CAPTAIN Community Human Services
Lifting people up. Building brighter futures.
CAPTAIN Community Human Services
EIN: 14-1637304
as of November 2025
as of November 14, 2025
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
We work to address the issues of hunger, homelessness, and economic crisis, and to enhance community support and empowerment.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Youth Development: CAPteens, Job Assist
Our CAPteen Program is a youth-driven, youth development program aimed at involving local teens in community service, philanthropy, and helping those in need. High school sophomores, juniors and seniors are eligible to become CAPteens. Our Job Assist program is a free youth employment matching service for youth ages 14-21 residing in the Shenendehowa, Burnt Hills-Ballston Lake, or Ballston Spa school districts
CAPTAIN's Treasures
CAPTAIN’S Treasures is a special next-to-new store that provides gently-used, quality clothing and household goods at great savings for families.
Over 60 dedicated volunteers help to operate the store and organize the generous daily outpouring of donations from the community. The store is open every day of the week, with varying day and evening hours; it is closed on most major holidays. A shopping trip to CAPTAIN’s Treasures is an enjoyable, affordable experience for people of all ages and interests. The sales proceeds from CAPTAIN's Treasures help to support CAPTAIN CHS's programs and services.
Senior Services: Care Links, Wellness Express
Trained Care Links volunteers provide supportive services at no cost to persons 60+ in the towns of Ballston (including Burnt Hills), Charlton, Clifton Park, Halfmoon, Malta, and the city of Mechanicville. Care Links helps to keep people living independently in their homes as long as possible without duplicating other, well-established services. Those services include friendly visiting, transportation, errands, and more. Our Wellness Express provides medical transportation to seniors in the towns of Ballston, Charlton, Galway, Malta, Milton, Providence, and the Village of Ballston Spa.
Cheryl's Lodge Outreach Center
Cheryl's Lodge is an outreach center that offers a number of programs for our community, including:
After School Programming
Bread Giveaway
Camp CAPTAIN Cares
Enrichment Activities
Family Assistance
Head Start
Homework Help
HSE Program (formerly GED)
Income Tax Preparation (VITA)
Little Free Library
Parent Education
Peace Camp
Senior Citizen Gatherings
Summer Meal Program
Summer Reading Enrichment Program
Summer Youth Employment
Teens Reaching Heights
Family Development & Getting Ahead
Family Development mentors are available to meet with individuals or families on a one-on-one basis. These trained volunteers provide confidential help to people in areas such as resume building, job searches, and budgeting. Mentors are aware of many resources in Saratoga County, and can be a great support to people who are going through a difficult time.
Our Getting Ahead program is a 12-16 week group workshop to help people stabilize their situations and build resources to improve their lives. The Getting Ahead program guides participants through the process of assessing their own resources and how to build those resources as part of their move to self-sufficiency. Getting Ahead participants create their own plan for a sustainable life, explore resources needed for sustainability, build healthy relationships with others, begin the process of writing their own future stories, and examine how they can change the legacy they leave to their families and community.
Family Assistance, Services for the Homeless
Our Family Assistance Program provides one-time, emergency financial assistance for individuals and families experiencing a hardship or crisis that could leave them without heat, shelter, or other essential needs. Our Solutions to End Homelessness Program (STEHP) helps individuals and families facing a housing crisis. The funding provides financial assistance for those who are homeless or at-risk of homelessness in Saratoga, Montgomery, and Fulton Counties. Saratoga County has a new and innovative approach to address to homelessness in light of COVID-19 that ushers in unprecedented levels of community collaboration and a multi-sector approach, and CAPTAIN CHS is leading the initiative with Coordinated Entry, Rapid Rehousing, and Homelessness Prevention Services.
Family Support Services
CAPTAIN Community Human Services' Family Support Services Program provides many opportunities for families with children who have social and/or emotional challenges, including advocacy, respite, skill-building, and more.
Karyl's Kupboard Food Pantry, Free Summer Meals
CAPTAIN CHS operates an Emergency Food and Hygiene Pantry known as "Karyl's Kupboard," located at CAPTAIN CHS's Clifton Park office. The pantry is open to any member of Saratoga County who is in need of food, and it may be utilized once every 30 days. No appointments are necessary, and there is a simple application. The pantry is open Monday, Tuesday and Thursday from 10am - 3pm. We accept donations during normal business hours. CAPTAIN CHS is proud to offer Saratoga County's Free Summer Meals program for children ages 18 and under.
Homeless Youth Services: Street Outreach Project, Youth Shelter, Safe Harbour, Supportive Housing
The Street Outreach Project provides support for homeless youth throughout Saratoga, Fulton, and Montgomery Counties. Our Safe Harbour program supports potential and real victims of human trafficking and sexual exploitation in Saratoga and Schenectady Counties. Our Runaway and Homeless Youth Shelter serves youth ages 13 to 17. Certified by NYS OCFS, the Shelter is a safe haven for teens who are runaways, homeless, or in danger of becoming homeless. Our Supportive Housing Program for young adults ages 18-25 who are leaving foster care without a permanent place to live, struggling with chronic homelessness, or confirmed victims of human trafficking with no permanent housing options available. The program maintains ten one-bedroom apartments supported by case management.
Volunteer Program
CAPTAIN CHS has one of the most effective and extensive volunteer programs in the Capital Region. In 2018, over 400 volunteers provided almost 17,000 hours of assistance to CAPTAIN CHS's many programs. These caring and selfless people volunteer in almost every capacity of our operations. Volunteer positions include, but are not limited to:
Homework helpers
Food Pantry assistants
Grounds keeping and meal preparations at our Youth Shelter
Family Development mentors
Office assistants
Floor workers and cashiers at CAPTAIN’s Treasures
Fundraising assistance
CAPteen supervisors
Bicycle repairers
Pantry van drivers
Where we work
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Ballston Spa, NY
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Ballston, NY
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Charlton, NY
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Clifton Park, NY
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Fulton County, NY
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Halfmoon, NY
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Mechanicville, NY
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Montgomery County, NY
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Saratoga County, NY
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Schenectady County, NY
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Warren County, NY
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Washington County, NY
Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of people within the organization's service area accessing food aid
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Economically disadvantaged people, Victims of crime and abuse, Adults, Children and youth
Related Program
Karyl's Kupboard Food Pantry, Free Summer Meals
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of meals served or provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, At-risk youth, Economically disadvantaged people
Related Program
Karyl's Kupboard Food Pantry, Free Summer Meals
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Summer meals served; in 2023, the waiver allowing us to serve all children regardless of income was discontinued
Number of households that obtain/retain permanent housing for at least 6 months
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Family Assistance, Services for the Homeless
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Hours of mentoring
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Incarcerated people
Related Program
Family Development & Getting Ahead
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Family mentoring through Family Development
Number of students receiving homework help
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents, Children
Related Program
Cheryl's Lodge Outreach Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of bed nights (nights spent in shelter)
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents, At-risk youth
Related Program
Homeless Youth Services: Street Outreach Project, Youth Shelter, Safe Harbour, Supportive Housing
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
Youth Shelter bed nights
Number of housing units built
This metric is no longer tracked.Totals By Year
Population(s) Served
Young adults, Out-of-home youth, Homeless people, Victims of crime and abuse
Related Program
Homeless Youth Services: Street Outreach Project, Youth Shelter, Safe Harbour, Supportive Housing
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Supportive housing for youth ages 18-25
Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, At-risk youth
Related Program
Family Assistance, Services for the Homeless
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of homeless youth safely exiting the streets
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents
Related Program
Homeless Youth Services: Street Outreach Project, Youth Shelter, Safe Harbour, Supportive Housing
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Numbers of seniors who are aging-in-place
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Retired people, Caregivers
Related Program
Senior Services: Care Links, Wellness Express
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of hours of respite and skill-building provided to families of children with special needs
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Adolescent parents, Foster and adoptive parents, Single parents, People with psychosocial disabilities
Related Program
Family Support Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In 2020, services were halted by state mandate for a significant period of time.
Estimated dollar value of clothing and household goods donations
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Economically disadvantaged people
Related Program
Family Assistance, Services for the Homeless
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
This is a newly tracked metric.
Number of youth who demonstrate that they have developed social skills (e.g., interpersonal communication, conflict resolution)
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents
Related Program
Cheryl's Lodge Outreach Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Attendance at Peace Camp was limited in 2020 due to COVID-19.
Number of children who received school supplies
This metric is no longer tracked.Totals By Year
Population(s) Served
Children, Adolescents, Preteens
Related Program
Family Assistance, Services for the Homeless
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of overall donors
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Adolescents
Related Program
Volunteer Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We had fewer volunteers in 2020 due to COVID-19 restrictions.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We work to support and empower people of all ages to reach their goals of personal growth and self-sufficiency. We strengthen communities.
What are the organization's key strategies for making this happen?
We offer numerous programs to support our community members, including: a food pantry, free summer meals, Thanksgiving baskets, a bread giveaway, cooking classes, a runaway and homeless youth shelter, a street outreach project for homeless youth, housing and utilities assistance, holiday programs, coats, bike distribution, a next-to-new store, income tax assistance, school social work, community education, Getting Ahead and Bridges Out of Poverty, homework help, anti-bullying camp, GED preparation, volunteer support for seniors, medical transportation, respite, teen philanthropy programming, family mentoring, and teen job assistance.
What are the organization's capabilities for doing this?
Our organization recently merged, bringing together two dynamic agencies who have collectively served the community for over 80 years. By combining our agencies, we now offer a broad range of services to children, teens, adults, seniors, and families who are facing difficult circumstances such as poverty, hunger, homelessness, sexual exploitation, education deficits, mental health and developmental challenges, family dysfunction, substance abuse and many other issues present in our neighborhoods. Happily, we can also provide support to senior citizens, leadership development to teens, low cost clothing and housewares, and volunteer opportunities to anyone who wants to help us build stronger communities.
What have they accomplished so far and what's next?
In 2021, we...
Fed the hungry: 3,457 individuals were served by the Food Pantry, 19,276 free summer meals were served at 20 sites and 100% of parents from low-income households indicated that it made a difference in meeting their children's summer food needs.
Sheltered those in need: 97% of people receiving rental assistance were still stably housed six months after assistance ended through $48,995 in subsidies spent for 27 families; 83% of callers to Family Assistance were helped through advocacy, referral, or financial assistance; and 96% of Getting Ahead graduates improved at least one financial measure.
Saved kids: 45 children saved from human trafficking; 81 homeless youth safely exited the streets; 77 youth housed at the Runaway and Homeless Youth Shelter for 837 bed nights; 100% of youth left with improved physical and mental health; 10 young adults received case management after moving into their first apartment through Supportive Housing.
Helped Halfmoon Heights: 1,147 units of service provided to adults and 8,591 units of service provided to youth; 93% of elementary school kids increased their engagement in school; 95% of Peace Camp attendees developed two new skills for managing conflict or their emotions.
Helped families: 100% of parents in Family Support reported improved family dynamics; 90% had increased knowledge of educational supports and connections to emotional support for their children.
Created holiday magic: 685 community members had a Thanksgiving meal; 93 children and 45 adults had warm winter coats; 352 children received toys for Christmas; 459 households were helped filing their taxes.
Helped seniors: 94% of seniors in Care Links were satisfied with the program services; 85% indicated it helped them remain independent in their homes; 3,792 hours of service were provided to homebound seniors, including 33,665 miles driven transporting seniors to medical appointments and errands.
To make this possible, more than 18,147 hours of service were provided by volunteers. More than 2,000 community members and businesses donated over $700,000 in monetary donations and over $200,000 in donations of goods and services.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
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Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2024 info
4.66
Months of cash in 2024 info
3.5
Fringe rate in 2024 info
20%
Funding sources info
Assets & liabilities info
Financial data
CAPTAIN Community Human Services
Revenue & expensesFiscal Year: Jan 01 - Dec 31
CAPTAIN Community Human Services
Balance sheetFiscal Year: Jan 01 - Dec 31
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
This snapshot of CAPTAIN Community Human Services’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
Created in partnership with
Business model indicators
| Profitability info | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Unrestricted surplus (deficit) before depreciation | $374,056 | $1,026,498 | -$92,267 | $221,385 | $184,497 |
| As % of expenses | 11.9% | 23.6% | -2.0% | 6.2% | 4.7% |
| Unrestricted surplus (deficit) after depreciation | $308,109 | $953,310 | -$172,615 | $146,097 | $109,203 |
| As % of expenses | 9.6% | 21.6% | -3.7% | 4.0% | 2.7% |
| Revenue composition info | |||||
|---|---|---|---|---|---|
| Total revenue (unrestricted & restricted) | $3,515,732 | $5,347,158 | $4,651,000 | $3,709,335 | $5,412,540 |
| Total revenue, % change over prior year | 27.4% | 52.1% | -13.0% | -20.2% | 45.9% |
| Program services revenue | 0.0% | 0.0% | 0.0% | 0.0% | 1.8% |
| Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Investment income | 0.4% | 0.3% | 0.6% | 1.2% | 1.5% |
| Government grants | 68.6% | 62.1% | 70.4% | 54.4% | 33.2% |
| All other grants and contributions | 24.8% | 25.5% | 15.7% | 28.4% | 57.9% |
| Other revenue | 6.2% | 12.1% | 13.4% | 16.0% | 5.6% |
| Expense composition info | |||||
|---|---|---|---|---|---|
| Total expenses before depreciation | $3,148,693 | $4,344,230 | $4,631,283 | $3,550,164 | $3,919,362 |
| Total expenses, % change over prior year | 12.6% | 38.0% | 6.6% | -23.3% | 10.4% |
| Personnel | 72.8% | 57.2% | 57.1% | 65.9% | 63.0% |
| Professional fees | 0.3% | 1.5% | 3.9% | 5.2% | 3.0% |
| Occupancy | 5.3% | 4.7% | 4.3% | 3.7% | 3.3% |
| Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Pass-through | 9.0% | 21.1% | 20.0% | 7.7% | 5.4% |
| All other expenses | 12.6% | 15.5% | 14.7% | 17.6% | 25.4% |
| Full cost components (estimated) info | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Total expenses (after depreciation) | $3,214,640 | $4,417,418 | $4,711,631 | $3,625,452 | $3,994,656 |
| One month of savings | $262,391 | $362,019 | $385,940 | $295,847 | $326,614 |
| Debt principal payment | $0 | $0 | $0 | $0 | $0 |
| Fixed asset additions | $0 | $95,932 | $150,882 | $0 | $0 |
| Total full costs (estimated) | $3,477,031 | $4,875,369 | $5,248,453 | $3,921,299 | $4,321,270 |
Capital structure indicators
| Liquidity info | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Months of cash | 2.0 | 3.1 | 2.8 | 2.7 | 3.5 |
| Months of cash and investments | 4.2 | 5.5 | 4.9 | 7.3 | 8.1 |
| Months of estimated liquid unrestricted net assets | 4.6 | 5.9 | 4.9 | 7.0 | 6.7 |
| Balance sheet composition info | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Cash | $531,670 | $1,115,875 | $1,068,179 | $797,135 | $1,127,464 |
| Investments | $560,410 | $884,258 | $824,017 | $1,350,938 | $1,533,467 |
| Receivables | $394,182 | $585,411 | $388,348 | $275,924 | $1,161,893 |
| Gross land, buildings, equipment (LBE) | $1,697,319 | $1,793,251 | $1,944,136 | $1,956,257 | $2,021,973 |
| Accumulated depreciation (as a % of LBE) | 62.3% | 63.1% | 62.3% | 64.6% | 66.2% |
| Liabilities (as a % of assets) | 17.3% | 17.0% | 19.4% | 19.0% | 13.2% |
| Unrestricted net assets | $1,842,842 | $2,796,152 | $2,623,537 | $2,769,634 | $2,878,837 |
| Temporarily restricted net assets | N/A | N/A | N/A | N/A | N/A |
| Permanently restricted net assets | N/A | N/A | N/A | N/A | N/A |
| Total restricted net assets | $25,000 | $25,000 | $25,000 | $25,000 | $1,414,503 |
| Total net assets | $1,867,842 | $2,821,152 | $2,648,537 | $2,794,634 | $4,293,340 |
Key data checks
| Key data checks info | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Executive Director
Mr. Andy Gilpin
Gilpin joined CAPTAIN in 2010 and was quickly recognized for his intellect, his dedication, and his empathetic leadership. He was instrumental in the expansion of services for homeless youth, including the establishment of the Street Outreach Program, the collaboration with Saratoga and Schenectady Counties’ Safe Harbour programs to prevent and intervene in the commercial sexual exploitation of youth, the acquisition of Capital District Respite, and the recent opening of Supportive Housing for Homeless Youth in Saratoga Springs. He serves as: Co-Chair, NYS OCFS Homeless Youth Advisory Committee; Co-Chair, Capital Region Advisory Board on Youth Homelessness; Co-Chair, Saratoga/North Country Continuum of Care Board; Co-Chair, Coordinated Entry Committee. He earned his BA in Political Science from Indiana University of Pennsylvania andand has long been involved in the nonprofit sector. Prior to becoming ED in 2021, Gilpin oversaw the programmatic work of CAPTAIN CHS's over 30 programs.
Associate Executive Director
Fern Hurley
Number of employees
Source: IRS Form 990
CAPTAIN Community Human Services
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
CAPTAIN Community Human Services
Board of directorsas of 03/22/2024
Board of directors data
Mr. Michael Holley
Jim Pugliese
Tom Savino
CBRE - Albany
Denise Desmond
Desmond Media
Patti Ellis
Kate Gurley
Terry Mango
Bob O'Connell
Rob Picotte
Desmond Media
Richard Ferguson
Belinda Cross-Kucharski
Scott DeMarco
Equitable Value LLC
John Kuznia
Truman Solutions
Claire Brown
Dan Bazile
Spectrum News One
Kishani Choudhury
Arrow Financial Corporation
Ashlynn Savarese
Luibrand Law Firm LLC
Jennifer Martin
New York School Nutrition Association
Gina Cosgrove
Rosie Cui
Student Board Member
Kartick Ragavan
Student Board Member
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as: