PLATINUM2024

Hands & Voices Inc

"What works for your child is what makes the choice right"t

Boulder, CO   |  http://Handsandvoices.org
GuideStar Charity Check

Hands & Voices Inc

EIN: 20-1549740


Mission

Hands & Voices supports families who have children who are deaf/hard of hearing (D/HH) and the professionals who serve them. Our outreach efforts are focused on enabling D/HH kids to reach their highest potential.

Ruling year info

2006

Principal Officer

Janet DesGeorges

Main address

PO Box 3093

Boulder, CO 80307 USA

Show more contact info

EIN

20-1549740

Subject area info

Special needs education

Population served info

Children and youth

Ethnic and racial groups

Caregivers

Families

NTEE code info

Specialized Education Institutions/Schools for Visually or Hearing Impaired, Learning Disabled (B28)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Hands & Voices Guide By Your Side

Hands & Voices Guide By Your Side ™ is a replicable family support program that embodies the mission and vision of Hands & Voices ™, which is to provide unbiased support to families with children who are deaf or hard of hearing. Guide By Your Side (GBYS) does this through specially trained parents of children who are deaf or hard of hearing. These parents work as “Guides” directly with families who have just learned of their child’s hearing condition, or who have older children and are in need of the unique support that comes from someone else who has walked this path him/herself and can share from direct experience and wisdom. GBYS programs can also include an option for Deaf/Hard of Hearing Guides (DHH Guides) who are deaf or hard of hearing adults and specially trained to provide support to families.

Population(s) Served
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of Individualized Education Programs (IEPs) developed

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

# of families supported in the IEP process within our advocacy program.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Strategic Plan GOAL #1: Hands & Voices will enhance the investment in tools, resources, and support for parent leaders to ensure the integrity and transparency of the organization.

Strategic Priority 2: Capacity
GOAL: H&V will increase the organization’s capacity to ensure its sustainability to help families improve their child’s access in an inclusive, equitable, and culturally diverse environment focusing on strong positive outcomes.
Strategic Priority 3: Influence
GOAL: H&V will identify and prioritize areas most in need of our organizational influence at the HQ level to support chapter work at the local level.
Strategic Priority 4: Evidence

GOAL: H&V will increase the use of evidence to drive the development of programming, resources, and support to Chapters and Programs to improve access, equity, and outcomes for families who have children who are D/HH.

STRATEGIC PRIORITY 1: LEADERSHIP 3
GOAL: Hands & Voices will enhance the investment in tools, resources, and support for parent leaders to ensure the integrity and transparency of the organization. 3
Objective 1.1: Increase the representation of the diversity of the communities and lived experiences of our parent leaders and Chapter members. 3
Objective 1.2: Achieve a strong core of leaders who will communicate and sustain the organization's mission, vision, values and core beliefs with integrity and transparency. 4
Objective 1.3: Mobilize and provide leadership opportunities for Chapter leaders and the new generation of leaders through a variety of platforms and formats. 5
STRATEGIC PRIORITY 2: CAPACITY 6
GOAL: H&V will increase the organization’s capacity to ensure its sustainability to help families improve their child’s access in an inclusive, equitable, and culturally diverse environment focusing on strong positive outcomes. 6
Objective 2.1: H&V will increase its capacity in providing leadership and training opportunities for family support and advocacy to impact change at the local, regional, and national level for system improvement, guaranteed access, and parent choice for language and literacy. 6
Objective 2.2: H&V will develop resources and tools that support Chapters’ infrastructure and data collection to meet the needs of their community, including specific needs of underserved and underrepresented populations. 7
Objective 2.3: H&V’s HQ and Chapters will assess the skills and competencies required to ensure growth and development of future leaders representing all our diverse communities. 8
Objective 2.4: H&V will continue to build our brand and seek funding opportunities that are diverse and stable to ensure financial sustainability at the HQ and Chapter level. 9
STRATEGIC PRIORITY 3: INFLUENCE 10
GOAL: H&V will identify and prioritize areas most in need of our organizational influence at the HQ level to support chapter work at the local level. 10
Objective 3.1: H&V will engage relevant federally funded agencies in a measurable way to advocate for system improvements that increase outcomes for deaf and hard of hearing children and their families. 10
Objective 3.2: H&V will identify and share legislation, funding, and training opportunities to support Chapter outcomes. 11
Objective 3.3: H&V will influence parent-to-parent/family-to-family support to achieve a standard of diversity, equity, and inclusion that recognizes POC as meaningfully as we support modality/methodology values in the DNA of our organization. 12
Objective 3.4: H&V HQ will develop strategies to increase Chapter influence in a measurable way on HQ programs, activities, and resources. 13
STRATEGIC PRIORITY 4: EVIDENCE 14
GOAL: H&V will increase the use of evidence to drive the development of programming, resources, and support to Chapters and Programs to improve access, equity, and outcomes for families who have children who are D/HH. 14

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection

Financials

Hands & Voices Inc
Fiscal year: Jun 01 - May 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990

125.34

Average of 11.31 over 10 years

Months of cash in 2023 info

SOURCE: IRS Form 990

1.3

Average of 1.5 over 10 years

Fringe rate in 2023 info

SOURCE: IRS Form 990

9%

Average of 8% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Hands & Voices Inc

Revenue & expenses

Fiscal Year: Jun 01 - May 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Hands & Voices Inc

Balance sheet

Fiscal Year: Jun 01 - May 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Hands & Voices Inc

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jun 01 - May 31

SOURCE: IRS Form 990 info

This snapshot of Hands & Voices Inc’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2019 2020 2021 2022 2023
Unrestricted surplus (deficit) before depreciation -$182,376 -$58,292 $109,253 -$19,333 -$31,166
As % of expenses -21.4% -6.2% 14.8% -2.2% -3.3%
Unrestricted surplus (deficit) after depreciation -$182,376 -$58,292 $109,253 -$19,333 -$31,166
As % of expenses -21.4% -6.2% 14.8% -2.2% -3.3%
Revenue composition info
Total revenue (unrestricted & restricted) $915,276 $881,124 $849,304 $873,452 $924,432
Total revenue, % change over prior year 30.7% -3.7% -3.6% 2.8% 5.8%
Program services revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.0%
Government grants 11.0% 9.5% 0.0% 1.3% 0.0%
All other grants and contributions 89.0% 90.5% 100.0% 98.7% 100.0%
Other revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $853,880 $940,907 $740,051 $892,785 $955,598
Total expenses, % change over prior year -6.6% 10.2% -21.3% 20.6% 7.0%
Personnel 77.4% 74.1% 88.9% 73.1% 69.5%
Professional fees 1.7% 1.3% 2.8% 2.6% 2.2%
Occupancy 0.0% 0.0% 0.0% 0.0% 0.0%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 21.0% 24.6% 8.3% 24.3% 28.2%
Full cost components (estimated) info 2019 2020 2021 2022 2023
Total expenses (after depreciation) $853,880 $940,907 $740,051 $892,785 $955,598
One month of savings $71,157 $78,409 $61,671 $74,399 $79,633
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $0 $0 $0
Total full costs (estimated) $925,037 $1,019,316 $801,722 $967,184 $1,035,231

Capital structure indicators

Liquidity info 2019 2020 2021 2022 2023
Months of cash 1.6 0.6 2.4 1.7 1.3
Months of cash and investments 1.6 0.6 2.4 1.7 1.3
Months of estimated liquid unrestricted net assets 0.9 0.6 2.6 1.9 1.3
Balance sheet composition info 2019 2020 2021 2022 2023
Cash $116,580 $50,220 $147,877 $124,499 $107,495
Investments $0 $0 $0 $0 $0
Receivables -$3,886 $110 $3,131 $0 -$200
Gross land, buildings, equipment (LBE) $0 $0 $0 $0 $0
Accumulated depreciation (as a % of LBE) 0.0% 0.0% 0.0% 0.0% 0.0%
Liabilities (as a % of assets) -13.1% 3.0% -7.2% -11.0% 0.8%
Unrestricted net assets $62,791 $0 $0 $0 $0
Temporarily restricted net assets $55,198 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $55,198 $0 $0 $0 $0
Total net assets $117,990 $50,330 $161,854 $138,217 $106,852

Key data checks

Key data checks info 2019 2020 2021 2022 2023
Material data errors Yes No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

Principal Officer

Janet DesGeorges

Number of employees

Source: IRS Form 990

Hands & Voices Inc

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Hands & Voices Inc

Board of directors
as of 07/09/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Karen Hopkins

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 7/9/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 07/09/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.