GOLD2025

Helping Link

Helping Transitions, Honoring Traditions

aka Má»™t Dấu Nối   |   Renton, WA   |  https://www.helpinglink.org/

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GuideStar Charity Check

Helping Link

EIN: 20-1988027


Mission

To empower Vietnamese-Americans’ social adjustment, family stability, and self-sufficiency while nurturing community service and young professional leaders. Since its founding in 1993, Helping Link has been committed to solving the needs of the Vietnamese community in Seattle by providing them with educational programs and resources in language, technology, and citizenship. We believe in supporting our intergenerational families, nurturing our communities, and fostering cultural resilience. Like a bridge that connects multiple points, Helping Link aims to unite and connect the Vietnamese community while also empowering members to celebrate their histories, cultures, and traditions.

Ruling year info

2005

Executive Director

Minh Duc Nguyen

Main address

555 S Renton Village Pl Ste 225

Renton, WA 98057-3284 USA

Show more contact info

EIN

20-1988027

Subject area info

Family services

Equal opportunity in education

Immigrant services

Immigration and naturalization

Information and media literacy

Population served info

People of East Asian descent

Families of origin

Foster and adoptive children

Adults

Children and youth

Show more populations served

NTEE code info

Humanities Organizations (A70)

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Helping Link/Một Dấu Nối's programs are designed to help build community. Our classes are offered in a bilingual context and in a supportive, family friendly and culturally appropriate atmosphere. We also advocate for the needs of this population with local and state government and partner organizations. Helping Link/Một Dấu Nối’s services help our students acquire the language, technical and cultural skills necessary to thrive in their adopted country, including passing the citizenship exam to become engaged citizens and voters. Tutoring and mentoring programs help all of our clients gain self-confidence and social skills that support them to work toward a bright future.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Education & Social Service Navigation

We serve primarily lower-income Vietnamese American youth, adults, and seniors in the Puget Sound Area who benefit from our courses in English as a Second Language, citizenship requirements, and technology. We also support this population with assistance navigating the social service referral system and gaining access to community resources. With all of our services, we assist about 1400 people annually.

Population(s) Served
Ethnic and racial groups

Where we work

  • Renton (Washington, United States)

  • Seattle (Washington, United States)

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Helping Link/Một Dấu Nối provides community-strengthening activities that empower and help our clients and students become decision-makers with a stake in the systems that impact their lives. We work to support them in bridging the gap of language and technology with English as a Second Language (ESL), citizenship and technology classes for youth, adults and seniors. We also provide assistance in navigating the social service systems available to our clients. Helping Link/Một Dấu Nối strives to honor our Vietnamese heritage, values and cultural traditions, to foster bilingualism and to facilitate youth and elder relationships.

Our classes are offered in a bilingual context and in a supportive, family friendly and culturally appropriate atmosphere. When we provide social service navigation, we stay with our clients for as long as it takes to help achieve a positive outcome.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people’s needs and how we can help them achieve their goals,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to get feedback from marginalized or under-represented people, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded, We tell the people who gave us feedback how we acted on their feedback, We share the feedback we received with the people we serve,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve,

Financials

Helping Link
Fiscal year: Jan 01 - Dec 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990

85.04

Average of 41.67 over 10 years

Months of cash in 2023 info

SOURCE: IRS Form 990

79

Average of 34.9 over 10 years

Fringe rate in 2023 info

SOURCE: IRS Form 990

8%

Average of 14% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Helping Link

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Helping Link

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Helping Link

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Helping Link’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2019 2020 2021 2022 2023
Unrestricted surplus (deficit) before depreciation $46,580 $139,620 $178,432 $178,362 $217,743
As % of expenses 26.1% 109.6% 120.4% 138.4% 156.3%
Unrestricted surplus (deficit) after depreciation $45,869 $139,620 $173,562 $173,492 $212,873
As % of expenses 25.6% 109.6% 113.4% 129.8% 147.7%
Revenue composition info
Total revenue (unrestricted & restricted) $225,367 $267,006 $326,639 $307,203 $356,204
Total revenue, % change over prior year 6.3% 18.5% 22.3% -6.0% 16.0%
Program services revenue 0.2% 6.6% 0.0% 0.0% 0.0%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 2.8%
Government grants 13.4% 9.2% 19.7% 11.0% 8.9%
All other grants and contributions 86.4% 83.7% 80.3% 89.0% 88.3%
Other revenue 0.0% 0.4% 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $178,787 $127,386 $148,207 $128,841 $139,304
Total expenses, % change over prior year 65.3% -28.7% 16.3% -13.1% 8.1%
Personnel 87.9% 72.9% 82.5% 84.3% 86.4%
Professional fees 1.2% 1.8% 12.2% 3.4% 1.0%
Occupancy 5.6% 6.9% 2.0% 5.7% 3.3%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 5.3% 18.5% 3.3% 6.6% 9.3%
Full cost components (estimated) info 2019 2020 2021 2022 2023
Total expenses (after depreciation) $179,498 $127,386 $153,077 $133,711 $144,174
One month of savings $14,899 $10,616 $12,351 $10,737 $11,609
Debt principal payment $0 $0 $22,425 $0 $0
Fixed asset additions $14,626 $10,437 $0 $0 $0
Total full costs (estimated) $209,023 $148,439 $187,853 $144,448 $155,783

Capital structure indicators

Liquidity info 2019 2020 2021 2022 2023
Months of cash 14.2 38.4 42.3 68.8 79.0
Months of cash and investments 14.2 38.4 42.3 68.8 79.0
Months of estimated liquid unrestricted net assets 16.4 35.2 44.7 68.0 81.7
Balance sheet composition info 2019 2020 2021 2022 2023
Cash $211,136 $407,445 $522,142 $738,635 $917,317
Investments $0 $0 $0 $0 $0
Receivables $37,598 $24,539 $36,019 $4,085 $41,355
Gross land, buildings, equipment (LBE) $31,755 $41,481 $24,352 $24,352 $24,352
Accumulated depreciation (as a % of LBE) 56.2% 41.3% 20.0% 40.0% 60.0%
Liabilities (as a % of assets) 2.4% 12.8% 1.1% 1.7% 1.1%
Unrestricted net assets $258,079 $397,699 $571,261 $744,753 $957,626
Temporarily restricted net assets N/A N/A N/A N/A N/A
Permanently restricted net assets N/A N/A N/A N/A N/A
Total restricted net assets $0 $0 $0 $0 $0
Total net assets $258,079 $397,699 $571,261 $744,753 $957,626

Key data checks

Key data checks info 2019 2020 2021 2022 2023
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

Executive Director

Minh Duc Nguyen

Number of employees

Source: IRS Form 990

Helping Link

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Helping Link

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Helping Link

Board of directors
as of 3/19/2025
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization

Hao Duong President

Patrick Tefft Secretary

Sam Kenney

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Asian/Asian American
Gender identity
Female

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

There are no contractors recorded for this organization.

Professional fundraisers

Fiscal year ending

SOURCE: IRS Form 990 Schedule G

Solicitation activities
Gross receipts from fundraising
Retained by organization
Paid to fundraiser