YWCA West Central Michigan

Where racism and sexism give rise to domestic and sexual violence, we transform lives with expert services for victims, education to end those things that fuel abuse, and public policy that translates our mission into law.

Grand Rapids, MI   |
GuideStar Charity Check

YWCA West Central Michigan

EIN: 38-1359578


MISSION: Eliminating racism; Empowering women and girls; Promoting peace, justice, freedom, and dignity for all. SERVICES: Where racism and sexism give rise to domestic and sexual violence, the YWCA West Central Michigan transforms lives through public policy that translates our mission into law, and expert, on-the-ground programming that represents our community's most comprehensive response to domestic and dating abuse, sexual assault, stalking, and child sexual abuse.

Ruling year info



Charisse Mitchell

Main address

25 Sheldon Ave., SE

Grand Rapids, MI 49503 USA

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Formerly known as

YWCA of Grand Rapids



Subject area info

Community mental health care

Crisis intervention

Mental health counseling

Domestic violence

Sexual abuse

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Population served info

Children and youth


LGBTQ people

Women and girls

Men and boys

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NTEE code info

Counseling Support Groups (F60)

Family Violence Shelters and Services (P43)

Other Youth Development N.E.C. (O99)

What we aim to solve

SOURCE: Self-reported by organization

Domestic and sexual violence are at epidemic levels. Law enforcement agencies within Kent County each year report more than 1,000 cases of sexual abuse of children. A 2011 report by the Centers for Disease Control (CDC) underscores the scope of the problem. One in four women has suffered severe physcial violence by an intimate partner. Nearly 1 in 5 women has been raped at some time in her life, almost half as teenagers. More than 25 percent of men who were raped were attacked when they were younger than 11 years old. Yet, the vulnerability experienced by individuals with disabilities is especially startling. Children with disabilities are more than twice as likely to be victimized. CDC researchers found that 12 percent of adults with a disability were victims of sexual assault; an additional 13 percent were victims of attempted assault.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Services for Domestic and Dating Abuse, Sexual Assault, Stalking, and Child Sexual Abuse

* 24-Hour Confidential Hotline
* Domestic Abuse Emergency Shelter
* Domestic Abuse Transitional Housing
* Nurse Examiner Program (medical-forensic exams for child and adult victims of sexual assault; for adult victims of domestic violence)
* Therapy, Counseling and Support Groups (with additional specializations for LGBTQ+ and individuals with intellectual/ developmental disabilities)
* Domestic Abuse Assailants Counseling
* Advocacy Resource Services (Safety planning and developing safe exit strategies, legal help, crisis services for friends and family of victims, and individual supports such as education, resources, help with law enforcement, and more)
* Safe Connections (Supervised Parenting Time and Safe Child Exchange)
* Childcare for clients on-site and in emergency shelter

Population(s) Served
Children and youth

The YWCA's Prevention and Empowerment Services seeks to provide individuals and the community with evidenced based approaches to prevent domestic abuse and sexual assault.

Population(s) Served
Women and girls
Men and boys
Children and youth

Where we work


First Agency Partner of the Year Award Recipient 2014

Heart of West Michigan United Way

Full Partner 2014

Partners for a Racism Free Community

first-ever domestic and sexual violence service provider in Michigan to fully meet 100 percent of the state’s core and best practice standards 2014

Michigan Domestic and Sexual Violence Treatment Board

Torch Awards for Ethics 2016


Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The YWCA West Central Michigan has been a place of hope, healing, and renewal for more than 100 years. We believe that economically, socially, and politically empowering everyone requires the elimination of racism and an equal, just, and sustainable society.

We realize our mission by addressing the public health issues surrounding domestic abuse and sexual violence. We envision a community that embraces diversity, creates a safe and empowering environment for all women and children, and celebrates peace, justice, freedom, and dignity for all people. The YWCA West Central Michigan will be a leader in building and sustaining that community, working to empower women and girls by eliminating racism, confronting the issues of relationship abuse and sexual violence, and addressing social, political, and economic inequities.

The YWCA’s approach to improving performance involves multiple community partners and disciplines in establishing the plans, processes and mechanisms that comprise performance and quality improvement activities.

With culturally competent staff, more than a century of work to benefit women, over forty years addressing issues of violence against women and children, and our community's deepest level of expertise and experience in these areas, the YWCA has the capacity and ability to do this work.

Annual reports for the YWCA West Central Michigan are located at

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990


Average of 2.30 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990


Average of 2.6 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990


Average of 22% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

YWCA West Central Michigan

Revenue & expenses

Fiscal Year: Oct 01 - Sep 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

YWCA West Central Michigan

Balance sheet

Fiscal Year: Oct 01 - Sep 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

YWCA West Central Michigan

Financial trends analysis Glossary & formula definitions

Fiscal Year: Oct 01 - Sep 30

SOURCE: IRS Form 990 info

This snapshot of YWCA West Central Michigan’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation -$12,130 $163,526 -$190,896 $433,841 -$109,842
As % of expenses -0.3% 3.3% -3.3% 7.6% -1.9%
Unrestricted surplus (deficit) after depreciation -$69,119 $106,547 -$249,773 $366,197 -$173,128
As % of expenses -1.5% 2.1% -4.3% 6.3% -2.9%
Revenue composition info
Total revenue (unrestricted & restricted) $4,542,157 $5,123,015 $5,447,185 $6,116,619 $5,408,748
Total revenue, % change over prior year -2.7% 12.8% 6.3% 12.3% -11.6%
Program services revenue 9.1% 8.2% 8.6% 6.6% 7.3%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 1.0% 1.0% 1.0% 0.6% 0.8%
Government grants 67.3% 64.9% 75.6% 75.3% 72.8%
All other grants and contributions 21.6% 25.2% 14.3% 15.3% 17.3%
Other revenue 1.0% 0.7% 0.5% 2.3% 1.8%
Expense composition info
Total expenses before depreciation $4,578,101 $5,012,468 $5,795,003 $5,712,158 $5,914,473
Total expenses, % change over prior year 3.7% 9.5% 15.6% -1.4% 3.5%
Personnel 69.4% 70.2% 66.1% 66.4% 62.9%
Professional fees 5.2% 4.4% 2.4% 7.4% 3.2%
Occupancy 8.6% 8.0% 8.0% 8.7% 10.2%
Interest 0.0% 0.0% 0.0% 0.1% 0.2%
Pass-through 9.2% 9.2% 16.1% 12.3% 16.9%
All other expenses 7.6% 8.2% 7.3% 5.1% 6.6%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $4,635,090 $5,069,447 $5,853,880 $5,779,802 $5,977,759
One month of savings $381,508 $417,706 $482,917 $476,013 $492,873
Debt principal payment $0 $0 $0 $656,833 $0
Fixed asset additions $0 $0 $143,976 $0 $0
Total full costs (estimated) $5,016,598 $5,487,153 $6,480,773 $6,912,648 $6,470,632

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 1.8 2.0 2.1 1.6 0.7
Months of cash and investments 5.4 5.3 4.9 5.0 3.3
Months of estimated liquid unrestricted net assets 16.9 15.8 14.3 14.0 13.2
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $704,635 $833,606 $1,017,723 $741,751 $340,668
Investments $1,350,883 $1,378,664 $1,352,667 $1,657,526 $1,276,992
Receivables $6,644,797 $6,696,528 $6,907,060 $6,648,302 $6,510,892
Gross land, buildings, equipment (LBE) $2,286,483 $2,299,893 $2,443,873 $2,443,873 $2,479,254
Accumulated depreciation (as a % of LBE) 44.2% 46.4% 46.1% 48.9% 50.3%
Liabilities (as a % of assets) 7.2% 7.7% 13.7% 7.5% 8.2%
Unrestricted net assets $7,134,597 $7,241,144 $6,991,371 $7,357,568 $7,184,440
Temporarily restricted net assets $1,766,637 $1,656,939 N/A N/A N/A
Permanently restricted net assets $1,412,508 $1,429,274 N/A N/A N/A
Total restricted net assets $3,179,145 $3,086,213 $3,041,781 $3,218,174 $2,229,039
Total net assets $10,313,742 $10,327,357 $10,033,152 $10,575,742 $9,413,479

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization


Charisse Mitchell

Charisse spent more than a decade in Washington D.C. improving the systemic infrastructure needed by agencies which serve children and families. At The Center for Excellence in Municipal Management, she oversaw a $1.8 million budget and the development of a leadership and management curricula for D.C.’s government managers and public school principals. At the American Public Human Services Associations, she led new project development, and directed administrative services, finance, and fund development. In Holland, Michigan, she was Executive Director for the Center for Women in Transition for 8 years, and joined the YWCA as CEO in 2017. Charisse served as President of the Michigan Coalition to End Domestic and Sexual Violence, Co-Chair of the Lakeshore Alliance Against Domestic and Sexual Violence, and on the Lakeshore Non-Profit Alliance Board of Directors. She earned Bachelor of Arts and Master of Public Administration degrees from The George Washington University.

Number of employees

Source: IRS Form 990

YWCA West Central Michigan

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

YWCA West Central Michigan

Board of directors
as of 09/30/2022
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Michelle Rabideau

Saint Mary's Foundation, a member of Mercy Health

Term: 2022 - 2025

Doug Wilterdink


Meg Hackett

Thrun Law Firm P.C.

India Manns

Community Volunteer

Peggy Bishop

Beene Garter LLP

Cindy Rogowski


Jessie Jones

Spectrum Health

Sara Hendrix


Lauren Davis

TCF Bank

Michelle LaJoye-Young

Kent County Sheriff's Office

Lisa Kreager


Veronica Bradford

Spectrum Health

Lisa Knight

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Michelle Rabideau

Saint Mary's Foundation, a member of Mercy Health

Shateka Abbott

West MI Partnership for Children

Jath Austin

Bethel Empowerment Church

Matthew Cook

Lake Michigan Credit Union

Janina Kreider

Mercantile Bank

M. Paola Leon

Grand Valley State University

Gretchen Murphy

Service Express

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/30/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Black/African American
Gender identity

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data


No data

Equity strategies

Last updated: 09/30/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.


Fiscal year ending

Professional fundraisers

Fiscal year ending

SOURCE: IRS Form 990 Schedule G

Solicitation activities
Gross receipts from fundraising
Retained by organization
Paid to fundraiser