PLATINUM2024

Candorful Inc

Nail that interview!

aka Candorful   |   Malden, MA   |  www.candorful.org
GuideStar Charity Check

Candorful Inc

EIN: 82-2947445


Mission

Our mission is to connect transitioning military, veterans, and military spouses with experienced interview coaches from industry for live, realistic job interview practice over a video web platform - from any place at any time. Our work is all live, one-on-one coaching, complete with feedback and Q&A.

Notes from the nonprofit

Candorful works hard to make BIG impact leveraging an amazing community of volunteer interview coaches from industry with the support of a lean, mean and tiny operations team. There is nothing more rewarding than looking into the eyes of a veteran or military spouse and watch their confidence grow as they prepare for a job interview that will allow them to support their child or maybe buy a home after sacrificing and protecting our country. We are honored to work with these amazing groups of people!

Ruling year info

2019

Executive Director

Patricia O. Hubbell

President

Pete Sukits

Main address

30 Franklin St Unit 128

Malden, MA 02148 USA

Show more contact info

Formerly known as

ShortList

EIN

82-2947445

Subject area info

Nonprofits

Employment

Special population support

Population served info

Military personnel

Veterans

NTEE code info

Employment Procurement Assistance and Job Training (J20)

Military/Veterans' Organizations (W30)

Voluntarism Promotion (T40)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Communication

Blog

What we aim to solve

SOURCE: Self-reported by organization

Candorful provides a platform to match experienced interview coaches from industry with transitioning military, veterans, and military spouses for live, video practice job interviews. These interviews can be conducted from any place, at any time. Every year 250k service men and women leave the military with strong leadership skills and deep, rich experience; however, they're missing one experience that many take for granted; they've never had a job interview before. This puts them behind their non-military counterparts when competing for jobs. Although they may be equally qualified, or perhaps even more qualified, they struggle to land jobs at the proper responsibility and compensation level. Military spouses struggle too. Much of the struggle is related to frequent moves, resume gaps, and perception that employers won't understand. However, in a world where it is common for professionals to transfer jobs every 2 or so years, the perception may be more harmful than reality.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Candorful Job Interview Practice

Candorful provides live practice job interviews for veterans, transitioning military and military spouses.

Since we conduct these interviews, live, over a video platform, US Military, Veterans, and Military Spouses can access Candorful from any place at any time.

Population(s) Served
Veterans
Military personnel

Where we work

Awards

Finalist 2020

New England Innovation

Affiliations & memberships

MassChallenge Finalist 2018

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Net promoter score

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans, Military personnel

Related Program

Candorful Job Interview Practice

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

NPS represents the % of people who say they recommend our services to their friends or colleagues.

Number of groups/individuals benefiting from tools/resources/education materials provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans, Military personnel

Related Program

Candorful Job Interview Practice

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We have supported 2,775 military job candidates with more than 6000 coaching sessions since launching in 2018.

Number of clients satisfied with employment training services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans, Military personnel

Related Program

Candorful Job Interview Practice

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

98% - 99% of military job candidates responding to our post-interview surveys responded they felt that their interview skills and confidence had significantly improved.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

At Candorful we are changing these dynamics.

Candorful provides Practice Interview Coaching for transitioning military, veterans, and military spouses. We have created a matching platform where we connect a community of volunteer interview coaches from industry with our transitioning military, veterans, and military spouses.

Each candidate receives:
• A diagnostic meeting to provide basic instruction and prepare them for their practice interviews.
• Followed by 3 interview practice and coaching sessions with our volunteer interview coaching team. Each coaching session consists of a real 30-minute interview followed up by coaching and an opportunity to ask questions. The coach provides both verbal and written feedback to the candidate.
• The candidate is also provided with an “Interview Readiness Score” to help them understand how they are doing and how much more work they need to do to prepare (along with the verbal and written guidance about how to prepare and practice).
• Candorful provides this service to Transitioning Military, Veterans and Military Spouses FOR FREE.

How we do it; using technology to bring a service to our veterans and military spouses: “Multi-sided platforms” or “matching platforms” have become a state-of-the art method to bring services from those who have a resource to those who need a resource. A common example of a multi-sided platform, of course, is Uber. If I have a car and you need a ride, there is an opportunity. If I can find you to give you a ride, you can pay me for that service.
Candorful’s methods are similar to the Uber analogy (although we provide the service for free). We know the following:

• Transitioning military, veterans, and military spouses hunger for job interview prep and we have, in fact, proven it via 3 proof of concept tests in early 2017 and 3 years of operations.
• Many community members wish to volunteer to give back and support others in need, but don’t know how to do it within their busy work and family life. The conversation of, “How can I help?” is a common one, and only becoming more common as we find ourselves quarantining and simultaneously seeing great sadness come to us via the News.
• Employers are looking for ways to make their employees feel personally empowered and impactful to increase employee engagement and satisfaction. This desire has sharply grown as more and more employees find themselves working remotely in our present state.

Candorful unites these 3 communities so that; volunteers with interview experience can help veterans and military spouses who need to learn to interview, and employers can help their employees feel more engaged and personally impactful by volunteering.

Our technology platform provides a location for our interview coach volunteer community to log in and provide their coaching availability on the system calendar. Currently we have 56 coaches who each provide between 2 and 10 hours of volunteer time per week. We have an additional 15 coaches in the process of onboarding.
Our military candidates log in and choose 3 coaches who can help them prepare for their job search. They can choose coaches based on industry, expertise, company, or availability.

The advantages of using a live, video platform: Our interview coaching sessions are live however they are conducted over a video platform. This means we can meet our military where they are. Our candidates are located all over the US or actively deployed overseas. The platform enables our candidates to work with our coaches, no matter where they are deployed – even overseas. Our platform also enables our volunteers to live and work anywhere in the US and actively support our military.

…And, in this time of Covid-19 the value of interviewing over the video platform has only increased. Most job interviews are now conducted remotely. Gaining confidence in what can be an uncomfortable environment (video interviews from home) increases the chance of our military candidates performing well in their real job interviews.

About our coaches: Our coaches are from industry and they are passionate volunteers. While we started out with 6 coaches in 2018, we now have 56 coaches from all over the US actively supporting our service men and women. We have partnered with PWC, Amgen, Blackbaud, EY and Amazon. These companies provide volunteers from their organizations to support Candorful’s mission with interview coaches.

Again, Covid-19 has added some challenges for employers who are seeking ways to keep their employees engaged and feeling happy about their jobs. Therefore, companies like PWC, Amgen, Blackbaud, EY and Amazon circulate our mission and work within their internal system to bring this volunteer opportunity to their employees. We look to grow these (and similar) relationships to eventually create pathways to employment for our candidates.

Additionally, the word is out about virtual volunteerism through Candorful and we are regularly approached by individuals from industry who want to join our volunteer team. We vet every volunteer for experience, passion, and dedication to our candidates. The result is an amazing, and growing, team of Candorful Interview Coaches.
Interestingly, we have never had to search for coaches. “Network effects” drive interested volunteers directly to Candorful at a steady pace. The ease of volunteering and making an impact via Candorful is becoming well known and we have volunteers filling up our training sessions months in advance.

Therefore, Candorful is making an impact: By the time our service men and women become “Candorful Alum” they are skilled and experienced at conducting a strong interview with real industry talent acquisition team members and hiring managers. This levels the playing field when competing for jobs with their non-military counterparts.

In 2018 and 2019 we supported 200 transitioning military, veterans and military spouses per year with volunteer interview coaches. We project we will support 800 in 2020 based on the cadence of support we are providing as we enter September 2020.

We aim to be supporting 7500 transitioning military, veterans and military spouses by the end of 2023.

How are we going to do scale to 7500 per year?
We are moving from supporting 200 transitioning military, veterans, and military spouses per year to supporting 7500 per year at the request of our transition partners. Our relationships with USO Pathfinder, Hiring Our Heroes, Fourblock and other transition partners has accelerated the demand and we need to scale. Our “double-sided-platform-technology” methodology is easily scalable. We are moving from our existing, simplistic technology so that we can manage a much higher volume of candidates while maintaining our high-quality impact. This means creating a platform that is more automated. This platform is in development and we continue to raise funds for growth.

We are also working with our corporate partners to develop a relationship that includes connecting our military job candidates with talent acquisition for hiring. This not only will provide additional benefit to our candidates but will also provide reliable revenue generation for Candorful so that we can continue to scale and impact more military job candidates. The new technology platform will allow us to add additional evaluation features that directly support our impact on our candidates and our growth. We are implementing an “Interview Readiness Score” to track our candidate interview skill growth as they move through our process.

The Interview Readiness Score will
1) Indicate to our candidates how much work they have in front of them to be able to Nail Their Interview.
2) Signal to Candorful which candidates are ready to be placed in front of a corporate partner vs who needs more support.
3) Signal to our corporate partners
a. which candidates will likely have an impressive interview within their company and make valuable use of their talent acquisition team’s time.
b. Which candidates will interview and have a higher yield (likelihood of an offer) for their Veteran/Military Spouses Diversity & Inclusion goals.
We will be able to use the data that we generate from our process to determine candidate readiness for their interviews. By providing candidates who are well prepared our corporate partners will have a higher yield in their interview results with Candorful Candidates than those who have not been prepared via our process. Corporate Partners already see the benefits of partnering with Candorful. This move will cement that and be mutually beneficial to our candidates, our corporate partners and to Candorful’s continued growth and impact.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Candorful Inc
Fiscal year: Jan 01 - Dec 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

1391.94

Average of 349.19 over 4 years

Months of cash in 2022 info

SOURCE: IRS Form 990

11.9

Average of 15.9 over 4 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

8%

Average of 4% over 4 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Candorful Inc

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Candorful Inc

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Candorful Inc

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Candorful Inc’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2019 2021 2022
Unrestricted surplus (deficit) before depreciation $50,168 $119,718 $9,938
As % of expenses 200.0% 141.2% 4.9%
Unrestricted surplus (deficit) after depreciation $50,168 $119,718 $9,870
As % of expenses 200.0% 141.2% 4.9%
Revenue composition info
Total revenue (unrestricted & restricted) $75,254 $204,505 $212,321
Total revenue, % change over prior year 0.0% 0.0% 3.8%
Program services revenue 0.0% 0.0% 0.0%
Membership dues 0.0% 0.0% 0.0%
Investment income 0.1% 0.1% 0.1%
Government grants 0.0% 6.8% 0.0%
All other grants and contributions 99.9% 93.0% 99.9%
Other revenue 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $25,086 $84,787 $202,383
Total expenses, % change over prior year 0.0% 0.0% 138.7%
Personnel 0.0% 64.7% 72.0%
Professional fees 1.6% 9.4% 9.9%
Occupancy 0.0% 0.0% 0.0%
Interest 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0%
All other expenses 98.4% 25.9% 18.1%
Full cost components (estimated) info 2019 2021 2022
Total expenses (after depreciation) $25,086 $84,787 $202,451
One month of savings $2,091 $7,066 $16,865
Debt principal payment $0 $0 $0
Fixed asset additions $0 $0 $1,365
Total full costs (estimated) $27,177 $91,853 $220,681

Capital structure indicators

Liquidity info 2019 2021 2022
Months of cash 24.7 27.1 11.9
Months of cash and investments 24.7 27.1 11.9
Months of estimated liquid unrestricted net assets 19.6 27.1 11.9
Balance sheet composition info 2019 2021 2022
Cash $51,733 $191,723 $200,440
Investments $0 $0 $0
Receivables $0 $0 $0
Gross land, buildings, equipment (LBE) $0 $0 $4,009
Accumulated depreciation (as a % of LBE) 0.0% 0.0% 67.6%
Liabilities (as a % of assets) 20.7% 0.0% 0.1%
Unrestricted net assets $0 $0 $201,593
Temporarily restricted net assets N/A N/A N/A
Permanently restricted net assets N/A N/A N/A
Total restricted net assets $0 $0 $0
Total net assets $41,009 $191,723 $201,593

Key data checks

Key data checks info 2019 2021 2022
Material data errors No No No

Operations

The people, governance practices, and partners that make the organization tick.

Executive Director

Patricia O. Hubbell

Pat has 20 years of experience coaching military service men and women, veterans and young professionals with career transitions at Cornell, PRTM (now PwC) and Keystone Strategy. She has an SM/MBA from MIT Sloan and a BSME from the University of Rhode Island. Before Candorful, she was VP of Development at Keystone Strategy, Senior Associate Director at Cornell, Management Consultant for PRTM and an Engineer for Digital Equipment Corporation, Eastman Kodak Company and Corning Inc.

President

Pete Sukits

Pete transitioned from the military to B-School to the corporate world and knows what it’s like, firsthand. Pete is a former Army officer and served five years on active duty, with service in the 82nd Airborne Division. He attained the rank of Captain and is a veteran of Operation Enduring Freedom – Afghanistan. He is passionate about mentoring, coaching and giving back to the veteran community. He has an MBA from Johnson at Cornell, an MS in Business Analytics from Indiana University and a BS from Carnegie Mellon.

Number of employees

Source: IRS Form 990

Candorful Inc

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Candorful Inc

Board of directors
as of 03/04/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board co-chair

Guy Snodgrass

Candorful

Term: 2022 - 2025


Board co-chair

Patricia Hubbell

Candorful

Term: 2019 - 2025

Jerry Johnson

Consultant at CWE, Mass Challenge, and Empower Success Corps

Charlie Tillett

Consulting CFO to early-stage, VC-backed, technology companies

Guy Snodgrass

Defense Analytics

Eric Silverman

Eastham Capital

Alan White

Siemens

Christa Babcock

Accenture

Jacklin Byers

Booz Allen Hamilton

Patricia Hubbell

Candorful

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 3/4/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Female in STEM, long before it was cool.
Sexual orientation
Decline to state
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
Decline to state
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.