Metropolitan Family Services
Families Mpowered
Metropolitan Family Services
EIN: 36-2167940
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Programs
At Metropolitan Family Services, we believe that when social workers, lawyers, financial counselors and educators work together, low-income families and families in crisis can swiftly grow healthier. Community by community, Metropolitan responds with these services:
Prevention and Education programs help to strengthen the capacities of individuals, families and communities to navigate life challenges, developmental milestones, and transitions. Programs promote healthy behaviors, lifestyles and safe environments by building assets and skills.
Clinical Services offer counseling and behavioral health care for families and individuals of all ages. Programs build on individual and family strengths and capacity for change and growth, while addressing behavioral problems, special needs, and life situation or life cycle issues.
Community Development activities include community assessment and planning, community leadership development, and resource mobilization focusing on increasing a community's capacity to create and sustain healthy families.
Legal Aid Bureau provides legal assistance in the area of family law protecting children and providing economic stability, while promoting functioning, healthy families.
Family Economic Development services enable families to develop budget management skills and access available financial resources through Consumer Credit Counseling, loan programs for low-income and working poor families, financial assistance and community-centered financial literacy initiatives.
Camping Services offer year-round retreat and education services and residential/day summer camp programs for low-income children, families and senior adults at Camp Algonquin and RRR Camp in McHenry County. Retreat, team-building and outdoor education opportunities are offered to schools, churches, human service organizations and corporate groups.
Social Policy advocates at the state and federal levels for public policies and programs that strengthen families.
Mental Health Services
We offer supportive counseling to adults, children, and families in any phase of life to better handle their challenges. We help individuals and families deal effectively with mental illness and support recovery.
Adult Mental Health: Our holistic approach helps adults build on individual strengths and capacity for change, and live productively and independently in the community. When needed, we provide psychiatric evaluation and medication monitoring to keep care on track. Specialized support is available for veterans and domestic violence survivors.
Children and Adolescent Mental Health: We help kids be kids with the normal ups and downs of growing up. Our services help children and adolescents with emotional difficulties recover, strengthen family relationships, and succeed in school. We stabilize crisis situations and help keep children out of hospitals and other restrictive treatment environments.
Senior Services
We offer counseling, caregiver and protective services, as well as support for grandparents raising grandchildren. All services are designed to help families meet the challenges and opportunities of later years.
Legal Services
The mission of the Legal Aid Society is to protect and strengthen families by providing equal access to justice for our most vulnerable among us, including those who are impoverished, the elderly and victims of domestic violence.
Employment Services
Our programs offer support and education to economically challenged families so they may improve the quality of their work, lifestyle and finances. We help families prepare for, find and sustain stable jobs and housing, which is vital to long-term stability. Through specialized counseling services, our Employee Assistance Network helps employees remain productive and achieve balance between their work and personal lives.
Where we work
External reviews

Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2021 info
1.41
Months of cash in 2021 info
1.7
Fringe rate in 2021 info
21%
Funding sources info
Assets & liabilities info
Metropolitan Family Services
Revenue & expensesFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
Metropolitan Family Services
Balance sheetFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
This snapshot of Metropolitan Family Services’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $3,409,452 | $21,372,545 | $4,561,261 | -$3,944,705 | $13,716,960 |
As % of expenses | 8.6% | 39.9% | 7.6% | -4.5% | 14.3% |
Unrestricted surplus (deficit) after depreciation | $2,921,366 | $20,892,627 | $4,071,308 | -$4,601,772 | $13,009,052 |
As % of expenses | 7.2% | 38.7% | 6.7% | -5.2% | 13.5% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $41,735,025 | $52,247,373 | $60,979,874 | $88,438,482 | $95,446,879 |
Total revenue, % change over prior year | -1.1% | 25.2% | 16.7% | 45.0% | 7.9% |
Program services revenue | 20.0% | 17.6% | 15.5% | 11.1% | 10.4% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 1.7% | 2.2% | 3.2% | 1.6% | 1.5% |
Government grants | 50.7% | 51.8% | 49.8% | 42.7% | 55.2% |
All other grants and contributions | 27.4% | 28.3% | 30.5% | 44.1% | 30.5% |
Other revenue | 0.1% | 0.2% | 1.0% | 0.5% | 2.4% |
Expense composition info | |||||
---|---|---|---|---|---|
Total expenses before depreciation | $39,821,162 | $53,531,788 | $59,988,651 | $88,157,151 | $95,744,079 |
Total expenses, % change over prior year | 3.6% | 34.4% | 12.1% | 47.0% | 8.6% |
Personnel | 70.9% | 64.1% | 66.5% | 49.6% | 45.5% |
Professional fees | 10.5% | 17.8% | 15.1% | 36.2% | 39.7% |
Occupancy | 6.1% | 5.9% | 5.2% | 3.8% | 3.5% |
Interest | 1.3% | 1.1% | 0.9% | 0.6% | 0.6% |
Pass-through | 0.6% | 0.9% | 1.5% | 2.7% | 4.2% |
All other expenses | 10.6% | 10.3% | 10.8% | 7.2% | 6.5% |
Full cost components (estimated) info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Total expenses (after depreciation) | $40,309,248 | $54,011,706 | $60,478,604 | $88,814,218 | $96,451,987 |
One month of savings | $3,318,430 | $4,460,982 | $4,999,054 | $7,346,429 | $7,978,673 |
Debt principal payment | $2,357,651 | $1,087,313 | $0 | $70,708 | $0 |
Fixed asset additions | $0 | $0 | $5,067,055 | $988,319 | $0 |
Total full costs (estimated) | $45,985,329 | $59,560,001 | $70,544,713 | $97,219,674 | $104,430,660 |
Capital structure indicators
Liquidity info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Months of cash | 0.9 | 0.0 | 0.5 | 0.5 | 1.7 |
Months of cash and investments | 18.4 | 13.4 | 9.1 | 6.0 | 8.1 |
Months of estimated liquid unrestricted net assets | -2.7 | 2.7 | 2.4 | 0.6 | 2.1 |
Balance sheet composition info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Cash | $2,856,056 | $153,574 | $2,580,567 | $3,446,278 | $13,511,480 |
Investments | $58,110,687 | $59,594,181 | $42,901,268 | $40,896,034 | $50,732,098 |
Receivables | $11,734,110 | $14,125,965 | $12,684,435 | $13,319,929 | $13,490,028 |
Gross land, buildings, equipment (LBE) | $35,460,808 | $35,506,373 | $40,652,673 | $41,772,674 | $41,263,746 |
Accumulated depreciation (as a % of LBE) | 52.0% | 53.4% | 48.1% | 48.7% | 49.9% |
Liabilities (as a % of assets) | 36.5% | 35.1% | 34.3% | 39.3% | 38.1% |
Unrestricted net assets | -$9,021,575 | $11,871,052 | $15,942,360 | $11,340,588 | $24,349,640 |
Temporarily restricted net assets | $44,520,015 | $25,299,836 | $25,951,208 | N/A | N/A |
Permanently restricted net assets | $22,130,578 | $22,481,198 | $22,608,783 | N/A | N/A |
Total restricted net assets | $66,650,593 | $47,781,034 | $48,559,991 | $47,391,245 | $49,551,915 |
Total net assets | $57,629,018 | $59,652,086 | $64,502,351 | $58,731,833 | $73,901,555 |
Key data checks
Key data checks info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
President and CEO
Mr. Ricardo Estrada
Ricardo Estrada joined Metropolitan Family Services as its President and CEO on March 1, 2011. He is the ninth CEO in Metropolitan's since 1857.
Number of employees
Source: IRS Form 990
Metropolitan Family Services
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
Metropolitan Family Services
Highest paid employeesSOURCE: IRS Form 990
Compensation data
Metropolitan Family Services
Board of directorsas of 05/17/2023
Board of directors data
Mr. David Tropp
CBRE
Term: 2022 - 2024
John L. MacCarthy
Nuveen Investments
Leslie M Smith
Kirkland and Ellis LLP
Ashley D Joyce
Individual and Family Therapist
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 05/17/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
Contractors
Fiscal year endingProfessional fundraisers
Fiscal year endingSOURCE: IRS Form 990 Schedule G