Community Solutions for Children, Families and Individuals

Creating Opportunities * Changing Lives

aka Community Solutions   |   Gilroy, CA   |
GuideStar Charity Check

Community Solutions for Children, Families and Individuals

EIN: 23-7351215


The mission of Community Solutions is to create opportunities for positive change by promoting and supporting the full potential of individuals, the strengths of families and the well being of our community.

Ruling year info


President & CEO

Erin O'Brien

Main address

9015 Murray Avenue Suite 100

Gilroy, CA 95020 USA

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Formerly known as

Morgan Hill Community Unity Center

The Bridge Counseling Center

South Valley Counseling Center

Discover Alternatives

Community Living Experience



Subject area info

Mental health care

Community mental health care

Youth services

Domestic violence shelters

Housing for the homeless

Population served info

Children and youth


Women and girls

Economically disadvantaged people

Low-income people

Show more populations served

NTEE code info

Community Mental Health Center (F32)

Family Violence Shelters and Services (P43)

Children's and Youth Services (P30)

What we aim to solve

SOURCE: Self-reported by organization

Everyone faces crises in their lives but many people in our community are forced to do so alone simply because they lack resources and/or an adequate support system. We believe no one should have to face their crises alone. Community Solutions aims to minimize the impact of trauma in our community, enabling individuals to lead safe, healthy, happy, and productive lives. Since its founding in 1972, Community Solutions has responded to the growing and changing needs of our local communities, increasing in both depth and breadth of services as a result. Today we specialize in services to help unserved and underserved children, families, and individuals overcome the challenges posed by mental health and substance use issues, trauma, severe family dysfunction, gang influence, sexual assault, domestic violence/intimate partner abuse, and human trafficking.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Solutions to Violence

Provides prevention, intervention, and advocacy services to survivors of domestic violence/intimate partner abuse, sexual assault, and human trafficking. Services include: 24-hour crisis hotline and crisis response; confidential emergency shelter for survivors of domestic violence/intimate partner abuse or human trafficking and their minor children; risk assessment and safety planning, counseling and therapy, assistance with Temporary Restraining Orders (TROs) and legal advocacy; accompaniment to medical procedures (including SART exams), law enforcement interviews, and court proceedings; sexual assault prevention and advocacy for teens, parents, teachers, and community members.
Housing assistance includes transitional housing (6 mos - 2 yrs) for survivors of domestic violence, sexual assault or human trafficking; prevention funding for individuals/families at imminent risk of homelessness; and assistance to survivors of domestic violence in locating and securing safe, permanent housing.

Population(s) Served
Victims and oppressed people

Provides prevention, intervention, counseling, and residential services for children, families and individuals facing mental health and substance use issues in Santa Clara County.  Services include: child and youth mental health and recovery counseling and support; youth & family crisis intervention and support; truancy reduction; system-involved youth services (juvenile justice or child welfare); family strengthening and support; adult and older adult mental health and recovery services; dual diagnosis services; mental health and recovery services for adults involved in the criminal justice system; and crisis, transitional, and permanent housing for adults with mental health issues.

Population(s) Served
Economically disadvantaged people

Community Solutions provides prevention and outreach services to educate and engage our local communities regarding topics critical to the emotional wellbeing and physical health of our community with a focus on creating healthy relationships and lives free of violence. Our philosophy and practices align with the six levels of the Spectrum of Prevention: 1) Strengthening individual knowledge and skills; 2) Promoting community education; 3) Educating providers; 4) Fostering coalitions and networks; 5) Changing organization practices; and 6) Influencing policies and legislation.

Population(s) Served
Children and youth
Victims of crime and abuse

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Community Solutions’ mission is to create opportunities for positive change by promoting and supporting the full potential of individuals, the strengths of families and the well-being of our community.

Our goal is to enable individuals and families to be safe, healthy, and self-reliant, with access to an interdependent and robust system for support when needed. For us, this means that each individual and/or family is able to be the best version of themselves and is not defined by their present circumstances or their past decisions.

We believe the health of individuals and families is dependent on strong and healthy support systems including family, friends, community, and other providers. While we wrap our clients in the services and support they need for their unique situation, our goal is to help them build self-reliance and support systems that will enable them to continue their wellness and success independent of our services.

Our services focus on recovery, wellness and resiliency; are client and family-driven, culturally-responsive, trauma-informed, and community-based; and utilize evidence-based practices. The following principles guide our programs and interactions, helping us to build emotionally healthy children, families and individuals, and to increase their interdependence, self-reliance and safety:

• Strengths-Based: The plan of care identifies, builds on, and enhances the strengths of our clients, their community, and other team members. Team interactions demonstrate appreciation for each member’s competencies, skills and knowledge.

• Client-Centered: Clients have a primary decision-making role in their care as well as the policies and procedures governing care for the agency.

• Team-Based: The team consists of individuals agreed upon by the client who are connected to them through natural, community, informal and formal supports.

• Culturally Sensitive: The service process demonstrates respect for the individual, family and their community, building on their values, preferences, beliefs, and racial and cultural identity.

• Collaborative & Integrative: Team members work together to develop, implement, monitor, and evaluate a single plan of care. The plan reflects a blending of team members’ perspectives which guide each team member’s work with each client.

• Community-Based: The team implements services and support strategies that take place in the most inclusive, responsive, accessible, and least restrictive settings possible, safely promoting clients’ integration into home, community, and life roles.

• Individualized: Strategies, services, and supports are developed and implemented in response to the individual and unique strengths, needs and aspirations of each client.

• Natural Supports: The team actively seeks out and welcomes natural supports and integrates their perspectives fully into the planning process. The plan of care reflects activities and interventions undertaken by natural supports.

• Unconditional: The team consistently uses unconditional positive regard while working with the each client toward successfully reaching their goals. While considering community safety, the team perseveres to support the client regardless of behavior, legal status, individual or family circumstance.

• Needs Driven: Supports and services are designed to address unmet needs across multiple life domains. Formal therapeutic services are viewed as tools to meet normalized needs rather than as needs in and of themselves.

• Flexible/Accessible: Services and supports are dynamic and adaptable to meet each client’s changing needs.

• Outcome Based: The team ties the goals and strategies of the plan of care to observable or measurable indicators of success, monitors progress in terms of the indicators, and revises the plan accordingly until the team reaches agreement that a formal process is no longer required.

Community Solutions has over 40 years of experience providing behavioral health services for youth and adults and services for survivors of domestic violence/intimate partner abuse. We added services specifically for survivors of sexual assault in 1981 and human trafficking (labor/sex) in 2003.

In fiscal year 2018-19, Community Solutions provided direct services to 5,872 children, youth, adults and older adults. Our education and outreach services reached an additional 2,286 individuals, primarily youth in our Healthy Relationships program.

Our services focus on recovery, wellness and resiliency; are client and family-driven, culturally-responsive, trauma-informed, and community based; and utilize evidence-based practices. Additionally, our services for survivors of violence are victim-centered and empowerment based. In 2019, we received a three-year renewal on our accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF), which substantiates the quality of our care.

Staff are highly qualified to meet the needs of their program populations. Training is on-going through our in-house training division and external partnerships. Behavioral health service staff are trained in our Core Care Training Model, which includes eight key evidence-based practices (EBPs). All domestic violence/sexual assault/human trafficking advocates and volunteers complete the California 65-hour DV/SA Counselor Certification.

We believe that working with system and community partners who are in contact with our mutual clients is vital to effectively serving our clients. Our staff maintain intensive contact with co-providers, employing cross-system strategies of care coordination, crisis response, case management, and housing stability to mobilize the provider community on behalf of clients. We work closely with the County Court System, Office of the District Attorney, Office of the Public Defender, Social Services Agency, Behavioral Health Department, Probation, medical providers, and local law enforcement agencies. We also maintain referral relationships with a large network of nonprofit, community-based, and governmental organizations.

Our Cultural Competence Strategic Plan and policies ensure the accessibility and efficacy of our services to individuals from a wide array of racial and ethnic backgrounds, sexual orientation, gender identity, disabilities, economic status, language, literacy levels, and mental health status. Our staff use culturally-specific engagement practices to work with individuals and families from multiple cultures, as well as those with special needs, families involved in the criminal justice system, LGBTQ+ individuals, and people exposed to trauma. We are attentive to the impact that culture, customs, social situations, food, clothing, and language play in the overall well-being of our clients. Whatever life challenges, stressors, or needs clients have, we believe recovery and well-being are possible.

Since it was founded as a teen drop-in center in 1972, Community Solutions has continued to grow in both depth and breadth of services in response to the growing and changing needs of our current client base and the needs of the greater community.

Today we provide a comprehensive spectrum of prevention, intervention, treatment, and residential services for all ages, from infancy through older adult. We provide services and support to help children, families, and individuals overcome the challenges posed by mental illness and substance use, trauma, gang influence, severe family dysfunction, sexual and domestic violence, and human trafficking.

In FY21 Community Solutions served 6,402 children, families and individuals in Santa Clara and San Benito Counties, providing them the care, support, skills and resources to heal, live healthier lives, and more fully engage with their families and community.

In 2016, we received a three-year accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF), which substantiates the quality of our care. In 2019, we were granted a three-year renewal of this accreditation. In 2016, Community Solutions received the inaugural Nonprofit of the Year Award from our state legislator, Senator Bill Monning, recognizing our exceptional service to the communities represented in California Senate District 17.

The growth of our services is driven by the needs of our clients and our local communities. Currently, we are looking for ways to provide the most intensive level of behavioral health outpatient services so that we can keep clients living safely and with support in the community and out of locked facilities. At the same time, we have a vision of opening “Recovery Café” modeled services to provide a range of on-going walk-in services to support individuals who are successfully living independently with mental health and/or substance use issues.

Homelessness and housing instability plague the majority of our clients, across all programs. We are active advocates at the local and state levels for affordable housing for the communities we serve. In particular, we recognize domestic violence as a significant cause of homelessness in our community and the fear of homelessness as a deterrent to individuals considering leaving unsafe relationships. In FY19 Community Solutions dramatically expanded the range of housing supports available to survivors of domestic violence/intimate partner abuse, sexual assault and human trafficking. We are continuing to seek funding to support housing opportunities for our communities and especially for survivors, from emergency/shelter services, to transitional and permanent housing. In FY21, we provided permanent supportive housing, transitional housing, emergency shelter, emergency rental assistance, and/or supportive housing services to 646 individuals and families.

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990


Average of 0.16 over 10 years

Months of cash in 2023 info

SOURCE: IRS Form 990


Average of 0.5 over 10 years

Fringe rate in 2023 info

SOURCE: IRS Form 990


Average of 30% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Community Solutions for Children, Families and Individuals

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Community Solutions for Children, Families and Individuals

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Community Solutions for Children, Families and Individuals

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

This snapshot of Community Solutions for Children, Families and Individuals’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2019 2020 2021 2022 2023
Unrestricted surplus (deficit) before depreciation $307,821 $152,015 $282,011 $521,637 $160,456
As % of expenses 1.0% 0.4% 0.7% 1.3% 0.4%
Unrestricted surplus (deficit) after depreciation $224,291 $35,447 $165,443 $405,068 $36,486
As % of expenses 0.7% 0.1% 0.4% 1.0% 0.1%
Revenue composition info
Total revenue (unrestricted & restricted) $30,561,504 $36,287,150 $39,240,923 $39,515,798 $45,978,221
Total revenue, % change over prior year 14.0% 18.7% 8.1% 0.7% 16.4%
Program services revenue 1.5% 1.3% 1.2% 0.5% 0.2%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.0%
Government grants 95.2% 94.3% 87.5% 93.9% 97.3%
All other grants and contributions 1.9% 1.8% 2.5% 1.7% 1.6%
Other revenue 1.5% 2.6% 8.8% 3.9% 0.8%
Expense composition info
Total expenses before depreciation $30,315,188 $36,130,319 $38,971,721 $39,012,524 $45,695,539
Total expenses, % change over prior year 13.2% 19.2% 7.9% 0.1% 17.1%
Personnel 76.0% 75.3% 72.0% 69.4% 69.7%
Professional fees 0.0% 0.0% 0.0% 0.0% 0.0%
Occupancy 3.8% 3.8% 3.4% 3.3% 3.9%
Interest 0.1% 0.1% 0.1% 0.1% 0.1%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 20.2% 20.8% 24.5% 27.1% 26.3%
Full cost components (estimated) info 2019 2020 2021 2022 2023
Total expenses (after depreciation) $30,398,718 $36,246,887 $39,088,289 $39,129,093 $45,819,509
One month of savings $2,526,266 $3,010,860 $3,247,643 $3,251,044 $3,807,962
Debt principal payment $0 $0 $3,075,820 $1,253,814 $118,783
Fixed asset additions $448,640 $0 $0 $0 $0
Total full costs (estimated) $33,373,624 $39,257,747 $45,411,752 $43,633,951 $49,746,254

Capital structure indicators

Liquidity info 2019 2020 2021 2022 2023
Months of cash 0.1 0.9 0.8 0.2 0.1
Months of cash and investments 0.1 1.0 0.9 0.3 0.1
Months of estimated liquid unrestricted net assets 0.2 0.2 0.3 0.4 0.3
Balance sheet composition info 2019 2020 2021 2022 2023
Cash $144,116 $2,717,545 $2,590,595 $632,751 $218,176
Investments $224,690 $224,881 $291,740 $254,949 $267,547
Receivables $5,771,019 $7,513,124 $4,757,764 $5,091,704 $8,581,056
Gross land, buildings, equipment (LBE) $2,241,909 $2,241,909 $2,241,909 $2,290,355 $2,325,111
Accumulated depreciation (as a % of LBE) 34.8% 40.0% 45.2% 49.3% 53.9%
Liabilities (as a % of assets) 86.3% 90.8% 86.1% 77.8% 86.9%
Unrestricted net assets $1,005,268 $1,040,715 $1,206,158 $1,611,226 $1,647,712
Temporarily restricted net assets $64,130 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $64,130 $68,946 $56,137 $37,774 $160,000
Total net assets $1,069,398 $1,109,661 $1,262,295 $1,649,000 $1,807,712

Key data checks

Key data checks info 2019 2020 2021 2022 2023
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization

President & CEO

Erin O'Brien

Erin O'Brien was appointed to her current position in January of 2003, after having served as the agency's Chief Operations Officer and Clinical Director. A Licensed Clinical Social Worker, Ms. O'Brien holds a Master of Social Work degree and a Bachelor of Arts in Humanities, both from San Jose State University. She has experience in direct services to children, youth, adults, and families; program development; program management; and executive responsibilities. O'Brien is active in various county efforts impacting vulnerable and underserved populations. She has served on the Domestic Violence Council and Greenbook Oversight Committee and currently serves on the Social Services Advisory Council, the Juvenile Justice Coordinating Council, the Juvenile Detention Reform Steering Committee, and the Mental Health Services Act Leadership Committee, among other system change initiatives. She is the Immediate Past President of the California Council of Community Behavioral Health Agencies.

Number of employees

Source: IRS Form 990

Community Solutions for Children, Families and Individuals

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Community Solutions for Children, Families and Individuals

Highest paid employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Community Solutions for Children, Families and Individuals

Board of directors
as of 02/08/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Joel Goldsmith

Retired CEO

Term: 2021 - 2023

Deborah Morton-Padilla

Anritsu Company

Erin O'Brien

Community Solutions

Jennifer Tate

Retired Business Owner

Lisa Washington


Jeff Jacobs


Dana Ditmore

Oak Valley Consulting

Joel Goldsmith

Retired CEO

Sandra Asher

Retired HR Professional

Candice Weaver, MD

Kaiser Permanente

Denise Taylor

Denise Taylor, CPA

Rosalydia Tamayo, MD

Kaiser Permanente

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 10/22/2020

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data


No data

Sexual orientation

No data


No data


Fiscal year ending
There are no fundraisers recorded for this organization.