Cancer Services, Inc.
EIN: 56-0656375
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
Cancer Services provides comprehensive treatment support programs for cancer survivors and their families in our community. Our patient services include financial, physical and social support programs and are provided in collaboration with local cancer centers for best access. Nationally, 30% of cancer survivors go into debt at some time during treatment, 20% of patients will stop taking a life-saving drug due to high co-pays in order to reduce the burden on their family’s expenses and 3% file for bankruptcy. Our goal is to address this for patients in our community with our combined financial assistance approach, ensuring access to care, cancer treatment medications & support is secured regardless of a patient’s resources. We are also committed to reducing the isolation often experienced by cancer survivors by providing a wide range of wellness programs and outreach to help transition clients from treatment through survivorship. It is also essential to target high-risk populations.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Educational Programs & Direct Patient Services
Cancer Services, Inc. coordinates a variety of educational programs for its clients and their families. Conversations on Cancer is a series of topics ranging from Stress & Healing to Complementary Therapies. The Pink Ribbon Talks, a one-day conference for women with breast cancer, is a day of learning and sharing resources and information through breakout sessions and a lunch presentation. Cancer Services also has direct patient programs such as a medication program to assist cancer patients with the purchase of cancer related medications, and an information and referral program for patients and their families to call for resources.
Patient Advocacy
Our Patient Advocate Team consists of professionals who can assess client needs and work with patients and families to address these needs, helping to secure financial and treatment support services. We offer information and referral services to clients in order to connect them with financial, social and emotional services offered by our agency, as well as other local, state and national resources. Information regarding these resources will be offered and referrals will be made as needs are identified.
Medication & Financial Assistance
Clients residing in Davie, Forsyth, Stokes and Yadkin Counties and who also meet our eligibility requirements may be able to obtain assistance from Cancer Services as well as assistance from other prescription assistance resources. Financial eligibility is based upon 200% of the Federal Poverty Guideline, as well as household expenses and current need. Assistance with purchasing nutritional supplements and ostomy supplies may also be offered on a limited basis.
Limited emergency financial assistance may be available on a case by case basis, in conjunction with accessing resources from other local crisis agencies.
Equipment, Supplies, Wigs & Prostheses
Cancer Services maintains an inventory of equipment and supplies which are loaned or given out free to clients. All of these items come from donations from the community.
Transportation to Treatment
Getting back and forth to cancer treatments can be a stress for many clients and families. Finding transportation or covering the expense of transportation can be difficult. A Patient Advocate can help you identify resources to help with transportation needs.
Peer Support for Survivors
For many cancer survivors, peer support can be helpful during and after treatment. Our Peer Support Program coordinates trained volunteer cancer survivors with individuals to offer support via telephone or email.
Pink Broomstick ® Support Program
The Pink Broomstick® Support Program is a referral based program that provides meaningful, rehabilitative support to newly diagnosed patients with breast cancer. Each patient receives their Pink Broomstick® kit pre-surgery from the local hospitals: Novant Health Forsyth Medical Center, Medical Park Hospital and Wake Forest Baptist Health Medical Center. The kit contains resources, agency information, a pink broomstick and a lovely pink polka dot comfort pillow used for recovery. Post surgery rehabilitation exercises are demonstrated at PinkBroomstick.org.
In addition to the Pink Broomstick® kit, patients are offered telephone peer support from trained volunteers who are also breast cancer survivors. Volunteers help explain rehabilitative exercises, address concerns the patient may have and to lend a listening ear. After surgery, a member of the Cancer Services Patient Advocate Team is available to help the survivor find answers, meet other survivors and regain control.
GYN Support Program
Cancer Services works with both cancer centers in our area to offer support to gynecologic cancer survivors from the beginning. We have a relationship with clinical staff at both cancer centers in our area to give newly diagnosed patients a “survive & thrive kit.” The kit includes information on the various gynecologic cancer awareness colors, a handmade keychain, survivor inspired information regarding coping with GYN cancer, The Cancer Fighting Kitchen cookbook, all inside a purple tote bag. When the client receives this kit from their provider, the client is referred to our office where they are matched to a trained peer support volunteer. This volunteer calls to offer them hope, a listening ear and encouragement to join with the GYN cancer support activities available to them.
Cancer Care Team
The Cancer Services Care Team is a group of volunteers, themselves cancer survivors, who maintain regular contact with our clients. Volunteers make calls to clients to check in on how they are doing, see if referrals we have made have been satisfied, update them on our services and determine if there are any needs we could be fulfilling for them.
Healing Hands Program
Our Healing Hands programs help reduce stress, pain, and anxiety. Priority is given to clients who are currently in or recently completed treatment.
Wellness Groups
For many cancer survivors and their families the greatest need is emotional and educational support. A collaborative effort, Cancer Services Inc., Novant Health Derrick L. Davis Cancer Center, and Wake Forest Baptist Health offer a variety of settings for emotional and educational support.
Nutrition Programs
Ask the Cancer Dietitian: Q & A Session
Learn what you or your loved ones should be eating during cancer treatment from a certified specialist in oncology nutrition and Registered Dietitian.
CancerDietitian.com
Many people facing cancer want to know how to live healthy after diagnosis. Cancer Services has a website to address current trends and share recipes.
Cancer Fighting Foods Cooking Classes
Topics include foods for people in treatment, quick and easy recipes, and how to make cancer fighting foods taste great!
Whole Body Nutrition Counseling
Find a nutrition plan that works for you. We take a practical and positive approach to healthy eating and guiding you to the best nutrition plan for your diagnosis.
Chicas de Salud Wellness Program
Chicas de Salud offers hispanic women education and exercise in a convenient location at no fee. Our Hispanic outreach educator spends each class doing physical activity while educating on important cancer risk reduction, health and wellness topics.
Cooking Matters
Cooking Matters helps families to shop for and cook healthy meals on a budget. Programs are available in both English and Spanish.
Active Living Every Day
Active Living Every Day uses facilitated group-based problem-solving methods to integrate physical activity into everyday living.
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Percentage of funds spent on direct services
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Annually, we strive to spend over 90% of our expenses on direct services.
Number of cancer survivors assisted with improved access to cancer care
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We help clients identify and access physical, financial, and emotional resources to assist during their cancer journey.
Percentage of risk reduction education programs provided to targeted at-risk populations
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Over 90% of all community education programs were provided to targeted at-risk populations.
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Our volunteers annually provide thousands of hours of service.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Cancer Services' mission is “Enhancing Health, Life & Survivorship".
We strive to provide comprehensive treatment support to anyone with any type of cancer in our community through financial, physical, and social support. Additionally, we provide risk-reducing behavior education on all cancers to targeted audiences.
What are the organization's key strategies for making this happen?
Our agency works collaboratively with a wide range of partners to ensure that we identify clients early in their cancer diagnoses and can help them ensure they have access to a full range of treatment support resources.
We have a presence in both local medical centers and a wide range of community partners to ensure referrals, reduce barriers, and expedite assistance.
What are the organization's capabilities for doing this?
Cancer Services utilizes a Patient Advocate Team for implementing our direct patient services and a Community Outreach Team to implement our targeted community education programs.
Our Patient Advocate Team works to access treatment medications and financial resources to ensure access to services regardless of patient resources as well as providing peer support programs, equipment, wellness programs, resources, and information.
Our Community Outreach Team utilizes evidence-based programs to target high-risk populations in order to help reduce risk, increase early detection, and promote a wider range of treatment options if a cancer is diagnosed, ideally at an earlier stage.
What have they accomplished so far and what's next?
In 2019, Cancer Services:
- Assisted over 5700 cancer survivors annually with an average of 14 contacts per person
- Secured over $46 million in resources and support to help ensure access to treatment medications and treatment support to individuals with all types of cancer
- Ensured that 97% of program participants would recommend our programs to a friend
- Utilized over 540 volunteers who provided thousands of hours of service helping to impact survivors and families
- Expended over 93% of expenses for direct services, with under 8% being used for management and fundraising expenses.
Cancer Services continues to:
- Identify target populations with barriers to care that we strive to address
- Meet growing needs of cancer patients due to growing populations, aging populations, and increased diagnoses of cancer
- Need more resources to accommodate services to thousands in our community
- Become an immediate resource to anyone diagnosed with any type of cancer in our community.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2021 info
40.84
Months of cash in 2021 info
3.4
Fringe rate in 2021 info
18%
Funding sources info
Assets & liabilities info
Cancer Services, Inc.
Revenue & expensesFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
Cancer Services, Inc.
Balance sheetFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
This snapshot of Cancer Services, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $379,870 | -$17,714 | $527,065 | $359,240 | $405,819 |
As % of expenses | 38.6% | -1.7% | 49.2% | 32.6% | 35.1% |
Unrestricted surplus (deficit) after depreciation | $366,898 | -$30,691 | $513,595 | $344,349 | $389,573 |
As % of expenses | 36.8% | -3.0% | 47.3% | 30.8% | 33.2% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $1,194,858 | $1,305,585 | $1,245,082 | $1,262,145 | $1,631,096 |
Total revenue, % change over prior year | 7.1% | 9.3% | -4.6% | 1.4% | 29.2% |
Program services revenue | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 4.6% | 5.0% | 5.8% | 6.0% | 4.2% |
Government grants | 0.0% | 0.0% | 0.0% | 0.8% | 7.1% |
All other grants and contributions | 88.1% | 86.4% | 87.3% | 88.9% | 61.4% |
Other revenue | 7.2% | 8.6% | 6.9% | 4.4% | 27.4% |
Expense composition info | |||||
---|---|---|---|---|---|
Total expenses before depreciation | $985,128 | $1,016,487 | $1,071,438 | $1,102,532 | $1,156,563 |
Total expenses, % change over prior year | 3.3% | 3.2% | 5.4% | 2.9% | 4.9% |
Personnel | 75.7% | 76.5% | 75.5% | 79.7% | 78.0% |
Professional fees | 1.1% | 1.2% | 1.1% | 1.1% | 2.0% |
Occupancy | 0.0% | 0.0% | 1.1% | 1.1% | 0.9% |
Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Pass-through | 15.1% | 15.2% | 14.8% | 11.9% | 12.1% |
All other expenses | 8.1% | 7.1% | 7.4% | 6.2% | 7.0% |
Full cost components (estimated) info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Total expenses (after depreciation) | $998,100 | $1,029,464 | $1,084,908 | $1,117,423 | $1,172,809 |
One month of savings | $82,094 | $84,707 | $89,287 | $91,878 | $96,380 |
Debt principal payment | $0 | $0 | $0 | $0 | $115,500 |
Fixed asset additions | $0 | $0 | $0 | $15,118 | $0 |
Total full costs (estimated) | $1,080,194 | $1,114,171 | $1,174,195 | $1,224,419 | $1,384,689 |
Capital structure indicators
Liquidity info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Months of cash | 4.0 | 5.2 | 4.5 | 5.8 | 3.4 |
Months of cash and investments | 34.5 | 33.4 | 37.2 | 41.5 | 42.8 |
Months of estimated liquid unrestricted net assets | 25.4 | 24.3 | 28.9 | 31.8 | 34.5 |
Balance sheet composition info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Cash | $327,943 | $442,388 | $402,680 | $535,341 | $326,470 |
Investments | $2,502,287 | $2,389,669 | $2,918,194 | $3,280,847 | $3,793,824 |
Receivables | $27,655 | $11,583 | $27,287 | $8,552 | $9,944 |
Gross land, buildings, equipment (LBE) | $314,630 | $320,516 | $286,000 | $298,750 | $288,520 |
Accumulated depreciation (as a % of LBE) | 52.5% | 54.0% | 51.7% | 53.7% | 54.3% |
Liabilities (as a % of assets) | 0.1% | 0.0% | 0.0% | 3.1% | 0.2% |
Unrestricted net assets | $2,236,586 | $2,205,895 | $2,719,490 | $3,063,839 | $3,453,412 |
Temporarily restricted net assets | $692,975 | $712,824 | N/A | N/A | N/A |
Permanently restricted net assets | $80,000 | $80,000 | N/A | N/A | N/A |
Total restricted net assets | $772,975 | $792,824 | $775,042 | $782,886 | $805,707 |
Total net assets | $3,009,561 | $2,998,719 | $3,494,532 | $3,846,725 | $4,259,119 |
Key data checks
Key data checks info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
CEO
Mrs. Tara O'Brien
Number of employees
Source: IRS Form 990
Cancer Services, Inc.
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
Cancer Services, Inc.
Board of directorsas of 07/20/2022
Board of directors data
Kristine Sims
Constangy, Brooks & Smith, LLP
Term: 2021 -
Judith Hopkins, MD
Novant Health Oncology Specialists
Michael Tierney
Retired, Wachovia
Ron Willard
Retired
Glenn Lesser, MD
Wake Forest Baptist Health
Patricia Zekan, MD
Novant Health Oncology Specialists
Carolyn Ferree, MD
Retired, Wake Forest Baptist Health
Donna Hennessey
Allegacy Federal Credit Union
Susie Campbell
Shelco
Lynn Holtzclaw
LLH Consulting
Andrea Hyman-Davis
M Creative
Doug Maynard, MD
Retired, Wake Forest Baptist Health
Thomas Orr
Thomas Orr Floors
Steve Sessions
Sessions Specialty Co
Kristine Sims
Constangy, Brooks & Smith, LLP
J.R. Snider
Retired
Scott Somerville
HanesBrands
Ron Davis
Roundtable Homes
Robin Hinshaw
JD
Rolland Barrett
MD
David Carr
MD
Edward Levine
MD
Doug Maynard
MD
Judy Sears
MD
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data