Lubbock Area United Way


Lubbock, TX   |
GuideStar Charity Check

Lubbock Area United Way

EIN: 75-0961812


Our Mission: Giving • People • Hope Since 1946, Lubbock Area United Way has worked to address the root issues of the most significant challenges facing our South Plains communities to create lasting, positive change. The key to our success is our long-term partnerships with our Community Partners and our involvement with various local coalitions. Our Priorities To ensure all children are school-ready by kindergarten and are grade-level readers by 3rd grade. To eliminate child abuse and sex-trafficking in our communities. To advocate for local access to quality mental heath services and supports.

Ruling year info


President, Chief Executive Officer

Amanda McAfee

Main address

1655 Main St. Suite 101

Lubbock, TX 79401 USA

Show more contact info

Formerly known as

United Way of Lubbock, Inc.



Subject area info



Public safety

Human services

Population served info

Children and youth


Economically disadvantaged people

At-risk youth

NTEE code info

Human Service Organizations (P20)

Alliance/Advocacy Organizations (S01)

What we aim to solve

SOURCE: Self-reported by organization

Lubbock Area United Way focuses on creating sustainable, positive community change through collaboration, coalition building, and investing donated funds in specific programs that meet verified local needs. United Way is uniquely positioned to unite the nonprofit, private, and public sectors to create innovative community solutions. Beyond our collaborative work, we fund specific programs focused on four strategic initiatives: Economic Mobility, Confronting Violence, Education, and Mental Health. Currently, United Way funds and provides support services for programs with twenty-three nonprofits whose services cover the South Plains region. Our team works with many local coalitions to address issues such as early childhood education, child abuse prevention, workforce development, affordable healthcare, and more.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Services for Children

High quality early childhood education provided at sliding scale rates. Safe after school programs for elementary school students. Mentoring and scouting services to teach life skills and leadership development. Primary health care, well visits and immunizations, case management for drop out prevention. Parenting classes and services to prevent child abuse. Advocacy leading to permanency for children in foster care. Child abuse intervention and counseling.

Program specific funding is provided to these Community Partner agencies:

Early Learning Centers of Lubbock
Big Brothers Big Sisters of Lubbock
Girl Scouts Texas Oklahoma Plains-Lubbock
Boy Scouts of America-South Plains Council
CASA of the South Plains
Children's Advocacy Center of the South Plains
Lubbock Children's Health Clinic
The Parenting Cottage
Guadalupe Parkway Neighborhood Centers
Communities in Schools of the South Plains
Lubbock Boys & Girls Club
YWCA of Lubbock

Population(s) Served
Children and youth

Job training for those with barriers to employment. Tuition, books and living expense assistance for low income parents enrolled in college. GED and English as a Second Language classes. Breast and cervical cancer services to prevent and treat cancer. Shelter, food and case management for the homeless.

Program specific funding is provided to these Community Partner agencies:

Legal Aid Society
Family Counseling Services
Goodwill Industries of Northwest Texas
Catholic Charities - Diocese of Lubbock
Literacy Lubbock
YWCA of Lubbock
The Salvation Army

Population(s) Served

The Volunteer Center brings together all aspects of this community by providing education and leadership training for adults and youth. Potential volunteers are matched with a wide variety of opportunities to serve. Information on a wide variety of topics is available to the entire community.

Population(s) Served

Assistance to help elderly and disabled people learn to manage chronic diseases such as diabetes and obesity. Assistance with dentures, medications, hearing aids and glasses.Counseling services to address a wide range of life issues.

Program specific funding is provided to these Community Partner agencies:

Family Counseling Services
Catholic Charities - Diocese of Lubbock

Population(s) Served

Shelter, counseling and transition assistance for victims of domestic violence and their families, investigation and prosecution, community awareness and education regarding child abuse cases, attorney services for low income individuals including divorce, child support, adoptions, protective orders, child custody and elder law, food, clothing and shelter for persons affected by a home fire, community wide education and disaster preparedness, crisis assistance, advocacy, support and counseling for victims of sex crimes and sex trafficking.

Program specific funding is provided these Community Partner agencies:

Women's Protective Services
Children's Advocacy Center of the South Plains
Legal Aid Society of Lubbock
American Red Cross serving Texas South Plains
Voice of Hope

Population(s) Served

Where we work


Outstanding Volunteer Organization 2019

Association of Fundraising Professionals Lubbock Chapter

Affiliations & memberships

United Way Worldwide Member 2023

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total dollar amount of grants awarded

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, At-risk youth, Economically disadvantaged people, Victims of crime and abuse

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success


Context Notes

These totals reflect the donor designations and allocations made in the United Way Campaign and the State Employee Charitable Campaign.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Health, Family relationships, Age groups, Social and economic status

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success


Context Notes

Total number of lives impacted by United Way funded programs.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served


Type of Metric

Output - describing our activities and reach

Direction of Success


Number of organizations applying for grants

This metric is no longer tracked.
Totals By Year
Population(s) Served

At-risk youth, Economically disadvantaged people, Adults, Children and youth

Type of Metric

Other - describing something else

Direction of Success


Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Lubbock Area United Way's two-pronged approach of supporting programs with measurable and evidence-based outcomes and bringing the community together to create solutions has resulted in many positive results for South Plains communities in our 77-year history.

With 44% of Lubbock County households struggling to make ends meet, safety net programs meet the real needs of residents. These programs provide help from utility and rent assistance to GED prep to programs that keep children engaged in education when not in school. But it doesn't stop there because these programs are also working to help people meet their goals and picture of success for their household.

Long-term goals for the safety net programs are to move households up the economic ladder to create stronger families, a stronger workforce, and stronger communities overall.

For more than seventy-five years, the Lubbock Area United Way has been effectively meeting community needs and addressing issues in the Lubbock Area. Since 1946, donors and supporters have given more than $200 million to fund vital health and human services across the South Plains. By investing in quality programs, building a strong network of collaboration, working with leaders and stakeholders, creating a culture of learning and awareness, and a commitment to maintaining relevancy, Lubbock Area United Way has strategically established itself as a local authority for helping those in need. Unlike many nonprofits, United Way is unique in the fact that we do not offer direct services. Instead, we invest funding into twenty-three nonprofits that are experts and provide sustainable, quality programs to help our neighbors. This process increases agency and program financial stability but ensures every dollar is invested wisely and there are no duplication of services. It also allows United Way to focus on system-level changes and address the root causes of issues - poverty, access to healthcare, financial mobility, and more. By not being burdened with meeting initial demands, this organization can work with a larger variety of organizations and stakeholders to really move the needle on important issues.

United Way is uniquely positioned to bring our entire community together to discuss and address the challenges we face. Through facilitation, collaboration, and funding, we have proven over many years that we effectively create change.

Over $210 million has been donated to United Way since the organization was founded in 1946. This high level of support demonstrates the trust of individuals, companies and non-profits who see United Way's ability to craft solutions and solve problems.

1. Ensuring all children are school-ready by kindergarten and are grade level readers by 3rd grade.
Services provided include providing books to children, programs to prevent summer learning loss, volunteer led reading activities and access to quality and affordable Pre-K education. Awareness is provided to local child care provided. Raise awareness of the gap between low-income and minority students as compared to non-minority, more affluent students. Work groups and community collaborations have been created.

2. Eliminating child abuse and sex trafficking.
Awareness and advocacy efforts aim to prevent child abuse through parent education and community education and collaboration. Direct services are provided to individuals and families including intervention, counseling, medical care and safe housing.

3. Advocate for local access to quality mental health services and supports.
Identify and address current gaps in services related to detox, medications, aftercare, outpatient rehabilitation and counseling. Advocate for additional services for youth prevention programs within public schools. Build local capacity and coalitions through work groups.

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990


Average of 3.07 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990


Average of 15.1 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990


Average of 27% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Lubbock Area United Way

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Lubbock Area United Way

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Lubbock Area United Way

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Lubbock Area United Way’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $92,484 $191,276 -$204,973 -$219,059 -$51,567
As % of expenses 1.7% 3.6% -4.0% -4.2% -1.0%
Unrestricted surplus (deficit) after depreciation $54,286 $160,390 -$238,606 -$255,118 -$84,143
As % of expenses 1.0% 3.0% -4.6% -4.8% -1.6%
Revenue composition info
Total revenue (unrestricted & restricted) $5,711,250 $5,447,463 $5,231,394 $5,587,125 $6,583,941
Total revenue, % change over prior year -0.1% -4.6% -4.0% 6.8% 17.8%
Program services revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 1.6% 1.9% 1.6% 1.7% 1.1%
Government grants 0.0% 0.0% 0.0% 2.6% 0.0%
All other grants and contributions 97.9% 98.0% 94.4% 88.1% 102.2%
Other revenue 0.5% 0.1% 4.0% 7.5% -3.3%
Expense composition info
Total expenses before depreciation $5,491,325 $5,304,793 $5,131,040 $5,235,097 $5,199,132
Total expenses, % change over prior year -0.8% -3.4% -3.3% 2.0% -0.7%
Personnel 14.9% 14.5% 14.4% 14.5% 15.5%
Professional fees 0.5% 0.5% 0.5% 0.5% 0.6%
Occupancy 0.7% 0.8% 0.8% 0.8% 0.8%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 80.1% 79.9% 79.8% 79.6% 78.2%
All other expenses 3.8% 4.3% 4.6% 4.6% 5.0%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $5,529,523 $5,335,679 $5,164,673 $5,271,156 $5,231,708
One month of savings $457,610 $442,066 $427,587 $436,258 $433,261
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $0 $0 $0
Total full costs (estimated) $5,987,133 $5,777,745 $5,592,260 $5,707,414 $5,664,969

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 13.8 15.0 17.1 17.3 19.3
Months of cash and investments 13.8 15.0 17.1 17.3 19.3
Months of estimated liquid unrestricted net assets 4.4 4.9 4.6 4.0 4.1
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $6,293,705 $6,617,973 $7,324,761 $7,552,905 $8,369,128
Investments $0 $0 $0 $0 $0
Receivables $4,784,462 $4,709,654 $4,207,836 $4,205,462 $4,734,911
Gross land, buildings, equipment (LBE) $1,568,564 $1,558,791 $1,555,406 $1,566,368 $1,275,375
Accumulated depreciation (as a % of LBE) 56.9% 58.5% 60.8% 63.6% 61.1%
Liabilities (as a % of assets) 15.0% 13.1% 13.6% 12.9% 11.9%
Unrestricted net assets $2,667,706 $2,828,096 $2,589,490 $2,334,372 $2,250,229
Temporarily restricted net assets $0 N/A N/A N/A N/A
Permanently restricted net assets $7,398,246 N/A N/A N/A N/A
Total restricted net assets $7,398,246 $7,655,118 $7,974,555 $8,472,746 $9,817,724
Total net assets $10,065,952 $10,483,214 $10,564,045 $10,807,118 $12,067,953

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization

President, Chief Executive Officer

Amanda McAfee

Amanda McAfee is a native of Lubbock, TX. She graduated from Coronado High School before going on to complete a Bachelor of Social Work at Abilene Christian University. She also has a Master of Arts in Leadership from Denver Seminary. McAfee’s nonprofit experience spans a 20-year career, including serving as a Peace Corps Volunteer in South Africa where she worked in the nonprofit development program. McAfee returned to Lubbock in 2012. Before joining United Way, she worked for United Way Community Partners Catholic Charities and the Volunteer Center of Lubbock. She came to work at United Way in 2017 as a Campaign Division Director. McAfee stepped into the Vice President of Communications and Marketing position in 2018 and recently moved into the Community Impact role in 2022. She is married to Andy McAfee and the couple have two children, Caroline, a senior at Talkington School for Young Women Leaders, and Jack, a first grader at Hardwick Elementary.

Number of employees

Source: IRS Form 990

Lubbock Area United Way

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Lubbock Area United Way

Board of directors
as of 09/15/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Mrs. Becky Palmer

Atmos Enery

Term: 2022 - 2023

Jarrett Atkinson

City of Lubbock

A.J. Martinez

Madera Residential

Becky Palmer

Atmos Energy

Mark Griffin

Rip Griffin Companies

Kathy Rollo

Lubbock ISD

Chris Boutwell

Barricades Unlimited

Natalie Harvill

Lubbock County

Brian Irlbeck

Parkhill, Smith & Cooper

Christopher Ramirez

Simpatico Systems, LLC

Bill Stubblefield

The Difference Maker's Fellowship

Phillip Waldmann

UMC Health System

Lloyd Whetzel

X-FAB Texas

Jon Mark Bernal

Texas Tech University

Reggie Dial

East Lubbock Resident Owned Business Initiative

Chris James

United Supermarkets

Julie Mandrell

PlainsCapital Bank

John Zwiacher


Laura Vinson

Prosperity Bank

Amy Punchard

First United Bank

Brad Burgess

FirstCapital Bank

Matt Ernst


Becky Garza

Kevin McConic

Covenant Health

Rick Rodriguez

Lubbock ISD

Nancy Trevino

Texas Tech Health Sciences Center

Kristin Murray

Voice of Hope

Kathleen Burrell

Covenant Health

Renee Davis

Texas Tech Alumni Association

Lindsey Diaz

Lubbock County

Chad Grant

Robert Madden Industries

Liz Morgan


Andrea Parker

StarCare Specialty Health System

Keith Patrick

Frenship ISD

Kelsey Tubb

City Bank

Tyler Young

Texas Tech Credit Union

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/15/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity


Sexual orientation

No data


No data

Equity strategies

Last updated: 07/05/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.