HAVEN FOR HOPE OF BEXAR COUNTY
Where homelessness ends and healing begins.
HAVEN FOR HOPE OF BEXAR COUNTY
EIN: 20-8075412
as of September 2024
as of September 09, 2024
Mission
The Haven for Hope mission is to offer a place of hope and new beginnings. We do this by providing, coordinating and delivering an efficient system of care for people experiencing homelessness in San Antonio.
Ruling year
2007
President and CEO
Ms. Kim Jefferies
Main address
1 Haven for Hope Way
San Antonio, TX 78207 USA
EIN
20-8075412
Human services
Population served
Homeless people
NTEE code
Human Service Organizations (P20)
Temporary Shelter For the Homeless (L41)
Temporary Shelter For the Homeless (L41)
IRS subsection
501(c)(3) Public Charity
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Tax forms
Communication
Affiliations
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
In order to address the individual needs of people experiencing homelessness, Haven collaborates with 76 partner organizations to provide hundreds of comprehensive services such as housing, employment services, education, job training, counseling, life skills, legal services, childcare, health care (medical, dental, vision, mental), animal kennel for clients with pets, barber shop, a mail room, fitness center, and many other services to our clients on a 22 acre one-stop campus. More than 1,600 men, women, and families are served daily. At Haven for Hope care involves not only helping individuals “recover” from homelessness by gaining housing, but also by working with individuals to identify and support their own steps towards recovery. These conditions range from poverty, mental health, substance abuse, trauma, or other challenges. Services are chosen based on self-directed and person-centered plans that provide linkages to life and resources in the community.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Assistance to People Experiencing Homelessness
Haven for Hope’s services reach far beyond those of a standard homeless shelter. Providing food, clothing, and shelter is only a fraction of what can be done to help those experiencing homelessness. While these basic necessities play a large role in providing immediate relief, they are not long-term solutions. Therefore, in order to address the individual needs of people experiencing homelessness, Haven collaborates with approximately 75 partner organizations to provide hundreds of comprehensive services such as housing assistance, case management, employment services, and more. Our goal is to provide individuals with the tools necessary to move towards self-sufficiency and independent living in permanent housing.
Where we work
Awards
National Community Partnership Award 2011
Mutual of America Foundation
Best Company for Women Leadership Opportunities 2023
San Antonio Express News Readers' Choice
Best Company that Values Work-Life Balance 2023
San Antonio Express News Readers' Choice
Best Company with Great Benefits 2023
San Antonio Express News Readers' Choice
Best Company with the Best Culture 2023
San Antonio Express News Readers' Choice
Best Company with the Best Professional Development Opportunities 2023
San Antonio Express News Readers' Choice
Best Female CEO 2023
San Antonio Express News Readers' Choice
Public Relations Champions of the Year 2023
Public Relations Society of America San Antonio Chapter Del Oro Awards
Nonprofit and Corporate Philanthropy Awards 2022
San Antonio Business Journal
Selfless Service During the Winter Storm 2021
Bexar County Sheriff's Office
La Plata Award of Excellence: Holiday Appeal and Big Give 2022
Public Relations Society of America San Antonio Chapter Del Oro Awards
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsTotal number of clients served
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total number of clients who transitioned to a better living situation.
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Total number of job placements.
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of homeless participants engaged in housing services
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Total number of clients placed into permanent housing.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
To help individuals and families experiencing homelessness to find income and housing through comprehensive transformational services.
What are the organization's key strategies for making this happen?
FIVE TENETS OF MEMBER ENGAGEMENT WITH HAVEN FOR HOPE
STRIVING FOR RECOVERY AND HEALING
Health and wellness (mental, physical, spiritual) are center and forefront for people at Haven for Hope who are striving to reach their full potential and live a self-directed life. Every person engaged in services with Haven for Hope has the strength to heal from the past and overcome the obstacles keeping them from a full, healthy life in the community.
PURSUING SUSTAINABLE INCOME
Sustainable income is essential in supporting permanent housing and all the household expenses a Graduate will incur when they leave Haven for Hope. For some, their income pursuit will be employment. For others, the primary income source will be social security. Some may receive income from both social security and part-time employment.
ENGAGED IN A HOME PLAN
Taking steps toward permanent housing is key difference in expectation between Haven for Hope and traditional shelter services. Haven's focus is on both meeting basic emergency needs and guiding Members toward through a plan toward stable and sustainable housing. Some examples of housing include market rate apartments, subsidized apartments, permanent supportive housing, group/multi-person housing, family re-integration, home ownership and permanent residential care. Members are expected to engage in the following:
Readiness or clear interest in taking steps toward housing, and,
Active engagement with the H4H Housing Team toward sustainable permanent housing.
IMPROVING FINANCIAL LITERACY
Financial literacy is the ability to make smart and informed decisions regarding money, a skill that is essential to maintain a home and create a plan to pay household expenses. Every Member is expected to engage in literacy lessons as a critical skill needed to break the cycle of poverty. At Haven for Hope, focus on these skills includes:
Addressing the values that play a key role in making financial decisions
Understanding how to differentiate between needs and wants
Looking at issues that are unique to low-income households (i.e. impact of opening a savings account on public assistance)
Applying learned skills to their own household budgets in classroom time
Working to improve money management, household budgeting, saving money, paying off debt and credit scores
BUILDING HEALTHY COMMUNITIES
Community provides the needed relationships and resources (social capital) that sustain an independent and interdependent future. Every Member is expected to engage in service offerings that will build a healthy community at Haven and also in their new home and neighborhood. At Haven for Hope, these are the modalities utilized with and among those served at Haven to prepare for (re)integration within the San Antonio Community at-large:
Shared Living Responsibilities
Independent Living/Life Skills
Faith Home Connections
Volunteer Opportunities
Relationships and Resources
What are the organization's capabilities for doing this?
It would be nearly impossible as well as inefficient for one organization to provide all of the direct services that are needed by individuals and families experiencing homelessness to achieve long-term self-sufficiency. With a common goal in mind, Haven for Hope and our Partner organizations provide a comprehensive constellation of services to meet the needs of our residents.
What have they accomplished so far and what's next?
In FY23 Haven for Hope had the following results:
-9,457individual clients served. This includes 491 Veterans and 1,085 Children.
-51 days is the average length of stay on our South Campus and 122 days is the average length of stay on our North Campus.
-An average of 1,700 clients served per day.
-92% housing retention after one year.
-610 unemployed clients placed in jobs in 2023.
-85% of San Antonio's homeless population is served by Haven.
-Hundreds of cities have visited the campus from various states in search of best practices. We openly share lessons learned with other agencies in order to potentially impact homelessness across the country.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
-
What challenges does the organization face when collecting feedback?
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2023 info
4.44
Months of cash in 2023 info
0.1
Fringe rate in 2023 info
24%
Funding sources info
Assets & liabilities info
Financial data
HAVEN FOR HOPE OF BEXAR COUNTY
Balance sheetFiscal Year: Oct 01 - Sep 30
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Oct 01 - Sep 30
This snapshot of HAVEN FOR HOPE OF BEXAR COUNTY’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
| Profitability info | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|
| Unrestricted surplus (deficit) before depreciation | $1,012,415 | $3,789,846 | $5,657,805 | -$1,189,967 | $615,959 |
| As % of expenses | 4.5% | 15.1% | 21.0% | -3.9% | 2.1% |
| Unrestricted surplus (deficit) after depreciation | -$2,076,876 | $792,748 | $2,578,572 | -$4,509,391 | -$2,769,603 |
| As % of expenses | -8.2% | 2.8% | 8.6% | -13.4% | -8.3% |
| Revenue composition info | |||||
|---|---|---|---|---|---|
| Total revenue (unrestricted & restricted) | $22,826,819 | $31,528,150 | $36,874,616 | $28,550,181 | $35,730,353 |
| Total revenue, % change over prior year | -17.6% | 38.1% | 17.0% | -22.6% | 25.1% |
| Program services revenue | 7.7% | 5.0% | 1.5% | 2.0% | 1.6% |
| Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Investment income | 3.2% | 0.0% | 0.0% | 0.0% | 0.0% |
| Government grants | 46.3% | 65.0% | 55.5% | 74.0% | 54.0% |
| All other grants and contributions | 42.0% | 23.6% | 32.2% | 33.8% | 36.5% |
| Other revenue | 0.8% | 6.5% | 10.8% | -9.8% | 7.8% |
| Expense composition info | |||||
|---|---|---|---|---|---|
| Total expenses before depreciation | $22,333,975 | $25,179,492 | $26,904,142 | $30,267,243 | $29,902,512 |
| Total expenses, % change over prior year | 1.1% | 12.7% | 6.8% | 12.5% | -1.2% |
| Personnel | 64.2% | 60.4% | 58.8% | 55.3% | 63.4% |
| Professional fees | 6.7% | 16.1% | 16.9% | 19.6% | 11.1% |
| Occupancy | 0.5% | 0.5% | 0.4% | 0.4% | 0.4% |
| Interest | 0.4% | 0.5% | 0.5% | 0.0% | 0.3% |
| Pass-through | 9.2% | 8.8% | 9.9% | 12.3% | 12.6% |
| All other expenses | 19.0% | 13.8% | 13.4% | 12.3% | 12.2% |
| Full cost components (estimated) info | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|
| Total expenses (after depreciation) | $25,423,266 | $28,176,590 | $29,983,375 | $33,586,667 | $33,288,074 |
| One month of savings | $1,861,165 | $2,098,291 | $2,242,012 | $2,522,270 | $2,491,876 |
| Debt principal payment | $0 | $0 | $3,288,206 | $400,000 | $0 |
| Fixed asset additions | $0 | $3,204,148 | $0 | $0 | $0 |
| Total full costs (estimated) | $27,284,431 | $33,479,029 | $35,513,593 | $36,508,937 | $35,779,950 |
Capital structure indicators
| Liquidity info | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|
| Months of cash | 0.3 | 0.9 | 0.1 | 0.4 | 0.1 |
| Months of cash and investments | 9.5 | 9.4 | 9.6 | 7.5 | 8.5 |
| Months of estimated liquid unrestricted net assets | 8.5 | 9.3 | 9.2 | 7.2 | 7.1 |
| Balance sheet composition info | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|
| Cash | $605,826 | $1,880,815 | $148,187 | $961,592 | $291,885 |
| Investments | $17,155,760 | $17,864,223 | $21,323,457 | $17,935,282 | $20,931,268 |
| Receivables | $2,795,062 | $4,831,728 | $3,912,792 | $2,631,702 | $8,568,936 |
| Gross land, buildings, equipment (LBE) | $96,250,442 | $99,454,593 | $100,846,818 | $101,769,929 | $102,854,586 |
| Accumulated depreciation (as a % of LBE) | 28.4% | 30.5% | 33.2% | 36.1% | 39.0% |
| Liabilities (as a % of assets) | 4.1% | 7.7% | 3.9% | 3.2% | 5.8% |
| Unrestricted net assets | $84,229,969 | $85,022,717 | $87,601,289 | $83,091,898 | $80,322,295 |
| Temporarily restricted net assets | $4,968,562 | N/A | N/A | N/A | N/A |
| Permanently restricted net assets | $0 | N/A | N/A | N/A | N/A |
| Total restricted net assets | $4,968,562 | $3,517,793 | $2,880,468 | $2,254,570 | $7,600,917 |
| Total net assets | $89,198,531 | $88,540,510 | $90,481,757 | $85,346,468 | $87,923,212 |
Key data checks
| Key data checks info | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|
| Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
President and CEO
Ms. Kim Jefferies
Kim Jefferies was previously the CEO of Brighton Center, local nonprofit serving children with disabilities and developmental delays and their families. Mrs. Jefferies prides herself on building and retaining high performing teams through hiring, inspiring, and motivating skilled professionals to thrive under a values-based culture which is highlighted by the 25+ local and national Best Places to Work awards Brighton Center has received under her leadership as well as the 2017 Nonprofit of the Year designation. Mrs. Jefferies was named as a Top 40 Under 40 (2012), a Woman of Impact (2020), and a Top CEO (2021) by the San Antonio Business Journal.
Kim holds a B.A. in Interdisciplinary Studies from the University of Texas at San Antonio with a specialization in Reading and a Minor in Business Administration, and an M.S. in Nonprofit Leadership from Our Lady of the Lady University.
Number of employees
Source: IRS Form 990
HAVEN FOR HOPE OF BEXAR COUNTY
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
HAVEN FOR HOPE OF BEXAR COUNTY
Highest paid employeesSOURCE: IRS Form 990
Compensation data
HAVEN FOR HOPE OF BEXAR COUNTY
Board of directorsas of 03/12/2024
Board of directors data
Barbara Gentry
Senior Vice President, Community Affairs at USAA (Retired)
Term: 2010 -
Bill Greehey
Haven for Hope Founder
Maj. Gen Alfredo Valenzuela
Retired- U.S. Army
Barbara B. Gentry
Retired, USAA Foundation
Cathy Amato
Owner, Subway; Embers Woodfire Grill & Bar
Eric Fisher
Corporate Vice President Wholesale Marketing & International Commercial Operations Valero Energy Corporation
Lavonne Garrison
Senior Vice President, Certified Wealth Strategist CWS® Frost – Banking, Investments, Insurance
Kirk Haggard
Chief Audit Executive Audit Services, USAA
Denny Ware
D&R West, LLC
David Bohne
Chief Executive Officer, Broadway Bank
Sam Dawson
Chief Executive Officer, Pape-Dawson Engineers, Inc.
Carson Landsgard
Senior Vice President of Supply Chain & Logistics, HEB
Kim Rucker
Former Executive Vice President, General Counsel & Secretary of Andeavor (fka Tesoro Corp.)
Jack Spector
President of Hixon Properties Incorporated
Dale Tremblay
Executive Chairman, C.H. Guenther & Son, LLC.
Cris Daskevich
Chief Executive Officer, The Children's Hospital of San Antonio, VP of Maternal Services, Christus Health
Troy Dahman
Business Development Officer and Human Resources Manager, Brightstar Care of San Antonio
Carla Brozovich
Community Member
Mary Rose Brown
Executive Vice President & Chief Administrative Officer, NuStar Energy L.P.
Brett Seybold
Senior Vice President, Corporate Treasurer and Chief Transformation Officer, USAA
Gardner Peavy
Managing Director, CBRE
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
Transgender Identity
No data
Sexual orientation
No data
Disability
No data
Contractors
Fiscal year endingProfessional fundraisers
Fiscal year endingSOURCE: IRS Form 990 Schedule G
Solicitation activities
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- Letter of Determination
- Form 1023 / 1024
- Officer and/or Employee data for 2023, 2022, 2021, 2020, 2019
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