Goodwill Industries of Northeastern PA
We DO GOOD together
Goodwill Industries of Northeastern PA
EIN: 24-0800938
Programs and results
What we aim to solve
The mission of Goodwill Industries of NEPA is to provide supportive opportunities for individuals with disabilities or with other barriers to enhance their lives. Our vision is to strengthen lives, families, and communities one, person at a time. The primary services include providing community living arrangements, day habilitation programs, behavioral health services, vocational training, and placement services to persons with intellectual and developmental disabilities.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Community Living Programs
Goodwill Industries of NEPA operates 12 community living homes in Luzerne and Lackawanna Counties. These homes provide a safe living environment that supports independent living and community integration for persons with developmental/intellectual disabilities.
Community Participation Supports
The licensed day service is designed to further enhance an individual’s independent living skills both in the center and in the community. Services include skill building, job training, and support in areas including communication, socialization, community activities, and personal care. The program is customized to an individual’s preferences and needs. Transportation is provided with this service.
Employment Services
Employment Services are targeted for individuals with developmental/intellectual disabilities with a goal integrating into the community via volunteer work, part or full time work, supported work or competitive employment.. Services are designed to meet individual needs and include: vocational counseling, assessment, job shadowing, education and skills training, job development, coaching and placement.
Behavioral Health Services
Behavioral Health Services are provided by licensed Social Workers for individuals who need additional supports to maximize their potential mental and physical health. Individual Support Plans are designed to meet individual needs and support individual goals.
Youth Programs
Goodwill Industries of NEPA offers mentoring, transition, social emotional and employment services for youth and young adults with developmental/intellectual disabilities and with socio-economic disadvantages.
Services are tailored to meet individual needs and goals and include: socialization, recreation, conflict resolution, independent living, job readiness, job training, development and placement services.
Small Group Employment
Service for individuals who may not be ready for a competitive, community-based employment opportunity, but would like to develop employment skills while completing meaningful, paid work.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Average number of service recipients per month
This metric is no longer tracked.Totals By Year
Population(s) Served
Health, Social and economic status
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of service recipients who are employed
This metric is no longer tracked.Totals By Year
Population(s) Served
Work status and occupations, Social and economic status, Health
Related Program
Small Group Employment
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Everyday life is about opportunities, relationships, rights, and responsibilities. It is about being a member of the community, having a valued role, contributing to society, and having one’s rights as a citizen fully respected. (PA Department of Human Services, Office of Developmental Programs). Goodwill Industries of NEPA advocates for and practices this philosophy.
What are the organization's key strategies for making this happen?
Continuously develop and provide services that uniquely meet the needs of our community.
What are the organization's capabilities for doing this?
Goodwill Industries of Northeastern PA (NEPA) is a private non-profit 501(c)(3) community-based organization that has been serving persons with disabilities in our community for over 75 years. In line with our mission, Goodwill Industries of NEPA supports persons with disabilities to be included in all aspects of living: employment, socialization, recreation, and community living. We value what is important to people with disabilities, believe they have a right to an everyday life, and operate the frameworks necessary to implement our values and beliefs.
Our services are designed to promote inclusion, autonomy, and economic independence for persons in our community, thereby improving the overall quality of life of the individuals we serve and the quality of our community. Our professional staff are in compliance with national standards and licensing requirements for the services we provide.
What have they accomplished so far and what's next?
One example of our program success is Goodwill’s employment and education services program, Goodwill Employment, was introduced to Treatment Court in 2018. For the program year 2018- 2019, we served 26 individuals. 20 individuals were placed in full time competitive employment. This averages out to a 77% employment placement rate for this time period. Including 2018-2020, a total of 57 individuals were served with 84% of them being involved in full/part-time employment and/or full/part-time education programs. The remaining 16% of individuals include those with documented disabilities, incarcerated participants that didn’t meet the court’s requirements, and individuals still searching for employment or educational opportunities. This program model has been extremely successful with a consumer group that has a lot of challenges
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2021 info
0.45
Months of cash in 2021 info
0.7
Fringe rate in 2021 info
22%
Funding sources info
Assets & liabilities info
Goodwill Industries of Northeastern PA
Revenue & expensesFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
Goodwill Industries of Northeastern PA
Balance sheetFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
This snapshot of Goodwill Industries of Northeastern PA’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $392,042 | $24,948 | -$249,930 | -$689,318 | -$942,425 |
As % of expenses | 3.3% | 0.2% | -1.7% | -4.9% | -6.0% |
Unrestricted surplus (deficit) after depreciation | $196,138 | -$205,413 | -$489,178 | -$906,720 | -$1,196,498 |
As % of expenses | 1.6% | -1.5% | -3.3% | -6.3% | -7.5% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $12,326,227 | $13,140,956 | $14,324,091 | $13,394,986 | $14,665,331 |
Total revenue, % change over prior year | 3.1% | 6.6% | 9.0% | -6.5% | 9.5% |
Program services revenue | 87.4% | 86.8% | 85.7% | 87.4% | 85.1% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Government grants | 0.0% | 1.6% | 1.2% | 1.8% | 1.3% |
All other grants and contributions | 10.9% | 11.6% | 13.1% | 10.8% | 13.6% |
Other revenue | 1.6% | 0.0% | 0.0% | 0.0% | 0.0% |
Expense composition info | |||||
---|---|---|---|---|---|
Total expenses before depreciation | $11,949,715 | $13,024,848 | $14,679,021 | $14,084,304 | $15,607,756 |
Total expenses, % change over prior year | 5.7% | 9.0% | 12.7% | -4.1% | 10.8% |
Personnel | 63.5% | 63.4% | 64.1% | 66.2% | 62.7% |
Professional fees | 0.4% | 0.3% | 0.3% | 0.3% | 0.4% |
Occupancy | 7.8% | 7.4% | 6.6% | 7.1% | 7.1% |
Interest | 0.1% | 0.2% | 0.2% | 0.0% | 0.2% |
Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
All other expenses | 28.2% | 28.7% | 28.8% | 26.4% | 29.7% |
Full cost components (estimated) info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Total expenses (after depreciation) | $12,145,619 | $13,255,209 | $14,918,269 | $14,301,706 | $15,861,829 |
One month of savings | $995,810 | $1,085,404 | $1,223,252 | $1,173,692 | $1,300,646 |
Debt principal payment | $0 | $0 | $0 | $0 | $0 |
Fixed asset additions | $241,516 | $271,202 | $471,291 | $363,175 | $619,376 |
Total full costs (estimated) | $13,382,945 | $14,611,815 | $16,612,812 | $15,838,573 | $17,781,851 |
Capital structure indicators
Liquidity info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Months of cash | 1.4 | 1.0 | 0.3 | 1.9 | 0.7 |
Months of cash and investments | 1.4 | 1.0 | 0.3 | 1.9 | 0.7 |
Months of estimated liquid unrestricted net assets | 2.5 | 2.1 | 1.4 | 1.6 | 0.5 |
Balance sheet composition info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Cash | $1,378,451 | $1,085,617 | $406,434 | $2,274,026 | $965,988 |
Investments | $0 | $0 | $0 | $0 | $0 |
Receivables | $1,145,451 | $1,451,851 | $1,641,708 | $785,241 | $463,097 |
Gross land, buildings, equipment (LBE) | $2,606,498 | $2,846,124 | $3,247,091 | $3 | $4,143,890 |
Accumulated depreciation (as a % of LBE) | 52.5% | 55.1% | 53.5% | 63520800.0% | 51.2% |
Liabilities (as a % of assets) | 14.1% | 16.6% | 24.9% | 63.0% | 83.6% |
Unrestricted net assets | $3,425,833 | $3,220,420 | $2,731,242 | $1,824,522 | $628,024 |
Temporarily restricted net assets | $0 | $105,000 | $0 | N/A | N/A |
Permanently restricted net assets | $0 | $0 | $0 | N/A | N/A |
Total restricted net assets | $0 | $105,000 | $0 | $0 | $0 |
Total net assets | $3,425,833 | $3,325,420 | $2,731,242 | $1,824,522 | $628,024 |
Key data checks
Key data checks info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
CEO
Kate Jones
Kate Dempsey Jones joined the leadership team in August of 2016. Kate brings over 25 years of development/fundraising and management experience to Goodwill. She has served on a number of boards throughout our community and is an established community leader. She transitioned into the role of CEO in 2018.
Number of employees
Source: IRS Form 990
Goodwill Industries of Northeastern PA
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
Goodwill Industries of Northeastern PA
Highest paid employeesSOURCE: IRS Form 990
Compensation data
Goodwill Industries of Northeastern PA
Board of directorsas of 02/24/2023
Board of directors data
Frances Kovaleski
Register of Wills, Lackawanna County
Sam Ceccacci
Kristen Paoli
Christina Fenton-Mace
Louis DeNaples
Joseph Ferguson
Michael Costello
Mauri Kelly
Deanne Killeen
Martin Murphy
Joanne Arduino
Tim McGrath
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
Sexual orientation
No data
Disability
No data