Hands & Voices Inc
"What works for your child is what makes the choice right"t
Hands & Voices Inc
EIN: 20-1549740
as of October 2024
as of October 15, 2024
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Hands & Voices Guide By Your Side
Hands & Voices Guide By Your Side ™ is a replicable family support program that embodies the mission and vision of Hands & Voices ™, which is to provide unbiased support to families with children who are deaf or hard of hearing. Guide By Your Side (GBYS) does this through specially trained parents of children who are deaf or hard of hearing. These parents work as “Guides” directly with families who have just learned of their child’s hearing condition, or who have older children and are in need of the unique support that comes from someone else who has walked this path him/herself and can share from direct experience and wisdom. GBYS programs can also include an option for Deaf/Hard of Hearing Guides (DHH Guides) who are deaf or hard of hearing adults and specially trained to provide support to families.
Where we work
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of Individualized Education Programs (IEPs) developed
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
# of families supported in the IEP process within our advocacy program.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Strategic Plan GOAL #1: Hands & Voices will enhance the investment in tools, resources, and support for parent leaders to ensure the integrity and transparency of the organization.
Strategic Priority 2: Capacity
GOAL: H&V will increase the organization’s capacity to ensure its sustainability to help families improve their child’s access in an inclusive, equitable, and culturally diverse environment focusing on strong positive outcomes.
Strategic Priority 3: Influence
GOAL: H&V will identify and prioritize areas most in need of our organizational influence at the HQ level to support chapter work at the local level.
Strategic Priority 4: Evidence
GOAL: H&V will increase the use of evidence to drive the development of programming, resources, and support to Chapters and Programs to improve access, equity, and outcomes for families who have children who are D/HH.
What are the organization's key strategies for making this happen?
STRATEGIC PRIORITY 1: LEADERSHIP 3
GOAL: Hands & Voices will enhance the investment in tools, resources, and support for parent leaders to ensure the integrity and transparency of the organization. 3
Objective 1.1: Increase the representation of the diversity of the communities and lived experiences of our parent leaders and Chapter members. 3
Objective 1.2: Achieve a strong core of leaders who will communicate and sustain the organization's mission, vision, values and core beliefs with integrity and transparency. 4
Objective 1.3: Mobilize and provide leadership opportunities for Chapter leaders and the new generation of leaders through a variety of platforms and formats. 5
STRATEGIC PRIORITY 2: CAPACITY 6
GOAL: H&V will increase the organization’s capacity to ensure its sustainability to help families improve their child’s access in an inclusive, equitable, and culturally diverse environment focusing on strong positive outcomes. 6
Objective 2.1: H&V will increase its capacity in providing leadership and training opportunities for family support and advocacy to impact change at the local, regional, and national level for system improvement, guaranteed access, and parent choice for language and literacy. 6
Objective 2.2: H&V will develop resources and tools that support Chapters’ infrastructure and data collection to meet the needs of their community, including specific needs of underserved and underrepresented populations. 7
Objective 2.3: H&V’s HQ and Chapters will assess the skills and competencies required to ensure growth and development of future leaders representing all our diverse communities. 8
Objective 2.4: H&V will continue to build our brand and seek funding opportunities that are diverse and stable to ensure financial sustainability at the HQ and Chapter level. 9
STRATEGIC PRIORITY 3: INFLUENCE 10
GOAL: H&V will identify and prioritize areas most in need of our organizational influence at the HQ level to support chapter work at the local level. 10
Objective 3.1: H&V will engage relevant federally funded agencies in a measurable way to advocate for system improvements that increase outcomes for deaf and hard of hearing children and their families. 10
Objective 3.2: H&V will identify and share legislation, funding, and training opportunities to support Chapter outcomes. 11
Objective 3.3: H&V will influence parent-to-parent/family-to-family support to achieve a standard of diversity, equity, and inclusion that recognizes POC as meaningfully as we support modality/methodology values in the DNA of our organization. 12
Objective 3.4: H&V HQ will develop strategies to increase Chapter influence in a measurable way on HQ programs, activities, and resources. 13
STRATEGIC PRIORITY 4: EVIDENCE 14
GOAL: H&V will increase the use of evidence to drive the development of programming, resources, and support to Chapters and Programs to improve access, equity, and outcomes for families who have children who are D/HH. 14
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to find the ongoing funding to support feedback collection
Financials
Revenue vs. expenses: breakdown
Liquidity in 2023 info
125.34
Months of cash in 2023 info
1.3
Fringe rate in 2023 info
9%
Funding sources info
Assets & liabilities info
Financial data
Hands & Voices Inc
Balance sheetFiscal Year: Jun 01 - May 31
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jun 01 - May 31
This snapshot of Hands & Voices Inc’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | -$182,376 | -$58,292 | $109,253 | -$19,333 | -$31,166 |
As % of expenses | -21.4% | -6.2% | 14.8% | -2.2% | -3.3% |
Unrestricted surplus (deficit) after depreciation | -$182,376 | -$58,292 | $109,253 | -$19,333 | -$31,166 |
As % of expenses | -21.4% | -6.2% | 14.8% | -2.2% | -3.3% |
Revenue composition info | |||||
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Total revenue (unrestricted & restricted) | $915,276 | $881,124 | $849,304 | $873,452 | $924,432 |
Total revenue, % change over prior year | 30.7% | -3.7% | -3.6% | 2.8% | 5.8% |
Program services revenue | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Government grants | 11.0% | 9.5% | 0.0% | 1.3% | 0.0% |
All other grants and contributions | 89.0% | 90.5% | 100.0% | 98.7% | 100.0% |
Other revenue | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Expense composition info | |||||
---|---|---|---|---|---|
Total expenses before depreciation | $853,880 | $940,907 | $740,051 | $892,785 | $955,598 |
Total expenses, % change over prior year | -6.6% | 10.2% | -21.3% | 20.6% | 7.0% |
Personnel | 77.4% | 74.1% | 88.9% | 73.1% | 69.5% |
Professional fees | 1.7% | 1.3% | 2.8% | 2.6% | 2.2% |
Occupancy | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
All other expenses | 21.0% | 24.6% | 8.3% | 24.3% | 28.2% |
Full cost components (estimated) info | 2019 | 2020 | 2021 | 2022 | 2023 |
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Total expenses (after depreciation) | $853,880 | $940,907 | $740,051 | $892,785 | $955,598 |
One month of savings | $71,157 | $78,409 | $61,671 | $74,399 | $79,633 |
Debt principal payment | $0 | $0 | $0 | $0 | $0 |
Fixed asset additions | $0 | $0 | $0 | $0 | $0 |
Total full costs (estimated) | $925,037 | $1,019,316 | $801,722 | $967,184 | $1,035,231 |
Capital structure indicators
Liquidity info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Months of cash | 1.6 | 0.6 | 2.4 | 1.7 | 1.3 |
Months of cash and investments | 1.6 | 0.6 | 2.4 | 1.7 | 1.3 |
Months of estimated liquid unrestricted net assets | 0.9 | 0.6 | 2.6 | 1.9 | 1.3 |
Balance sheet composition info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Cash | $116,580 | $50,220 | $147,877 | $124,499 | $107,495 |
Investments | $0 | $0 | $0 | $0 | $0 |
Receivables | -$3,886 | $110 | $3,131 | $0 | -$200 |
Gross land, buildings, equipment (LBE) | $0 | $0 | $0 | $0 | $0 |
Accumulated depreciation (as a % of LBE) | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Liabilities (as a % of assets) | -13.1% | 3.0% | -7.2% | -11.0% | 0.8% |
Unrestricted net assets | $62,791 | $0 | $0 | $0 | $0 |
Temporarily restricted net assets | $55,198 | N/A | N/A | N/A | N/A |
Permanently restricted net assets | $0 | N/A | N/A | N/A | N/A |
Total restricted net assets | $55,198 | $0 | $0 | $0 | $0 |
Total net assets | $117,990 | $50,330 | $161,854 | $138,217 | $106,852 |
Key data checks
Key data checks info | 2019 | 2020 | 2021 | 2022 | 2023 |
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Material data errors | Yes | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Principal Officer
Janet DesGeorges
Number of employees
Source: IRS Form 990
Hands & Voices Inc
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
Hands & Voices Inc
Board of directorsas of 07/09/2024
Board of directors data
Karen Hopkins
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 07/09/2024GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.