Bridge Over Troubled Waters, Inc.
A step toward hope and healing
Bridge Over Troubled Waters, Inc.
EIN: 74-1989590
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
The American Psychological Association estimates that over four million American women experience a serious assault by a partner annually. These assaults dramatically affect the development of our families: \u201Cwhat begins as an assault by one person on another, reverberates through the family and the community into the future\u201D. (Zimmerman) It is estimated that approximately half the children witnessing domestic violence are also the targets of physical, sexual, or verbal abuse by the perpetrator. As a result of receiving Bridge services, survivors will have access to immediate safety and housing, support services that address the specific needs of survivors, and ultimately achieve stabilization and a future free of violence.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Outreach and Counseling Services
Services help rebuild lives and are offered along a continuum for women or men affected by domestic or sexual abuse. They are available to any housing client as well as clients in the community. The Counselors will use several different therapy techniques when working with victims, including art, play, and sand techniques; cognitive behavioral therapy; solution-focused therapy; and gestalt therapy. These therapeutic techniques will help minimize the effects of trauma and assist survivors to meet their full potential in a life free of violence.
Emergency Shelter
Services are designed to address every need of a traumatized family’s journey from crisis to self-sufficiency. Emergency shelter, hotline and crisis counseling provide critical assistance during the initial crisis and offer a safe place for families to plan their next steps. Case management and a wide variety of supportive services help families accomplish their goals and progress to a more stable, healthy place. The Bridge helps families attain self-sufficiency through increased residential stability, increased income and skills and greater self-determination.
Case management is the common thread throughout the continuum of services. Caseworker’s help clients assess needs and set goals. We advocate on behalf of clients and provide ongoing safety planning, counseling, and support, as well as assist clients in accessing support groups, education, employment services, therapy, legal and medical services and other resources. Throughout the continuum, our children’s advocacy and education services help children heal from abuse.
Long-term Housing Program
47 apartment units provide additional support for survivors exiting local emergency shelters. Goals are: 1) to help families heal from abusive situations and develop healthy lives, free from violence and 2) to empower them to achieve self-sufficiency as they increase residential stability, income/skills, and self-determination. Features: subsidized rent & childcare, casework, support services. Options: on-site at Bridge-operated Destiny Village (29 units) or at apartments in the community (18 units). The program addresses a need in our community by offering specialized services for women with disabilities, including but not limited to mental health disabilities.
Children's Program
The Bridge provides vital services to disadvantaged children by providing childcare, counseling, support groups and advocacy to children residing in the emergency shelter and the long-term housing program due to domestic violence, sexual assault, homelessness or another crisis. Each year, The Bridge serves more than 500 children in the emergency shelter and approximately 100 children in the long-term housing program. The goals of the Children’s Program are for children to overcome the crises in their lives as well as to secure resources to address developmental gaps or delays and to provide quality services and skill development programs that will meet the needs of homeless and abused children in a safe, stable environment. The Children’s Program teaches children how to change attitudes and behaviors by addressing social, cognitive and emotional needs to reduce children’s impulsive and aggressive behavior and increase their level of social competence. Age-appropriate activities focus on creative expression, positive self-concept, development skills, acceptance, diversity, health and communication. Self-esteem and individuality are nurtured as children are provided with a sense of belonging and acceptance in a stable environment.
Mothers utilizing shelter services say that accessing affordable, quality childcare services is one of their biggest barriers to successfully overcoming homelessness. The Bridge addresses that gap with free or reduced-rate childcare. As a result of the Children’s Program, mothers have the opportunity to escape family violence, increase residential stability, access community resources and increase their income and skills.
Upon entering the program, children’s program staff members orient children and their mothers to our children’s services and the specialized childcare environment. A child advocate then completes a parent-child assessment to evaluate each child’s emotional, physical, social and cognitive development and the safety needs of the family. Upon completion of the parent-child assessment, a thorough case plan is developed and implemented to address identified needs for each child.
Services recommended in each case plan may include, but are not limited to: On-site childcare; On-site therapeutic services & referrals made to collaborative community partners for family therapy, Individual therapy, full psychological evaluation, physical examination and/or other similar services; The development of a personal safety plan (with each child 5 years and older); Age-appropriate support/education groups held on a weekly basis to address the special emotional concerns of children and teens that have experienced abuse; Assistance with public school enrollment and special education services including tutoring; Parenting classes that focus on positive guidance techniques and child development principles; Supportive services such as school supplies, school transportation, and enrichment activities.
Education and Awareness
Community presentations are available for students, parents, staff and teachers at local schools; residents; and members of organizations including religious entities. Sessions can be tailored to fit a group’s specific needs. Professional training and presentations are available for community professionals and leaders including those in medical, criminal justice and social service fields.
To schedule a presentation for your business, civic group, religious organization or school, or for more information, call 713-472-0753. NEW PRESENTATION NOW AVAILABLE: Why would a woman stay in an abusive home? How do I help a relative/friend who I think is being abused?
Other Available Presentations: 1. Healthy Relationships: Participants learn the four indicators of a healthy relationship and how to identify potentially abusive behaviors in relationships. 2. Domestic Violence 101: This introductory program defines domestic violence and discusses the dynamics of an abusive relationship and the impact on the victim, children, batterer and the community at large. 3. Domestic Violence 102: Legal Remedies; It is estimated that a woman in an abusive relationship will leave their abusive partner seven to eight times before they decide to never return. Why? There are a myriad of reasons. 4. Domestic Violence 103: Children & Domestic Violence –An estimated 3.3 million witness domestic violence in their homes every year. This program provides an overview of the impact on children witnessing the verbal, physical and sexual abuse of their parent. 5. Sexual Violence 101 –This introductory program defines sexual violence and the continuum of behaviors that lead to sexual assault. Participants will be able to identify the types of sexual violence and distinguish between myths and facts. 6. Sexual Violence 102: From Victim to Survivor –What happens after a sexual assault? This program provides information on the healing process after sexual violence and options for the individual who has been victimized such as community referrals, legal remedies and self-care strategies. Sexual 7. Violence 103: Sexual Harassment –Flirting vs. Hurting is the topic of this program; participants will be able to define sexual harassment and identify when “playing” crosses the line to sexual violence in the workplace, educational setting and general public. Participants will learn strategies to address sexual harassing behavior and identify legal remedies at work and in the educational setting.
Where we work
Awards
Model Classroom - Infants 2006
Bright Beginnings (United Way)
Childcare Accreditation 2012
NAYEC
Affiliations & memberships
Texas Council on Family Violence 1978
National Coalition on Domestic Violence 1978
United Way of the Texas Gulf Coast 1982
Texas Association Against Sexual Assault 1983
Houston/Harris County Coalition for the Homeless 1992
Coalition for the Homeless of Houston/Harris County, Inc. 1992
National Organization for Victim Assistance (NOVA) 1995
Harris County Domestic Violence Coordinating Council 1998
Collaborative for Children 1998
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of family violence survivors in emergency shelter
This metric is no longer tracked.Totals By Year
Population(s) Served
Extremely poor people, Homeless people, Low-income people, Working poor, Victims of crime and abuse
Related Program
Emergency Shelter
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of hotline calls annually
This metric is no longer tracked.Totals By Year
Population(s) Served
Victims and oppressed people
Related Program
Emergency Shelter
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Days of Shelter Provided yearly
This metric is no longer tracked.Totals By Year
Population(s) Served
Victims and oppressed people
Related Program
Emergency Shelter
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Basic survival needs such as safety, food, and shelter are the highest priority for all people and these are the first needs that are addressed for survivors of abuse. \n\nFreedom from fear, learning trust, beginning new interpersonal relationships, and a sense of belonging all link to emotional safety, which is a mandatory part of recovery. \n\nChildcare allows mothers to pursue health and self-sufficiency for their families, knowing their children are receiving quality care in a specialized environment.\n\nWe equip youth with the skills and knowledge of what constitutes a healthy relationship and how to identify red flags or indicators of unhealthy or abusive behavior in relationships.
What are the organization's key strategies for making this happen?
The Bridge Over Troubled Waters (The Bridge) exists to offer support, provide safety, and prevent domestic and sexual violence. Our programs support survivors as they take charge of their own lives without being abused, set goals, evaluate options, make choices and then work to achieve their goals. \n\nThe Bridge offers evidence-based, client-centered services to achieve its goals of breaking the cycles of homelessness and violence, and rebuilding lives. Through vision, passion, and diligence, Bridge services have grown over the past 40 years\u2013 not only in quantity, but also in depth and innovation. \n\nServices are comprehensive\u2014addressing physical, mental, emotional, and spiritual needs while always honoring the choices of each individual.
What are the organization's capabilities for doing this?
100-bed emergency and transitional shelter, 20 rapid re-housing and transitional apartments with rent paid for 3 months to 2 years, and 64 apartments of permanent housing for disabled survivors of family violence and their children. \n\n24-hour crisis hotline and access to shelter, counseling, medical\u0026 legal accompaniment, support groups; education on abuse issues; legality assessment and safety planning; job readiness/search.\n\nAdvocacy, legal accompaniment, and crisis intervention services are available 24-hours a day.\n\nWith the parent\u2019s help: we evaluate each child\u2019s emotional, physical, social and cognitive development and the safety needs of the family; a thorough case plan is developed and implemented to address unique needs of each child. \n\nWe build cross-sectoral partnerships with government and law enforcement agencies, private sector organizations, educational institutions, and medical facilities to improve the capacity of local service systems to address the traumatic effects of abuse and increase impact.
What have they accomplished so far and what's next?
Our Facts and Stats about the number of clients helped this year:\n\nEmergency Shelter: 235 adults \u002B 253 children = 488 total \nDays of Shelter Provided: 27,664 \nAverage length of shelter stay for adults: 57 days \nLong-term Housing: 86 adults \u002B 166 children = 252 total\nHotline Calls 8,301 calls \nHotline Recipients (Family members benefiting) 18,462 beneficiaries \nWomen\u2019s Support Groups Offered 186 groups \nCase Management Hours \u2013 Shelter 3,727 hours \nCase Management Hours - Permanent Housing 6,847 hours \nCase Management Hours - Non-resident (Admin) 5,572 hours \u002B Baytown 1072 = 6,644 \nNon-resident Assessments 1150 assessments \nChildren\u2019s Advocacy Hours 6,837 \nChildren\u2019s Field Trips 5 \nAccompaniments (Medical, Legal, Police) 74 \nAccompaniments (To meet victims at the emergency room) 48\nAccompaniments (To press charges or file for protective orders) 26 \nAccompaniments (School) 277
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Survivors of violent crimes such as sexual and domestic violence, human trafficking, child abuse, and stalking.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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What significant change resulted from feedback?
Information received about the effectiveness of support groups led to us offering them at more popular times, establishing consistency in facilitators, and enhancing the activities and programs within each group to ensure it was beneficial to the attendees. Additional feedback will result in us having survivor-led peer groups.
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders,
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How has asking for feedback from the people you serve changed your relationship?
Program participants feel heard and feel like their voice matters; they believe that the agency cares about their feedback and supports their journey to healing.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time,
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2019 info
0.82
Months of cash in 2019 info
2.1
Fringe rate in 2019 info
16%
Funding sources info
Assets & liabilities info
Bridge Over Troubled Waters, Inc.
Revenue & expensesFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
Bridge Over Troubled Waters, Inc.
Balance sheetFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
This snapshot of Bridge Over Troubled Waters, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2015 | 2016 | 2017 | 2018 | 2019 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $178,848 | $186,135 | $107,503 | $546,571 | $725,944 |
As % of expenses | 3.6% | 3.5% | 1.8% | 8.4% | 11.5% |
Unrestricted surplus (deficit) after depreciation | -$38,435 | -$38,326 | -$113,700 | $320,347 | $509,715 |
As % of expenses | -0.7% | -0.7% | -1.8% | 4.8% | 7.8% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $5,135,663 | $5,452,719 | $6,055,531 | $7,047,501 | $7,022,366 |
Total revenue, % change over prior year | 17.0% | 6.2% | 11.1% | 16.4% | -0.4% |
Program services revenue | 1.5% | 1.6% | 1.4% | 1.2% | 0.7% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.2% | 0.2% | 0.3% | 0.2% | 0.1% |
Government grants | 65.3% | 71.1% | 72.6% | 73.3% | 67.9% |
All other grants and contributions | 32.9% | 27.1% | 25.7% | 25.2% | 31.2% |
Other revenue | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Expense composition info | |||||
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Total expenses before depreciation | $5,008,282 | $5,267,126 | $5,939,643 | $6,508,917 | $6,295,646 |
Total expenses, % change over prior year | 23.4% | 5.2% | 12.8% | 9.6% | -3.3% |
Personnel | 53.6% | 60.7% | 58.5% | 60.1% | 64.0% |
Professional fees | 10.3% | 10.2% | 9.3% | 7.0% | 6.7% |
Occupancy | 2.2% | 2.7% | 2.7% | 2.3% | 2.5% |
Interest | 0.7% | 0.6% | 0.7% | 0.5% | 0.5% |
Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
All other expenses | 33.1% | 25.7% | 28.8% | 30.0% | 26.3% |
Full cost components (estimated) info | 2015 | 2016 | 2017 | 2018 | 2019 |
---|---|---|---|---|---|
Total expenses (after depreciation) | $5,225,565 | $5,491,587 | $6,160,846 | $6,735,141 | $6,511,875 |
One month of savings | $417,357 | $438,927 | $494,970 | $542,410 | $524,637 |
Debt principal payment | $36,874 | $33,761 | $185,570 | $37,958 | $40,817 |
Fixed asset additions | $0 | $0 | $0 | $0 | $236,356 |
Total full costs (estimated) | $5,679,796 | $5,964,275 | $6,841,386 | $7,315,509 | $7,313,685 |
Capital structure indicators
Liquidity info | 2015 | 2016 | 2017 | 2018 | 2019 |
---|---|---|---|---|---|
Months of cash | 1.1 | 0.3 | 0.6 | 1.0 | 2.1 |
Months of cash and investments | 1.1 | 0.3 | 0.6 | 1.0 | 2.1 |
Months of estimated liquid unrestricted net assets | -1.8 | -1.6 | -1.1 | -0.1 | 0.9 |
Balance sheet composition info | 2015 | 2016 | 2017 | 2018 | 2019 |
---|---|---|---|---|---|
Cash | $461,445 | $131,581 | $301,292 | $539,164 | $1,077,357 |
Investments | $0 | $0 | $0 | $0 | $0 |
Receivables | $412,310 | $895,449 | $677,602 | $992,727 | $797,462 |
Gross land, buildings, equipment (LBE) | $6,472,861 | $6,591,113 | $6,554,942 | $6,589,190 | $6,825,545 |
Accumulated depreciation (as a % of LBE) | 24.1% | 27.1% | 30.6% | 33.9% | 35.9% |
Liabilities (as a % of assets) | 28.7% | 29.7% | 27.4% | 26.7% | 22.7% |
Unrestricted net assets | $4,160,673 | $4,122,347 | $4,008,647 | $4,328,994 | $4,838,709 |
Temporarily restricted net assets | $69,281 | $69,131 | $77,133 | $69,131 | N/A |
Permanently restricted net assets | $0 | $0 | $0 | $0 | N/A |
Total restricted net assets | $69,281 | $69,131 | $77,133 | $69,131 | $69,131 |
Total net assets | $4,229,954 | $4,191,478 | $4,085,780 | $4,398,125 | $4,907,840 |
Key data checks
Key data checks info | 2015 | 2016 | 2017 | 2018 | 2019 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Executive Director
Mrs. Olivia Rivers
Specializes in Domestic Violence, Sexual Abuse, Homelessness, Trauma Resolution Counseling.
Number of employees
Source: IRS Form 990
Bridge Over Troubled Waters, Inc.
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
Bridge Over Troubled Waters, Inc.
Board of directorsas of 01/26/2023
Board of directors data
Nick Caveness
CT Church - Pasadena
Term: 2024 - 2022
Salvador Serrano
Serrano Insurance Agency
Term: 2022 - 2024
Calvin Powitzky
Bay Architects
Ken Unfried
Capital Bank -Pasadena
Salvador Serrano Jr.
Farmers Insurance
Steven Cowart
Business Owner
Dr. John Mrozek
Texas Chiropractic College
Rosemary Coffman
Lee College
Michael Sheppard
Texas Chiropractic College
Ivonne Khan
Lunas
Paola Fusilier
Pasadena Counseling Center/Business Owner
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 01/26/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.