PLATINUM2023

Mercy Mall of Virginia

Midlothian, VA   |  https://mercymallva.org/
GuideStar Charity Check

Mercy Mall of Virginia

EIN: 46-5556297


Mission

To serve the hungry, the homeless, and the hurting by filling practical needs, providing resources, and building relationships.

Notes from the nonprofit

Mercy Mall is committed to serving the community with excellence. We have an amazing team of paid staff and volunteers that give wholeheartedly and sacrificially their time, talent, and treasure. Our client families are so courageous and inspire us as we help them move forward into the next phase of independence and stability. Our hope is that we can continue this great work and expand into under-served areas and also have a physical presence one day near the downtown Richmond areas. Most of our clients have transportation issues making a non-medical appointment difficult, if not impossible. Thank you for any support you can give to this mission. We truly appreciate it and will steward any gifts wisely!

Ruling year info

2014

Executive Director

Mrs. Stacey A. Jones

Director of Operations

Misi Rose

Main address

P.O. Box 1890

Midlothian, VA 23113 USA

Show more contact info

EIN

46-5556297

Subject area info

Protestantism

Family services

Population served info

Children and youth

Economically disadvantaged people

Homeless people

Incarcerated people

Victims and oppressed people

NTEE code info

Family Services (P40)

Protestant (X21)

Family Services (P40)

What we aim to solve

SOURCE: Self-reported by organization

Mercy Mall exists to assist individuals and families in crisis situations by providing essential items in their greatest time of need. Our clients are overcoming the many obstacles to home and life stability which could be numerable and difficult. At the same time, they are usually transitioning their living environment and starting over. The problem we are trying to solve is how to efficiently and effectively connect our services to the client as quick as possible all over the Richmond metro area.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Boutique Shopping Experience

The Shopping Experience is the trademark of our mission at Mercy Mall. We aim to serve each individual client with love, mercy and grace during their shopping appointment. Part of the shopping experience is meeting the individual where they are. We ask our clients to fill out a shopping sheet in order to help us better serve them. The shopping sheet includes a list of all the individuals in the home as well as a place to list housewares and baby items needed. Our volunteer shoppers then take each client through the boutique, discuss the amount of items they can expect to receive for each person in their home, and help them find those items. During this shopping appointment, our volunteers are able to spend time with and get to know our clients on a more personal level. Often volunteers will learn about more needs a client may have; maybe their children don’t have beds or they need a washer/dryer and we can provide them with resources to seek assistance for those needs.
Mercy Mall of VA serves approximately 50 families per week; about 200 families per month. In order to serve these families, we utilize the gifts and talents of 45 volunteers per month.

Population(s) Served
Economically disadvantaged people
Homeless people

MERCY MALL HAS HOSTED A BACK TO SCHOOL EVENT ANNUALLY FOR THE PAST 6 YEARS AS OUR MAIN GIVING FOCUS IS CLOTHES -WE COLLECT AND GIVE AWAY BACKPACKS, JEANS, ATHLETIC SHOES, UNDERWEAR AND SOCKS TO AT LEAST 100 SCHOOL-AGED CHILDREN EACH YEAR. FAMILIES ARE REFERRED TO US FOR THIS EVENT VIA SOCIAL SERVICES AND THEY ATTEND A SHOPPING EVENT AT OUR BOUTIQUE IN LATE AUGUST. DURING THIS EVENT ,WE HAVE VOLUNTEERS WHO SERVE FOOD, PLAY GAMES WITH THE CHILDREN, AND DO FACE PAINTING WHILE CONNECTING WITH THE CHILDREN AND THEIR FAMILIES THIS EVENT IS MORE THAN JUST A BACK TO SCHOOL SHOPPING EVENT IT IS A FUN PARTY TO CELEBRATE THE FAMILIES IN ATTENDANCE AND HELP THEM FEEL APPRECIATED AND LOVED NO MATTER THEIR NEED. IN 2019, OUR BACK-TO-SCHOOL EVENT SERVED 150 KIDS.

Population(s) Served
Economically disadvantaged people
Children and youth

OUR ADOPT-A-FAMILY PROGRAM IS A CHRISTMAS INITIATIVE TO CAPITALIZE ON THE GIVING SPIRIT AROUND THE HOLIDAYS BY CONNECTING THOSE IN NEED TO DONORS/ORGANIZATIONS TO PROVIDE PRACTICAL ITEMS FOR FAMILIES IN CRISIS SITUATIONS. WE SEEK OUT FAMILIES WHO HAVE RECENTLY BEEN REHOUSED AFTER HOMELESSNESS, FAMILIES WHO HAVE TAKEN IN GRANDCHILDREN OR OTHER FAMILY MEMBERS, AND FAMILIES WHO ARE IN EXTREME FINANCIAL CRISIS SITUATIONS. FAMILIES ARE INVITED TO APPLY TO OUR ADOPT-A-FAMILY PROGRAM AFTER A VOLUNTEER OR DONOR HAS BROUGHT THEM TO OUR ATTENTION. AT TIMES, WE FIND OUT A FAMILY NEEDS MANY PRACTICAL ITEMS DURING THEIR SHOPPING APPOINTMENT AND WE REFER THEM TO THIS CHRISTMAS INITIATIVE IN ORDER TO HELP THEM MEET THOSE NEEDS. IN 2019, WE SERVED 94 FAMILIES AND UTILIZED THE GIFTS AND TALENTS OF OVER 125 VOLUNTEERS/DONORS.

Population(s) Served
Economically disadvantaged people
Homeless people

CASES OF HOPE IS A PROGRAM WHERE WE ENCASE HOPE IN A PERSONALIZED SUITCASE FULL OF NECESSITIES FOR WOMEN AND MEN BEING RELEASED FROM THE CENTRAL VIRGINIA CORRECTIONAL UNIT, THE CHESTERFIELD HARP PROGRAM, AND GOOCHLAND PRISON. WE HAVE A PARTNERSHIP WITH THE CHAPLAIN/COORDINATORS OF THE PRISON WHO SENDS US SHOPPING FORMS WITH RELEASE DATES, AS REQUESTED BY THE INMATES IN THE PRISON THESE FORMS ARE VERY SPECIFIC TO ALLOW US TO SHOP CAREFULLY FOR EACH PERSON. THE SUITCASES ARE PACKED BY VOLUNTEERS AT MERCY MALL AND EITHER DROPPED OFF ON EACH RELEASE DATE OR PICKED UP BY THE PROGRAM DIRECTOR. WE DON'T GET TO MEET THEM, BUT WE DO PRAY OVER THE SUITCASES AND THEIR JOURNEY TO A NEW BEGINNING. WE DISTRIBUTED 172 CASES OF HOPE IN 2019.

Population(s) Served
Incarcerated people

WeCare is a program created to build relationships with families, usually single moms, who have requested an appointment. All of our families are going through difficult financial times and need extra support to get connected to other resources. We also provide spiritual support as well by giving out Bibles and sending devotionals as well as providing encouragement and prayer. Our WeCare coordinator communicates through Google text messaging and is often there when the families are shopping for their needs.We currently have 17 families who are connecting with us through our new WeCare program.

Population(s) Served
Economically disadvantaged people
Victims and oppressed people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of clients experiencing homelessness

This metric is no longer tracked.
Totals By Year
Related Program

Boutique Shopping Experience

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of baby bags given to new mOthers

This metric is no longer tracked.
Totals By Year
Related Program

Boutique Shopping Experience

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients who receive residential treatment services from at least one of the same providers who will provide services following discharge

This metric is no longer tracked.
Totals By Year
Related Program

Boutique Shopping Experience

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of refugees resettled

This metric is no longer tracked.
Totals By Year
Related Program

Boutique Shopping Experience

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of inmates served

This metric is no longer tracked.
Totals By Year
Related Program

Cases of Hope

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of children who received school supplies

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of volunteers

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of volunteer management professionals trained

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of youth who volunteer/participate in community service

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our micro-goals, as outlined in the Strategic Plan are always developed with the overarching macro-goals in mind:

1. To leverage technology, programs, applications, and non-profit resources to operate with efficiency, efficacy, compassion, faith, and humility.
2. To work toward future sustainability financially and operationally
3. To change with the culture as long as it does not conflict with our Statement of Faith
4. To create a reproducible business model that could be adopted for any locality, large or small scale.

1. Build relationships with Community Partners like churches, small businesses, and larger corporations to achieve the funding and support needed to carry out our mission
2. Hiring forward-thinking individuals
3. Learning and growing in the areas of technology, non-profit management, and current community resources
4. Leverage Partner Providers (Case Managers, Counselors, Family Advocates) for the distribution of the critical items that are needed in a timely manner.

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

62.61

Average of 71.71 over 9 years

Months of cash in 2022 info

SOURCE: IRS Form 990

4.7

Average of 10.7 over 9 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

8%

Average of 5% over 9 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Mercy Mall of Virginia

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Mercy Mall of Virginia

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Mercy Mall of Virginia

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Mercy Mall of Virginia’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $9,855 $16,633 -$2,424 $27,048 $17,619
As % of expenses 8.9% 9.3% -1.2% 10.9% 5.4%
Unrestricted surplus (deficit) after depreciation $9,542 $16,348 -$2,709 $25,637 $8,784
As % of expenses 8.6% 9.1% -1.4% 10.2% 2.6%
Revenue composition info
Total revenue (unrestricted & restricted) $120,680 $195,711 $194,938 $276,278 $354,859
Total revenue, % change over prior year -43.7% 62.2% -0.4% 41.7% 28.4%
Program services revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.0%
Government grants 0.0% 0.0% 0.0% 0.0% 0.0%
All other grants and contributions 100.0% 100.0% 100.0% 100.0% 100.0%
Other revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $110,825 $179,078 $197,362 $249,230 $328,924
Total expenses, % change over prior year -3.2% 61.6% 10.2% 26.3% 32.0%
Personnel 16.3% 20.6% 36.4% 37.5% 38.6%
Professional fees 0.0% 0.0% 0.0% 0.0% 0.0%
Occupancy 60.0% 47.8% 38.0% 31.9% 23.8%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 23.6% 31.6% 25.6% 30.6% 37.6%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $111,138 $179,363 $197,647 $250,641 $337,759
One month of savings $9,235 $14,923 $16,447 $20,769 $27,410
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $0 $22,989 $0
Total full costs (estimated) $120,373 $194,286 $214,094 $294,399 $365,169

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 20.4 13.6 12.5 9.8 4.7
Months of cash and investments 20.4 13.6 12.5 9.8 8.0
Months of estimated liquid unrestricted net assets 20.2 13.6 12.2 9.9 8.1
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $187,949 $203,415 $204,939 $203,322 $127,731
Investments $0 $0 $0 $0 $91,685
Receivables $0 $0 $0 $0 $0
Gross land, buildings, equipment (LBE) $5,976 $5,976 $5,976 $28,965 $28,965
Accumulated depreciation (as a % of LBE) 31.5% 36.3% 41.0% 13.3% 43.8%
Liabilities (as a % of assets) 0.6% 0.0% 1.9% 0.7% 0.8%
Unrestricted net assets $0 $0 $0 $0 $0
Temporarily restricted net assets $0 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $0 $0 $0 $0 $0
Total net assets $190,875 $207,223 $204,514 $230,151 $238,935

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

Executive Director

Mrs. Stacey A. Jones

First and foremost, I am an unapologetic Christ-follower and have been since 2000. I am wife to Jeff Jones since 1992 and home school mom to 4 children (3 of which have graduated). Vocationally, I have faithfully led the Mercy Mall of VA since we opened here in 2011. I earned my certification for Client-Focused Professional Organizing in 2013 and love to help others find peace in order in their homes and lives as a paid hobby. I love Jesus! I love my family! And I love my community! God is graciously allowing me to use all the skills from retail, business knowledge from my degree, and my faith in Christ to lead a growing and thriving ministry that is serving the physical and spiritual needs of this amazing community.

Director of Operations

Misi Rose

Number of employees

Source: IRS Form 990

Mercy Mall of Virginia

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Mercy Mall of Virginia

Board of directors
as of 08/18/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board co-chair

Mr. Milton Jeffrey Jones

Equifax

Term: 2023 - 2024


Board co-chair

Mr. Tom Carroll

DuPont - Retired/Nest Academy

Term: 2021 - 2024

LaShaun Greene

Henrico County Public Schools McKinney-Vento Team

Rachel Ramirez

Lifelong Learning Institute

Tyler Hart

Commonwealth Autism

T. Griffin Surowka

Genworth Financial

Stacey Anne Jones

Mercy Mall of Virginia

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 5/18/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 05/18/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.