish (X30)
IRS subsection
501(c)(3) Public Charity
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Tax forms
Communication
Affiliations
Programs and results
Reports and documents
Download annual reports Download other documentsWhat we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Aviv Older Adult Services
With both expertise and compassion, Aviv Older Adult Services helps aging individuals and their families navigate life transitions and changing circumstances. Together, we problem-solve to create the most appropriate, unique solutions for each of our clients — while most importantly, respecting their independence. Our licensed clinical social workers, geriatric care managers, information specialist, master's level clinicians, registered nurses and other professional staff members have years of experience in aging.
Career and Supportive Services
Finding a job can be challenging. JF&CS is here to help. Our staff help give you an edge in a competitive job market. We provide tools and resources to overcome barriers and help build confidence for those who may be struggling with their job search. Supportive Services at JF&CS include Emergency Financial Assistance, Case Management, and access to JF&CS' Food Pantry.
Frances Bunzl Clinical Services
We provide guidance and support for children, adolescents, adults, older adults, couples and families. We offer both individual and group therapies across a broad spectrum of issues – from divorce and bereavement to anxiety and depression. Our goal is to support and enhance the emotional well-being of our clients as they navigate life’s challenges.
Intellectual & Developmental Disabilities Services
Intellectual & Developmental Disabilities Services (IDDS) serves people of all faiths and offers programs and services that support individuals with intellectual and developmental disabilities, their families, and caregivers.
We provide a community integration program with outings and activities, as well as a supported employment program. We also enable our clients to live as independently as possible in one of our 24-hour managed homes, in their own apartment or home, or with their family.
Ben Massell Dental Clinic
For more than 100 years, the Ben Massell Dental Clinic has been changing lives. Utilizing over 150 volunteer dentists, the clinic is the only resource for comprehensive, quality dental care available at no cost to low income individuals with no dental insurance. Using a holistic approach to overall health, we offer social services and health screenings to people with no access to these vital services. The Clinic is one of the most advanced dental training centers in the country for dental students.
Overview
Jewish Family & Career Services of Atlanta (JF&CS) offers programs and resources to transform lives. Building on more than 130 years of history, we help individuals and families of all faiths live to their full potential.
Guided by Jewish values, we are a welcoming community, and our experienced professionals bring integrity and compassion to their work in the fields of aging and older adults, career and supportive services, oral health and mental health, and services for adults with intellectual and developmental disabilities. We serve thousands of diverse individuals annually across the spectrum of age, race, religion, national origin, gender, sexual orientation and ability to pay.
Where we work
Awards
Managing for Excellence 2012
Community Foundation for Greater Atlanta
Sue Wieland Embracing Possibility Award 2017
Atlanta Women's Fund
Affiliations & memberships
Network of Jewish Human Services Agencies 2017
External reviews
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsTotal number of counseling sessions performed
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups
Related Program
Frances Bunzl Clinical Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of clients who report feeling less isolated
This metric is no longer tracked.Totals By Year
Population(s) Served
Older adults
Related Program
Aviv Older Adult Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
77 of 79 of Holocaust Survivors served reported feeling less isolated.
Number of dental procedures performed
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Ben Massell Dental Clinic
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Fiscal year 2020. The dental clinic was closed from March 2020-September due to the Pandemic. BMDC staff reached out to patients to assess their needs and provided assistance.
Number of adults with disabilities receiving sufficient social and emotional support
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities
Related Program
Intellectual & Developmental Disabilities Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
From FY21 demographics
Number of adults with disabilities living in congregate care facilities
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, People with disabilities
Related Program
Intellectual & Developmental Disabilities Services
Type of Metric
Other - describing something else
Direction of Success
Increasing
Context Notes
These clients are living in independent living homes with 24-hour care.
Total number of grants awarded
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups
Related Program
Overview
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total number of dollars distributed for emergency financial assistance including rent, mortgage, utilities, etc.
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Unemployed people
Related Program
Overview
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Due to the pandemic, we distributed a much larger amount than previous years.
Number of Clients served with intellectual and developmental disabilities
This metric is no longer tracked.Totals By Year
Population(s) Served
People with intellectual disabilities, People with other disabilities
Related Program
Intellectual & Developmental Disabilities Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of Older Adults who increased and/or maintained overall health.
This metric is no longer tracked.Totals By Year
Population(s) Served
Older adults, Seniors
Related Program
Aviv Older Adult Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
64/77 (83%) had improvements in health
Number of older adults being supported to live at home through home care, assistive technology, and/or personal support plans
This metric is no longer tracked.Totals By Year
Population(s) Served
Older adults, Seniors
Related Program
Aviv Older Adult Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
29/37 (78%) able to age in the place of their choosing.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Jewish Family & Career Services of Atlanta (JF&CS) offers programs and resources to transform lives. Building on our more than130-year history, we are here to help individuals and families of all faiths live to their full potential.
Guided by Jewish values, we are a welcoming community, and our experienced professionals bring integrity and compassion to their work in the fields of aging and older adults, career and supportive services, oral and mental health, and services for adults with intellectual and developmental disabilities. We serve thousands of individuals annually regardless of age, race, religion, national origin or ability to pay.
What are the organization's key strategies for making this happen?
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
JF&CS provides comprehensive social services that meet the diverse and complex needs of Atlanta’s Jewish and broader communities to clients regardless of their ability to pay, religious affiliation, race, gender, ethnicity, age, disability, or sexual orientation. In FY20, the agency served over 12,439 people in one or more JF&CS' programs through an integrated program model across five core service areas: Clinical Services; Aviv Older Adult Services; Career Services; Services for adults with Intellectual and Developmental Disabilities; Ben Massell Dental Clinic, and Support Services such as Transportation, Emergency Assistance, and a Food Pantry with Kosher options.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
We are launching an expansion of our clinical services based on feedback from our community members for the need for additional therapists for children and adolescents.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2020 info
1.18
Months of cash in 2020 info
2.4
Fringe rate in 2020 info
17%
Funding sources info
Assets & liabilities info
Jewish Family & Career Services, Inc.
Revenue & expensesFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
Jewish Family & Career Services, Inc.
Balance sheetFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
This snapshot of Jewish Family & Career Services, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
| Profitability info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Unrestricted surplus (deficit) before depreciation | $277,162 | $4,964,242 | $277,659 | -$124,853 | $386,388 |
| As % of expenses | 2.5% | 44.3% | 2.4% | -1.0% | 2.9% |
| Unrestricted surplus (deficit) after depreciation | -$12,671 | $4,515,941 | -$434,911 | -$852,520 | -$329,495 |
| As % of expenses | -0.1% | 38.8% | -3.6% | -6.6% | -2.4% |
| Revenue composition info | |||||
|---|---|---|---|---|---|
| Total revenue (unrestricted & restricted) | $13,819,906 | $11,734,346 | $11,250,906 | $12,137,690 | $12,285,847 |
| Total revenue, % change over prior year | -4.5% | -15.1% | -4.1% | 7.9% | 1.2% |
| Program services revenue | 26.7% | 31.2% | 35.1% | 32.2% | 32.9% |
| Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Investment income | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Government grants | 17.9% | 27.5% | 29.3% | 7.6% | 4.8% |
| All other grants and contributions | 55.3% | 41.3% | 35.5% | 59.8% | 61.4% |
| Other revenue | 0.0% | 0.0% | 0.0% | 0.5% | 1.0% |
| Expense composition info | |||||
|---|---|---|---|---|---|
| Total expenses before depreciation | $10,914,072 | $11,204,243 | $11,438,338 | $12,274,226 | $13,179,053 |
| Total expenses, % change over prior year | 0.2% | 2.7% | 2.1% | 7.3% | 7.4% |
| Personnel | 67.1% | 62.7% | 64.0% | 63.0% | 61.8% |
| Professional fees | 4.7% | 5.1% | 3.2% | 5.0% | 2.8% |
| Occupancy | 2.5% | 2.3% | 2.5% | 2.3% | 2.0% |
| Interest | 0.0% | 0.0% | 0.0% | 0.1% | 0.1% |
| Pass-through | 13.7% | 18.9% | 17.5% | 17.9% | 24.5% |
| All other expenses | 12.1% | 11.0% | 12.6% | 11.7% | 9.0% |
| Full cost components (estimated) info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Total expenses (after depreciation) | $11,203,905 | $11,652,544 | $12,150,908 | $13,001,893 | $13,894,936 |
| One month of savings | $909,506 | $933,687 | $953,195 | $1,022,852 | $1,098,254 |
| Debt principal payment | $0 | $0 | $0 | $0 | $300,000 |
| Fixed asset additions | $706,061 | $4,693,368 | $0 | $0 | $0 |
| Total full costs (estimated) | $12,819,472 | $17,279,599 | $13,104,103 | $14,024,745 | $15,293,190 |
Capital structure indicators
| Liquidity info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Months of cash | 5.1 | 1.5 | 0.6 | 0.3 | 2.4 |
| Months of cash and investments | 5.6 | 2.0 | 1.2 | 0.4 | 2.5 |
| Months of estimated liquid unrestricted net assets | 0.0 | 0.3 | 0.1 | 0.2 | 0.2 |
| Balance sheet composition info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Cash | $4,616,903 | $1,440,014 | $614,322 | $272,987 | $2,640,679 |
| Investments | $434,983 | $466,416 | $496,005 | $114,420 | $133,984 |
| Receivables | $4,662,461 | $3,469,582 | $2,907,477 | $3,083,890 | $1,987,932 |
| Gross land, buildings, equipment (LBE) | $10,962,208 | $15,655,576 | $16,056,344 | $16,121,302 | $16,156,068 |
| Accumulated depreciation (as a % of LBE) | 47.6% | 36.2% | 39.7% | 44.1% | 48.1% |
| Liabilities (as a % of assets) | 7.2% | 11.2% | 7.8% | 6.2% | 17.6% |
| Unrestricted net assets | $5,726,400 | $10,242,341 | $9,807,430 | $8,954,910 | $8,625,415 |
| Temporarily restricted net assets | $8,782,986 | $3,551,705 | $3,004,049 | $2,947,039 | N/A |
| Permanently restricted net assets | $0 | $0 | $0 | $0 | N/A |
| Total restricted net assets | $8,782,986 | $3,551,705 | $3,004,049 | $2,947,039 | $2,393,577 |
| Total net assets | $14,509,386 | $13,794,046 | $12,811,479 | $11,901,949 | $11,018,992 |
Key data checks
| Key data checks info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Chief Executive Officer
Terri Bonoff
Terri is a former business executive and elected official from Minnesota. She served as a Minnesota State Senator from 2005-2016. As Chair of the Minnesota Senate Higher Education and Workforce Development Committee, she championed legislation to create the Minnesota PIPELINE Project, which expands dual training and apprenticeship programs in Minnesota in emerging and high-demand occupations by partnering employers and students.
Prior to her time in the Minnesota Senate, Terri had a successful career in the private sector. She began her business career working at Jackson Graves, a women’s retail specialty chain, before moving to Tonka Toys as Manager of Promotional Services. She then served as Vice President & General Manager for the computer products division of Navarre Corporation, the division growing ten-fold during her tenure.
Terri assumed the role of CEO at Jewish Family & Career Services of Atlanta on June 3, 2019.
Number of employees
Source: IRS Form 990
Jewish Family & Career Services, Inc.
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
Jewish Family & Career Services, Inc.
Highest paid employeesSOURCE: IRS Form 990
Compensation data
Jewish Family & Career Services, Inc.
Board of directorsas of 10/26/2022
Board of directors data
Mrs. Rashelle Berry
Jon Amsler
Deborah Jacobs
Scott Rittenberg
Carly Siegel
Jeff Alperin
Lauren Abes
Jennifer Feld
Lauren Abraham Mahoney
Sid Besmertnik
Dexter Caffey
John Jordan
Ellen Feinsand
Lisa Freedman
Billie Greenberg
Mimi Hall
David Horwitz
Ann Kay
John Jordan
Kim Kopelman
Bruce Lindemann
Victoria Raggs
Steven Rau
Sara Kogan
Todd Surden
Suzy Wilner
David Poline
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 07/08/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
Contractors
Fiscal year endingGuideStar Pro Reports
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- Financial statements for 2021, 2020, 2018, 2015, 2010
- Letter of Determination
- Officer and/or Employee data for 2020, 2019, 2018, 2017, 2016
- Contractor and/or Paid Preparer data for 2020, 2019, 2018
- Board of Directors data for 2022
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